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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,952 reviews
  • Rated 5 out of 5 stars

    Crew

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellence and professional installation. We are satisfied with delivery and installation. Happy customers.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    poor freezer design

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the upper pull-out in the freezer is the worst design ever and the plastic is junk. i am constantly trying to fix its position on the part it slides into (glides? guides?). And it does not even push back all the way so that the bottom freezer can be easily accessible or see what is in there. also, i had to have a tech come out because twice the freezer was left slightly open (looked closed but was not closed enough for it to be sealed around the edges) and the dinger never went off notifying me that a door was open, so all the food was ruined overnight. i will say that all he did was somehow restart the system and it was fixed...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Greta Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator! Love the iced tea auto refill option. Separate middle draw is perfect for many things and saves opening main door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very very good fridge so far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good the only problem we have had is with the top drawer of the freezer keeps coming off it seems a little cheap and if u don't push exactly straight in it seems to come off track

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little skeptical about not having enough space. It really is bigger than it looks and the middle drawer really gives you more space. The water jug has been used a lot, which I didn’t think we would use much. The delivery and installation guys were great. 5 stars as my whole family is very happy with this refrigerator.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Only one issue

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has worked well except the ice maker has a tendency to freeze up. About every 2 weeks I have to pull out the try, chip out the ice and reassemble or it won't work correctly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really great fridge. Perfect counter-depth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome fridge, the middle compartment has its own temperature control, the internal water filter jug is dead handle for filling your keurig

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only complaint is if you happen to shut the drawer and doors at the same time in the wrong way, you will pinch your fingers and say things the kids shouldn’t hear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Like this one!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I like this refrigerator-I won’t purchase one like this again in the future. The freezer drawer getting off track. Other than that- I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator by a quality manufacturer. We needed a counter-depth refrigerator with the lower freezer drawer, and this refrigerator fit our needs perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerated Samsung

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It makes ice and water but it does so much more...it even keeps whatever you put inside chilled, cold, or frozen depending on what your settings are.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Counter Depth Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung counter depth refrigerator looks great in my kitchen. I love the extra slide out drawer because you can program it to be either a refrigerator or a freezer.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I love the Flex Zone too, Lisa! We're thrilled to hear how happy you are with the refrigerator. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Unique features

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the unique look. Serves well for my small family. The only con...it's not fingerprint proof but cleans easily with dry cloth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator a grew weeks back, it was installed last week. Got down to operating temperature in about 2 hours. I love the lighting inside, and the flexible use drawer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new refrigerator/freezer with french doors. We are especially smitten with the beverage drawer! So far we are thrilled with the purchase!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Fantastic news, momof4. We are happy to hear that you're loving the design of your new refrigerator. Thank you for choosing Samsung. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great frig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was larger than expected and the doors are easier to handle than those with “handles”. It’s slim design is just what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW! It's a keeper.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything about this unit is special. The four doors, filtered water and inside pitcher, as well as the adjustable flex-zone. And it's all wrapped up in a stainless steel finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. The drawer is fantastic for deli and cheese. Love the pitcher

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It arrived on time! I like hwp the dividers were built. The ice cubes are a good size and the ref itself is compact.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works like a charm!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything has been great so far. There has been little to no noise, and everything is just right. The internal water pitcher has been used more than anything.

    I would recommend this to a friend