Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Counter depth
Great refrigerator design, love the counter depth
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the overall design, counter depth with no extend handles. Interior is very rooming and we like the auto fill water container. The only small knock is the freezer tray, works well just pull from the center of drawer and not the outer edge to keep on track.
I would recommend this to a friend Nice fridge but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator, wish we could have kept it, but it didn't fit. The delivery guys should have realized it right away but shoved it in anyways and left. We couldn't open the left side door whatsoever. Luckily Best Buy made it easy to return at no cost to us. But I felt bad for the guys who had to figure out how to pull it out of such a tight space. The door are really deep, so make sure you account for that when you measure your space
I would recommend this to a friendVery satisfied once delivered
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Suits our needs perfectly. Easy to access food in refrigerator and freezer.
I would recommend this to a friendlove the function and space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.beautiful well thought out temperatures just right food fresh not frozen or burnt
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product Love the fact the handles are hidden
I would recommend this to a friendSamsung 22.6 Cubic foot French door
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had this almost a month and love it........no problems as of now!
I would recommend this to a friend- Cons mentioned:Customer service
Crappy Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Broke within 6 hours of installation. Customer service was ok, friendly but not helpful. And since I didn't get warranty they won't reimburse for loss of food. It broke within 6 hours warranty or not good business is to reimburse for food loss. NOTHING should break that fast , especially for the price. This was my first ever large purchase, very disappointed.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator not cooling. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142539512. We thank you for being a part of the Samsung family. ^Brad
- Cons mentioned:Ice maker
Terrible ice maker
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this for about a year and the ice maker has stopped working entirely. Had issues with it as soon as 6 months after I purchased this fridge. The water jug it comes with almost immediately developed mold. It was great and beautiful at first but the issues I'm having with it are frustrating. The plastic drawers in the freezer are so light and cheap feeling. I would not recommend this fridge!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you for taking the time to share your feedback with us. We would love to speak with you further to see what we can do to turn your experience around. Please reach out to us via any of the following options and reference ticket number 1140150245.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Toll-free call (Mon-Fri: 9AM-6PM EST): 1-833-REVIEW8 (1-833-738-4398).
We look forward to hearing from you! ^Lo
Happy with the product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great function! No noise, cool design, very roomy. I am happy with the purchase
I would recommend this to a friendLove our new fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We like the top entry fridge. We're in there more than the freezer. Less bending over.
I would recommend this to a friendPoor quality on freezer drawer
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I regret buying this model. It looks great but for an bit extra at time we could have gotten a used sub zero or viking. This is not worth even 1500$ in retrospect.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Lemonmerrengue,
Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for the inconvenience of the refrigerator's freezer drawer doesn't meet your expectation. Don't worry will surely notate your feedback about this matter for a better product in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
You may check the specification of this product by clicking the link below:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/r23m8070dt-aa/pdf/RF23M8070SR.pdf
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF261BEAESR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144418230
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Design
Beautiful Fridge, plenty of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge looks great and is spacious. You can configure one of the drawers to a separate temperature for drinks, meats, etc. One of the best features is the built in water purifying pitcher. You can infuse fruit in your water and it automatically refills every three minutes when needed.
I would recommend this to a friend best refrigerator ever!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the best refrigerator I have ever owned! I love the extra drawer in the middle
I would recommend this to a friendBrand response from Samsung
Posted .Great news! We are proud to have a satisfied member of our family. ^Lo
More inside space in the same "foot-print"
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The new fridge/freezer has more usable space. Has filtered water pitcher - prior did not.
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service, fits in the kitchen perfect. Love the freezer drawers and the storage space.
I would recommend this to a friendGreat short depth fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is great, short depth is best feature. The ice machine had a jab, defrost fixed it.
I would recommend this to a friendBest ever.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very good quality. So far is working very good.
I would recommend this to a friend- Pros mentioned:Spacious
review of fdrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves our new frig. Lots of room for the two of us. The only con is this frig does not have an egg tray. First frig we ever owned that did not have a storage space for your eggs. Being senior citizens, we always had one.
I would recommend this to a friend Great counter-depth refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator! Would be nice to have a place for eggs inside....
I would recommend this to a friendBrand response from Samsung
Posted .We love that you love your new refrigerator, Mark. Thank you for choosing Samsung. ^Lo
LOVE
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is amazing. Love it and can't wait to move into my new house and use it.
I would recommend this to a friendBrand response from Samsung
Posted .Congratulations on your new home, Kelsey! Samsung is proud to be a part of it. ^Lo
