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Customer Ratings & Reviews

Your price for this item is $1,649.99
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Customer reviews

Rating 4.3 out of 5 stars with 424 reviews

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Rating by feature

  • Quality

    Rating 2.9 out of 5 stars

  • Value

    Rating 2.9 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers enjoy the spacious interior, showcase door, and counter-depth design of the refrigerator. They appreciate the flexibility of the flex drawer and the overall design of the appliance. However, some customers have experienced issues with the ice maker freezing up and the refrigerator being louder than expected.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 424 reviews
  • Rated 5 out of 5 stars

    LOVE, LOVE, LOVE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new Samsung fridge-and it's gorgeous

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great. I am very happy with everything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice fridge except frost in freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lighting with LEDs in fridge. Well laid out and easy to access. Ice cubes are rather small. Frost developed on left side of bottom freezer indicating possible door leak.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    like the whole design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    seems to hold much more than our old side by side fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AWSOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's still in the box, my cabinet maker is not ready yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The delivery is on time and I'm happy!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Buy at your own risk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this as an open box ,the third day. It stop working I called SAMSUNG ,they sent a tech to my house . Well the day they came out the fridge came back on. They told me what too do if it happen again .they showed me how to get the codes off the fridge .The next week fridge stop working again This time I went to Bestbuy to get help ,too replace fridge. I was told their was nothing they could do. And didn't want to take loss of replacing the fridge. Awful, store and managers. Beware of this fridge !!!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We truly love this fridge... except for one thing.... The Ice Maker Freezes up- Beware.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good Looking Refrdgerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upper compartment not well organized. Little room for gallon of milk. Shelving too cramped. Needs more space.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great except freezer drawer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freezer drawer gets stuck all the time. Tried to replace it with another and had the same problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Do NOT Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker does not work properly. Freezes up constantly. Join the facebook group Samsung Refrigerator Recall U.S.A. Now for more information and details. There is a class action lawsuit pending due to the defective ice makers.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator because I loved its features. 5 days after delivery the water in the door turned on flooding my new kitchen. It would not shut off. Thank goodness I was home!! I returned it because I could not chance the damage that would cause if I were not at hone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Like it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave 3 stars because of the lack of adjustable shelves/racks.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    ice maker is terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ice maker has stopped working. aesthetically, it's pleasing to the eye but it has poor design. The ice maker constantly drips water due to the design and has stopped functioning properly. We have had the fridge for 5mo total and it was brand new.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, LULU. I understand how frustrating this must be, and would love to speak with you further to see how we can turn this experience around. Please reach out to us via any of the following outlets and reference ticket number 1139862700.
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
      We look forward to hearing from you! ^Lo Samsung

  • Rated 2 out of 5 stars

    Not great quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After only 1.5 years the freezer started freezing up. They came out to fix and replaced the motherboard, ice tray that was completely cracked. The shelves on the doors break very easily.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Too small

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the counter depth model and just not enough room.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks good but I was not happy with the ice maker.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I love the concept of this refrigerator there are a few cons. The drawer constantly stuck and doesn't close properly. The stainless shows EVERYTHING. The door compartment that opens is a nice feature.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, stay away from samsung

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every Samsung product i have purchased for my new house has been nothing short of horrible. The ice maker kept breaking down after every repair in a month or less every time. Eventually Samsung gave me a refund and I bought an LG fridge instead. I’ve also owned a Samsung TV that gave numerous issues and coincidentally the microwave that we got 3 years ago (yup it’s a Samsung) gave us an “SE” error code yesterday. Our old Panasonic microwave that’s over 10 yrs old still works believe it or not, have that one in the garage. I just threw it out, not worth it. Never buying anything Samsung again.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Decent frig but few defects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker started frosting over 18 months after I bought it. Please buy the extended warranty - cost $0 to replace. The black chrome finish scratches to easy - don't use magnets on surface.

    I would recommend this to a friend