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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 1,952 reviews
  • Rated 4 out of 5 stars

    Good Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish and color are very nice. There are three separate temperature controls but the middle drawer you can only select settings for what type of things you are using it for. We want to use for this meat which it has but it does not work as well as our other Panasonic for meat. The other thing we are not happy with is the freezer has a pull out drawer which often gets off it s track. The Refrigerator works well and we especially like the water and ice dispenser. It has a pitcher of cold water it stores as well which we like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LUV LUV LUV it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    much better than the older counter depth fridge we had! this gives us much more flexability! Did I say I luv it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 2 out of 5 stars

    I loved the fridge until I got it delivered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much for no finger print. I went with this fridge for that purpose and instead there are finger prints everywhere. I feel like I am always cleaning it

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, PinaD. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Overall excellence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing fridge love the built in water pitcher. Nothing bad to say about this love it!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Ice Maker has flawed design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start out my review by saying that Samsung has been excellent to work with and I could not expect any better service from a company. Purchased this Refrigerator in early 2018 and Samsung has had repair people out 4 times regarding the ice maker not working. They replaced it 3 times and each time it breaks again. Inside of ice maker is made of plastic, breaks apart when you get crushed ice then you have plastic pieces in your crushed ice.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Terri! Samsung appreciates you sharing this feedback with us. We strive to constantly improve the overall customer experience for everyone. We also greatly value your opinions. ^Jecca Samsung

  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Amazing fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is designed very well - when the doors are opened one can see everything and there is room for items of many sizes - tall, wide, small. It "makes sense." The extra drawer works perfectly for storing yogurt, fruit cups, drinks. Easy to find and for the kids to reach.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator - lots of flexibility with the drawer that can be used as a frig or freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge I've owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful, Elegant and Functional. This is a perfect fridge for a modern home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung counter depth

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great style and counter depth function, though very expensive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomy Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how bright the inside of this refrigerator is. My only complaint is it is not fingerprint resistant.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hey there, Kathryn. We are thrilled to hear that you are loving the design of this refrigerator. Thank you for the 5 Stars! ^Lo Samsung

  • Rated 5 out of 5 stars

    Looks great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and modern, working propertly, with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Too soon to evaluate

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Delivery was at first terrible. Second delivery of replacement was better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SS refrigerator, great service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Transaction at Best Buy was painless and delivery right on time! We love our new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT IN STORE SELECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    YOU HAD A LOT OF MODELS TO LOOK AT AND THE WOMAN WHO HELPED ME WAS VERY KNOWLEDGEABLE. SHE REALLY HELP FINE TUNE MY PURCHASE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , excellent service… will buy from bestbuy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great deal with great space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid appliance, easy to set up, durable and looks nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Samsung counterdepth refrigerator. It is compact, efficient, great cooling and capacity is just nice for my family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first stainless steel appliance and I’m very pleased. The Samsung product is everything we expected and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about the price but needing a cabinet depth fridge was the only answer. Very happy about the purchase

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are so happy to hear that his fridge has been the perfect fit for your household. ^Lo Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Love the fridge more and more each day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a winner. Size is perfect, color is perfect, same capacity of my old fridge but this is counter depth which is needed for my small kitchen. Only negative is the conditioning of the water filter at time of set up - lots of water and ice wasted following their protocol, as well as reducing the time left on the filter.

    I would recommend this to a friend
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