Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 1,952 reviews
Rated 5 out of 5 stars
Spacious
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this fridge. It allows for a lot of flexibility based on needs and is slender enough to fit through practically any house openings.
I would recommend this to a friend
Rated 1 out of 5 stars
Died in 6 months, 15 days still waiting for repair
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It's one star because we can't go lower. Originally I was going to give it 3 stars because it did keep food cold and the freezer colder. Ice maker and water worked as well. It did attract finger prints all over the front but you just wipe them daily. The door shelves were just a 'little' off so we just took one out.
However, the refrigerator started making a noise and died. We bought it in July 2020 and in Jan 2021 it died. Loudly. 6 months of use. Of course, we lost all the food.
We called Geek squad. It's still dead 13 days later.
First technician they sent took 7 days. Walked in, grumbled it was off. SO we plugged in in and soon the loud noise was happening, he said it was normal. He called Samsung and did a 'reset', said it's fixed and said the now loud noise was normal since it's blowing cool air. (It's not for previous 6 months and left). 8 Hours later it's louder and hot. No temperature change.
Called Geek squad. They sent someone out in 2 days. They walked in, said compressor. Pulled the refrigerator out and checked part numbers on the compressor, and set up order. Said parts would be dropped shipped, set appointment for 2 weeks later. Said to call if the parts show up earlier.
So, the refrigerator is still dead. We are living out of a borrowed Yeti ice chest, buying ice every other day. It's like an extended camp out, yay us.
Don't buy this. It died in 6 months, it's obviously garbage.
Oh, the filter, which we just replaced, is exceptionally hard to replace and I had to call and ask Samsung which filter to buy because it's unclear everywhere online.
I wouldn't even recommend this refrigerator to people I don't like.
No, I would not recommend this to a friend
Brand response from Samsung
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Hi there, I see you are needing assistance with your Samsung Refrigerator and realize your experience has been less than ideal. I would love the opportunity to change that. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1142954143. We thank you for being a part of the Samsung family. ^Brad
Rated 5 out of 5 stars
Great Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Frig cooled very quickly, well under the suggested time frame.
Ice maker works well so far.
I would recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Very modern looking. Love the auto fill pitcher inside and the middle drawer that has 4 temperature adjustments. Very happy with the purchase.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 5 out of 5 stars
Excellent Refrigerator
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This refrigerator is one the best purchases I've ever made. The unit is quiet and very efficient. The shelving is very flexible and it is able to handle everything we need to store. This is a great product. And the Tuscan Stainless Steel finish is truly fingerprint resistant.
This review is from Samsung - 22.6 Cu. Ft. 4-Door Flex French Door Counter-Depth Refrigerator - Tuscan Stainless Steel
I would recommend this to a friend
Pros mentioned:
Design
Rated 1 out of 5 stars
Very poor execution
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The design is good, but the execution suffers. The skin is little more substantial than Reynolds wrap. After less than two months in our kitchen there are two dings in the fridge. And the inside is not much better. The freezer storage tray does not align with its track and requires constant attention. This machine is not worth the money we spent.
No, I would not recommend this to a friend
Rated 2 out of 5 stars
Nice refrigerator, bad icemaker
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall, this is a very nice refrigerator with one major flaw. After about a year, the icemaker started freezing up almost monthly. It would require me to go in and chisel the ice out to get it running again. Now the icemaker is making a loud sound. I truly believe that the icemaker was defective from the manufacturer in the sense that it wasn't built to last over a year. I see that Samsung now advertises their refrigerators with a two year warranty on the icemaker. I think that many people have had this problem.
No, I would not recommend this to a friend
Brand response from Samsung
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Hi there Klchitwood, I see that you are experiencing some issues with your Samsung Refrigerator ice maker and understand how flustering this can be. I would like to make sure that you have the best experience with your appliance. Let us find a resolution to your problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513) Please reference ticket number 1143281508. We thank you for being a part of our Samsung family. ^Brad
Rated 5 out of 5 stars
Samsung Refrigerator
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love love love my new refrigerator. I would always loss or forget about Irma that got pushed to the back on the shelves but this one is great!
I would recommend this to a friend
Cons mentioned:
Ice maker
Rated 2 out of 5 stars
Stay Away
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Second Samsung refrigerator I have owned. Both ice makers were garbage. The only reason I gave 2 stars is because Samsung did make it right.
No, I would not recommend this to a friend
Brand response from Samsung
Posted .
Hi there, I see you were experiencing issues with your Samsung Refrigerator. I am glad that you were taken care of and you have an operating machine. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad
Rated 5 out of 5 stars
GREAT REFRIGERATOR
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This reviewer received promo considerations or sweepstakes entry for writing a review.
WE ARE VERY HAPPY WITH OUR PURCHASE OF THIS REFRIGERATOR. IT IS EVERYTHING WE WERE HOPING FOR AND AT A VERY GOOD PRICE.
I would recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
So far so good. Love the storage of this counter depth fridge. The water pitcher is a bonus.
I would recommend this to a friend
Rated 5 out of 5 stars
Crisp look
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Fast service and good quality. Love the way it blends in our kitchen.
I would recommend this to a friend
Rated 5 out of 5 stars
Cant go wrong with samsung appliances
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Refer, stove, and over range micro is awesome couldnt be happier with purchase, everything met my expectations very pleased
I would recommend this to a friend
Brand response from Samsung
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Great news! Thank you for being the best part of Samsung. ^Lo
Rated 5 out of 5 stars
Perfect for our needs
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Thus far we are very pleased with this unit. It does well with all of the manufacturers declared performance declarations.
I would recommend this to a friend
Rated 5 out of 5 stars
Great product!!
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Posted . Owned for 8 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my new Samsung refrigerator with all the up-to-date technology it comes with. Strongly recommend it.
I would recommend this to a friend
Rated 5 out of 5 stars
Excellent - highly recommend!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great product. Love the doors and drawers layout - plus the built-in water pitcher gets more use than expected. Excellent - highly recommend!
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend
Rated 5 out of 5 stars
Great for all kitchen types.
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Beautiful refrigerator that works like a champ!! I love that it is hard to see fingerprints. Great buy for sure.
I would recommend this to a friend
Rated 5 out of 5 stars
Great fridge
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great space and didn’t think I needed the Walter filter but ended up loving it. Only issue for me is the freezer drawer goes ajar sometimes
I would recommend this to a friend
Rated 5 out of 5 stars
Love the design
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Easy to use and the cold water bottle in the refrigerator makes easy to maintain cold water all summer.
I would recommend this to a friend
Pros mentioned:
Spacious
Rated 4 out of 5 stars
Mostly great
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This fridge offers ample space, storage and personal options. Soooo, you think when the ice drops into the bin you wouldn’t be able to hear it in rooms other than the kitchen — LOUD!
This review is from Samsung - 22.6 cu. ft. 4-Door Flex French Door Counter Depth Refrigerator with FlexZone Drawer - Black Stainless Steel