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Customer Ratings & Reviews

Your price for this item is $1,649.99
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The comparable value price is $3,299.99

Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, showcase door, and counter-depth design of the refrigerator. They appreciate the flexibility of the flex drawer and the overall design of the appliance. However, some customers have experienced issues with the ice maker freezing up and the refrigerator being louder than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 424 reviews
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice Maker Breaks Quickly; Warranty Service Slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this refrigerator for less than 60 days and the ice maker stopped working. Called Best Buy because we bought the warranty - they send us to Samsung. Apparently this is a common problem because it is going to take Samsung several days to come fix the ice maker. You would think for this much money -- on both the refrigerator and warranty -- the product and service would be better!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a touch hesitant on the black stainless. But it looks great and functions well. Less smudges so far as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product with great quality. I know you will

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with great quality. I know you will like it too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the refrigerator a lot. Fits in nicely. It has a sleek rich tone to it. I would recommend itn

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lovedit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We miss this fridge it was awesome but our home buyers required for sale so we let it go

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks for the 5-stars, OtterboxFan! We miss you too. Hope we get another opportunity to show you how great the Samsung experience can be! ^Mae Samsung

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge hs actually 3 doors. I like to show off with the 3rd door. Price is okay too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The perfect refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked for a long time, knew what I wanted and even expanded the existing space for a perfect fit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great looking refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like Samsung. We had another refrigerator that was Samsung and loved it. Very nice product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator when we did our remodel and we absolutely love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fantastic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small but great. The design of this fridge is only matched by it's flexibility. Works like a charm ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely Love this Refrigerator. Has everything we want and Looks sweet too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, works better! Highly recommended. Easy to install. What more could you want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can't stop staring at it....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this! The compliments on it when family and friends walk in the kitchen is overwhelming!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like metal inside & firm shelves. Also like the black stainless color and dual open doors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge we ever had!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WE're VERY happy with this fridge! I especially like the beverage drawer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the charcoal stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had black and white appliances for a long time this is by far the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    God

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent shopping I love Best Buy for a prices good job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge has been a great fridge for our new home. We love this addition to our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best counter depth unit I found in price range.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this counter depth refrigerator. Only downside I've found is small supply of ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this refrigerator spells well made. Lots of nice features.

    I would recommend this to a friend