Customer Ratings & Reviews
- Model:
- RF220NCTABC
- |
- SKU:
- 6973461
Customer reviews
Rating 4.4 out of 5 stars with 1485 reviews
(1,485 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design3.7
Rating 3.7 out of 5 stars
Customers are saying
Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great fridge
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What a great fridge to help complete our kitchen in our new cabin up north.
This review is from Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pieof junk. Ice maker doesn’t work, no cubes and freezes up. Class action lawsuit in USA. Poor design for cleaning
This review is from Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings,
A perfectly working ice maker should be a priority in every household, GlenM. Your fridge will run as efficiently as possible if you make the following quick fixes.
There are a few factors that can cause an ice maker not to work. To keep your ice maker performing at its best, you'll want to ensure you keep up with preventative maintenance. Learn more from these details.
Ice maker is not making any ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
What to check when there is no ice or not enough ice from the ice maker or dispenser:
https://www.youtube.com/watch?v=heJu7r3JqNc
Ice maker is not working properly:
https://www.youtube.com/watch?v=rArwTN_yhCc
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
For added information, you may watch our youtube videos about "How to clean your Samsung refrigerator":
https://www.youtube.com/watch?v=Gw_NOk1rLAY
https://www.youtube.com/watch?v=Zd0-HIDDrM0
https://www.youtube.com/watch?v=vWp2bnE3uhQ
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1145389377, to help our team pull up your information.
Have a great day!
^Chrystel
Rated 1 out of 5 stars
Poor warranty service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator stopped working 8 months after purchase. Samsung unable to get it repaired and unable to furnish replacement. Finally offered to reimburse me but still waiting for check 6 weeks later. Will not reimburse me for original installation cost or removal of this defective refrigerator. Clearly not living up to warranty provisions. Sent a few letters to US CEO with no reply. Many calls to Samsung support. Recommend staying away from Samsung appliances.
This review is from Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi RobertT! If you'd like, I'd be happy to review your case to see if there is anything we can do to help expedite the process. You can reach me by referencing ticket number
1142541893, and contact me through either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Rated 1 out of 5 stars
Stay away from Samsung
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The plastic baskets on door broke within first year. Poor engineering from samsung. They wont honor replacements. DONT BUY SAMSUNG!!!!
This review is from Samsung - 21.8 Cu. Ft. French-Door Refrigerator - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Simba, we completely understand how frustrating this must be. We would love to speak with you further about the concerns you are having with your refrigerator to see what we could do to get this resolved. If you could please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144106248) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay

