Customer Ratings & Reviews

Bought this a month ago and it doesn't work. Freezer won't freeze, fridge spoiled all our food. Disappointing for only a month old. Samsung customer service was no help in sending us a repair man.

I bought this fridge fifteen months ago. it now started making annoying noise. it comes and goes but enough to give you a headache also, I had to make an adjustment on the door hinge a couple times because it was not closing properly. you pay the premium but Samsung does not deliver that. it is like paying for a cadillac but getting a ford focus. I would not recommend this to a friend

Salesperson excellent Installers excellent Buy all

great product, function and looks are more than I can ask for

It's a very nice looking fridge! Did what it was supposed to do

Beautiful refrigerator. Samsung technology excellent

Good space and easy to use great deal Save energy

Eh. Not overly thrilled w the fridge. Drawers are chincy and side selves in doors are tiny and barely hold two containers of juice. A lot of money for a very cheap feeling fridge.

Everything I wanted in a refrigerator and works great(so far).

My grandma is in love w/ her brand new refrigerator

So far so good. I have not had any issue's as of yet

We have limited floor space and this fits perfect.

A second Samsung refrigerator was delivered because the 1st one made too much noise. This one is equally as noisy. It sounds like engine reversal on a plane when it lands! I will never buy another Samsung refrigerator!

Looks good and I love the convenience of the lower freezer

Love new refrigerator & perfect fit in small space.

I bought this fridge on Oct 2019, 6 months ago. To date its not making any ice, I have tried contacting Best Buy but is only recordings and they are not sending any techs because of the whole virus thing. I have tried the settings, making sure the water supply line is ok but no luck yet. I am writing this review hoping someone at Samsung reads it and fixes the problem on a 6 month old fridge.

Horribly loud -- rattles like a banshee and shatters the silence of my quiet house. So flimsy a child can dent it with a fist. Attracts fingerprints like a magnet. A very poor showing for Samsung. It's hard to express how much I hate this device.

Ice maker quit about 4-6 weeks old. Spent long time on phone with Samsung tech support. Wrote ticket for repair and then repair shop cancelled ticket. Waiting for second attempt at repair. Had last refrigerator for 27+ years with no problems. I hope this one lasts 7 months. Next time — no fingerprint finish. Veggies and fruit keep fresh.

Product may have been great. I don’t know as I could never get it delivered. After 3 tries, I cancelled purchase.

I purchased this Samsung fridge in January 2020. Having lived with it for 8 months, here are the good and the not-so-good: This fridge looks great and fits my smaller space. I like that the French doors don't take up a lot of space opening into my galley kitchen. It is very deep, so I find that I need to take things out to reach items way in the back. This fridge is VERY loud. When the compressor kicks on it makes a loud buzzing noise for several minutes that we can hear 2 rooms away. It's hard to store tall bottles/containers. A few will fit on the doors but the door shelves have very limited adjustment options. A half gallon carton of milk won't fit on the main shelves unless you move one of them up. This fridge fingerprints like crazy, and they are hard to clean off. Freezer is great and holds a ton of stuff. The bottom freezer took some getting used to and I love it. (This replaced an excellent refrigerator from the 1990s!)