Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.4 out of 5 stars with 1471 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 3.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers regard the 21.6 Cu. Ft. French Door Refrigerator as spacious, with an ideal size that accommodates their needs. They appreciate the French doors and bottom freezer design, as well as the ice maker and adjustable shelves. However, some customers have concerns about the noise it makes and the condensation that occurs inside the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 63 Showing 1,241-1,260 of 1,470 reviews
  • Rated 1 out of 5 stars

    Worst experience ever

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had the fridge for 4 weeks and it worked properly for only the 1st week. Still no resolution after a service tech was here 3 times and has not been able to fix the issue. I have no working fridge and they won’t replace or do anything about it quickly. 3 weeks without a properly working fridge and this past week it hasn’t been functioning at all. I was told that a priority ticket has been placed and I will get a call within 24-48 business hours. That means another week without a fridge. They refused to bring me a new fridge because the ticket is with the engineering department. Seriously? DO NOT BUY SAMSUNG. The microwave I bought also had missing parts. Awful.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We would like to thank you, PJC1, or your patience during this time. It looks like you are on the right path to getting this resolved, and we hope that you are able to continue enjoying your refrigerator soon. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would you recommend this samsung Refrigerator for everyone is excellent

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks, jmejia239! Your praise means a lot to us. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the freezer on the bottom and the see thru shelves

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for the money.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great,quiet,keeps everything cold. Love the look of the stainless steel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good fridge

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holding strong for 3 years now. Love this fridge..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A good intermediate-size refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had features I needed while fitting into allotted space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To small for my kitchen. Easy to make a switch. Customer service in store were excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cold and shinny

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super cold and looks great. nice organization inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    David from Federal store he was excellent.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The deliver went well . They were very careful bring it in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this Samsung refrigerator. Always had good luck with Samsung

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for being a loyal Samsung customer! ^Lo Samsung

  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well packaged, sturdy and has been working well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must be good bought my 1rst one in Canada and I'm also very satisfied with this second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator ! Just went food shopping & handled complete food order.

    I would recommend this to a friend
  • Cons mentioned:
    Noise

    Rated 1 out of 5 stars

    LOUD, LOUD, LOUD

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only good thing I can say is "this fridge is well organized and laid out internally'". But, it is LOUD. It buzzes non-stop (and not the kind of noise that disappears into the background...you can't not hear it). And every hour or so it cycles through a very loud cyclical grinding noise. I 100% regret giving this "a chance" because now Im outside the 2-week return window. Very disappointed and will be replacing this soon. (I likely won't even try to sell it because I wouldn't feel good about doing that to someone else!)

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with your newly installed Samsung Refrigerator. There are several important things that should be checked to make sure you are getting the best performance from your unit. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
      Please reference ticket number 1142833718. We thank you for being a part of the Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Wow

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent experience with all of my clients that use this

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator for small space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator but limited space for milk jugs and 2 liter bottles.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product for the money

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the product is very good and it fits very well and it a good size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit with plenty of storage.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only owned for less than a month but so far, so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge!! It's so nice and convenient to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator, love the french door style

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect in a smaller kitchen , with this 21.7 cf , i love a bottom freezer

    I would recommend this to a friend