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  • Front. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Angle. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Left. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 1. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 2. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 3. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 4. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 5. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 11. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 12. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 13. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 14. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 15. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 16. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 17. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 18. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 19. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • Alt View 20. Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black stainless steel.
  • BBY Overview - Samsung Appliances + Energy Star video 0 minutes 49 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 22.5 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with Convertible Zone - Black Stainless Steel

Model:
RF23J9011SG
SKU:
4203900
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Customer reviews

Rating 4.2 out of 5 stars with 965 reviews

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Rating by feature

  • Storage Capacity

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.5 out of 5 stars

  • Design

    Rating 4.0 out of 5 stars

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Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers admire the 23 cu. ft. Counter Depth 4-Door Refrigerator for its spacious interior, convertible compartments, and counter-depth design. Many appreciate the four doors and sleek design of the refrigerator. However, some customers have experienced issues with the ice maker and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 965 reviews

  • have concern

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far micro view runs very loud the dispenser on the ice maker runs dispense very slow and the glass top stains very easily the dishwasher stays wet after full cycle not very happy

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi cujo05,

      Thank you for reaching out to us and we are glad to know that you are using Samsung products. We understand that it is sometimes uncomfortable to see something unusual about our appliances, especially if they are making unusual sounds. Generally, Samsung products are very quiet. Many of the sounds are normal or can be fixed with little effort.

      I highly recommend checking on links for basic troubleshooting steps:
      Microwave is making unusual noise:
      https://www.samsung.com/us/support/troubleshooting/TSG01001968/

      Ice maker dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/

      Keeping your Samsung refrigerator clean:
      https://www.samsung.com/us/support/answer/ANS00079481/

      Dishwasher does not dry dishes:
      https://www.samsung.com/us/support/troubleshooting/TSG01001910/

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144213809

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Beautiful and comfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase, very easy and comfortable to use, very good quality and price.

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Awesome refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy and by far the nicest looking refrigerator! Everyone who walks in my kitchen loves it! Very convenient the versatility!

    I would recommend this to a friend

  • Beautiful refrigerator and very functional

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery was not acceptable due to obvious dent in front door. Second delivery was perfect and functional.

    I would recommend this to a friend

  • love the flex zone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really good space inside for a smaller cubic foot fridge. The flex zone is great to give more fridge space.

    I would recommend this to a friend

  • New refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We moved and looking for a fridge when we found this one. I really like it because you can have more space with the flex space

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Easy access, everything is spaced out right in front of you! No need to search for hidden food items!

    I would recommend this to a friend

  • Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked it and best buy delivered to my home too Great Samsung refrigerator and the Service was the best Mrs Jyoti Patel

    I would recommend this to a friend

  • Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over two weeks of ownership, amazed by the stable temperature, and more usable space than conventional French door models

    I would recommend this to a friend

  • Fantastic Fridge!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge...even though it is only counter depth...it is fantastic!!! I can see everything and love it completely!

    I would recommend this to a friend

  • Love this refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a open box special, when they delivered it, it was damaged. They took care of the problem with no issues!

    I would recommend this to a friend

  • nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a very nice 4 door fridge 3 rd cooling chamber is awesome every fridge should be like this is it 50 characters yet?

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Cool select feature is cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended by best buy sales associate. The fridge is currently working great with no issues.

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, asal. I'm happy to hear that you're enjoying your fridge. ^Lo Samsung

  • Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this product. I love the bottom right door that I can use as a fridge or freezer.

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • $$

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did a lot of research before purchasing this fridge. Best price at Best Buy

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint I have so far is it is loud ( boiling water sound) at times.

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend

  • the extra features of an extra fridge or freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The four door option with option of freezer or fridge choice sold it for us

    I would recommend this to a friend

  • Great refrigerator so far!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loving my fridge so far. Delivery and set up was extremely easy. Would recommend

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Not Much Ice produced then broke 1 year in

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator has had a buildup of ice in the back left just below the ice maker since turning it on. The ice maker only produces a few glasses of Ice per day. I have balanced it and had "professional" installation which they broke the back leg off and could not replace it. Google this Brand and check to make sure you can deal with the issues that will pop up. For such an expensive refrigerator it should have lasted longer.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi William,

      Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of the ice maker don't make enough ice. If the ice maker appears to not be making any or enough ice, low water pressure or a faulty water filter may be to blame.

      I highly recommend visiting these links for basic troubleshooting steps:
      Ice maker not making any or enough ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      Block of ice in the freezer ice bucket
      https://www.samsung.com/us/support/troubleshooting/TSG01001791/

      You can opt to watch this video on how to maintain your ice maker:
      https://www.youtube.com/watch?v=EsbHtpc1ak4

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF23J9011SG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144262245

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Very modern looking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the love of this frig. Also like the ability to change the fourth door section from freezer to frig

    This review is from Samsung - 23 cu. ft. Counter Depth 4-Door with Cool Select Plus Fingerprint Resistant Refrigerator - Stainless Steel

    I would recommend this to a friend
Page 40, Showing 781-800 of 965 reviews
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