Customer Ratings & Reviews

IT TOOK 4 WEEKS FROM THE DATE OF PURCHASE TO COMPLETE THS INSTALLATION AND REMOVAL, INCLUDING A MISSED APPOINTMENT

Shelves don't even hold a 16 oz bottle of water. Not practical. Looks good though.

the condenser died in 5 months what a piece of crap

The refrigerator continues to have a cooling issue which is unacceptable.

This product was installed and didn't work for the first five days. Lost all my food.

Installation was bad. They did not put the door and freezer handles

Searched for a month to replace 25 yr old 18 cu ft, til found this online & read the reviews. Would have needed a left mounted door(bad reviews for those); this is MUCH better. Love never having to bend down & reach far in fridge frequently like w/top freezer; sure beats sidebyside we had in another house years ago, too. Love that shelves & bins are all adjustable & clear, the lighting & the door chime when door is left open too long, & how much more quietly it runs. Won't use icemaker, as bad reviews for icemakers in all fridges generally, prefer using that space otherwise. Wish it didn't have the pantry drawer; add'l space between shelves instead would have been preferable. Very good its more energy efficient & that our dog no longer has to get up & move every time we access the fridge. Hope this lasts many years. Best Buy is true to its name; best price, very good sales personnel, we used bonus earnings from having purch washer&dryer mnth ago, & delivery personnel were great, too. Will definitely continue buying from Best Buy.

Ice maker didn’t work, Best Buy replaced it and still doesn’t work

Fridge was defective and could not be hooked up to water line.

Have had this now going on 4 years and is wonderful. Only problem I have had was due to the plastic arm for the ice maker is very fragile and had to be replaced once. Besides that, I have no complaints, amazing amount of space that you do not realize until you open it.

Displays the Energy Star symbol, but is only certified by Department of Energy. It is not on the Energy Star list for Energy rebates. Refrig is OK. Fits the space where we needed it to go and looks nice. My electric company, West Penn Power, is giving a $50 rebate for Energy Star certified refrigerators. After I submitted the form to obtain the rebate, they called and told me it is not Energy Star Certified. I contacted Samsung support who told me it is only certified by DOE, Department of Energy. It is not on the energystar.gov list. Unless I am misunderstanding something, the information Samsung is providing is misleading to the consumer. Samsung displays the Energy Star symbol under "Key Specs" on their website. This Google search "is rf220nctasr/aa energy star certified?" provides this result: www.samsung.com › ... › French DoorSamsung Electronics Rating: 5 - ‎27 reviews - ‎$1,799.00 ENERGY STAR® Certified. Compliance with ENERGY STAR®, a government program, ensures eco-friendly, energy ... Power. Energy Consumption, 630 This information was integral to our decision to purchase.

I wanted to replace the frig in my home with a Samsung but the problem I had was in the height to go under the cabinets in a 3 door. Love it, it is so quiet and the wife love the Black Stainless. It comes from the factory with a freezer set around -4 and the frig section +38. The freezer is big enough for us and the frig section has a lot of room and LED light look great.

I have only had my refrigerator for two weeks but think its beautiful and has plenty of space. Its very quiet. The shelves are adjustable which is a great feature. The vegetable drawers are great... my produce are staying fresh a lot longer then in my old fridge. My only complaint is that the specifications on this unit were not correct. You must add an additional 2 inches to the depth of this unit to allow ventilation and for the plug. I have a very small kitchen so the additional two inches do make a difference.

It's been 4 years, and it hasn't given us any problems. Fits perfectly in our house (small kitchen). It was a gift for my family, and we still have it till this day.

We purchased this refrigerator to match the other Samsung appliances we purchased and because it is one of the few smaller sized fridges available. Besides the complete run-around we got from Best Buy on the original price on this item that was not honored when we were billed (still waiting for our credit...), this is very expensive for what you get. We were replacing a cheap GE that was in our house when we moved in and honestly, I'm not sure this 'upgrade' is much better. The motor is LOUD, why? It seems like it should be whisper quiet for the price and the fact it is 2017. This is louder than our old cheap fridge that the motor was failing on, and why we bought this new one. The crisper drawer on the right does not open when the left french door is closed -why? This seems like poor design. You can open the crisper drawer on the left when the right french door is closed. If you put bottles in the doors they move all over the place - needs to be some sort of option to add to prevent this from happening. Quality doesn't seem to justify the price. I would not buy this item again. Additionally, VERY disappointed with the run around we received from BB on this purchase when THEY were the ones who delivered 3 weeks late and then could not honor our original bundled pricing for our appliances. Really poor customer service and follow through.

Its perfect for small apartment and very spacious!

Great refrigerator for what I needed. I love the fact that it is quiet, runs efficiently and looks nice. The only reason I didn't give it five stars was because the shelves hard and somewhat inconvenient (without them sitting almost on top of each other) to adjust in the refrigerator to get large items such as a tall jug of orange juice.

Needed to fit in small space only thirty inches wide. Woks great.

Please be aware of a problem that most Samsung products suffer from. Our three door refrigerator, that is only five years old, had one of its door handles break while trying to open it. The part, which holds the pin that holds the door handle, broke. The plastic part IS NOT REPLACEABLE. That means that if this part breaks, you have to buy another complete door. There is nothing wrong with the door other than this weak plastic part. The plastic part that failed probably costs a buck or two to make and maybe twelve dollars in a store, if it was sold, now costed us $300. It seems that during design and assembly, SAMSUNG has placed a PLASTIC part that is not repairable and the customer is responsible for their mistake. Custom services' response was that there was nothing they could do because my refrigerator was not under warranty. Since my fridge is five years old, a warranty wouldn't have helped anyway. Your concern should be that SAMSUNG's products have these parts in them. If your spending your hard earned money on SAMSUNG products, your depending on the SAMSUNG name and reputation to help its customers out when one of their products has failed. This is a design flaw by SAMSUNG. SAMSUNG should take responsibility for their mistakes.

We replaced all three major appliances over Labor Day weekend. We had a bit of a problem selecting a refrigerator because our slot for the fridge is somewhat small, and couldn't be easily modified. We were a little nervous about having enough space, but it has worked out quite well. I love the pull-out freezer drawer, it's much easier to store things. The fridge works quite efficiently and the LED lighting is beautiful. We miss having an ice-crusher but we consciously chose not to have one because it's one more thing to malfunction. We did have an issue with our icemaker; it made ice for a week and then stopped altogether. We made a service call to Samsung and a week later it was replaced. It works perfectly now. We're very pleased.