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Customer Ratings & Reviews

Your price for this item is $3,419.99

Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 965 reviews
  • Rated 5 out of 5 stars

    Cindy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counterdepth size with the option to change a portion of the freezer to a refrigerator when needed, wish the cover over the door hinges were narrower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Samsung refrigerator! Great design!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just loving this 4 door refrigerator with separate freezer compartments! Easy to organize your fresh and frozen food. You can see and get to everything. Beautiful in your kitchen too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are just loving how much you love this refrigerator, MomZ! ^Jecca Samsung

  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator had broken down, and was eventually replaced by Samsung. Best Buy had a great price on the new refrigerator, and the delivery plus removal of the old beast was stellar!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    black stainless fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black stainless steel is very beautiful and elegant. like the regular stainless it still holds smudges.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We love the fridge for our needs.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has many nice features, but would be small for an average family.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samsung is excited to hear that this refrigerator is meeting all your needs. Thank you for being a valuable part of our family. ^Lo Samsung

  • Rated 5 out of 5 stars

    Love this refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that one of the bottom sections can be either a refrigerator or freezer. Ice dispenser is worker great so far. Interior lighting is fantastic

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great except for height of shelves

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are thee shelves so to have a gallon pitcher is challenging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent frig for busy family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room and easy to organize for every family member of all ages from nanna to grand babies. We love the fact that one of the bottom sections can be used as either refrigerated or freezer space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Icemaker is weak link

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility is great. Have a freezer in the garage, so I use three doors for fridge. "But", The icemaker has been repaired 4 times in two years. Got exchange and icemaker broke after one month.Thought the first may have been a lemon. We'll see????

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Bass,

      Thank you for sharing your experience with us about our Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless steel. We apologize for not meeting your expectations about our product, especially the issue with the ice maker. Please know that we value your feedback, and we will continuously work on improving the quality of the products we offer.

      To help you with this, I am providing these links to guide you on your issue.

      The ice maker is not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/.

      Samsung refrigerator error codes
      https://www.samsung.com/us/support/troubleshooting/TSG01003409/

      How to reset your Samsung refrigerator
      https://www.samsung.com/us/support/answer/ANS00087902/


      Warranty Coverage
      https://www.samsung.com/us/support/service/warranty/RF23J9011SR/AA



      If assistance is needed, please reach us with the following options to further assist you:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:
      1144754607

      Thank you for choosing Samsung. Have a great day.



      ^^Ross Samsung

  • Rated 5 out of 5 stars

    I love this refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. I say that almost everything Time I open the doors. I use the lower right as a refrigerator for added space. The lighting is fabulous. I love this refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are pleased with this purchase. The 4 door system has been a great benefit. The option to make one section an extra freezer or fridge is what sold us on this fridge. We can customize to our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    More room than expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for over a month and are very happy with it! It is huge and holds everything we need. The lighting is bright and beautiful. It is quiet and we love the flat handles. Two thumbs up!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's good concept, works well, looks great. Wish door shelves could be adjusted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the fridge for our new kitchen, really nice looking refridgerator, my wife likes the fact that you can use the bottom right section for a fridge or a freezer. Gives a nice touch to our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, sleek, perfect fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not bought matching appliances in the past 20 years. WE bought the four matching pieces from Samsung and couldn't be happier. Great options, efficient, great looking, and a perfect fit for our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect addition to my kitchen, this fridge provides tons of storage and a fantastic finish. Love the look of no handles—the functionality too.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Poor Design, don't waster your time

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker issues, they won't be able to fix them, I've had over 5 " service appointments" to resolve this and still have a leaky, non working ice maker that has been a headache since day one. Multiple pieces and components of this unit have been changed out but it still doesn't work properly. Freezes over, clogs and then leaks through. Samsung is aware of these issues and is still producing in fridge space ice makers that are faulty.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FLlivin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space, works well. Good overall choice. Divided freezer takes getting use to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is absolutely stunning. I love the drawers in the freezer, allows me to separate my meats, desserts, and so fourth. That way if there’s a spill, there’s easy cleanup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new refrigerator is flexible and easily accessible. Love the bottom freezer section. The drawers seem small, but hold quite a bit. Well designed.

    I would recommend this to a friend