Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker
Don't buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice, the ice maker has been a hassle from day one. At this point it doesn't work at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Vince! There are a lot reasons the ice maker may have stopped producing ice, many of which are a quick and simple fix. I recommend looking over this link (https://bit.ly/37DiWLM) to help you with this. ^Jecca
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. Easy to clean. Wipe down easy. Pitcher so useful
I would recommend this to a friend- Pros mentioned:Spacious
Happy wife happy life
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This new frig replaces my 15 year old one. Love the freezer drawer being on the bottom so does my wife. Runs so much quieter than the old one and holds more food yet does not take up any more room
I would recommend this to a friend Beautiful And Simple
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the perfect counterdepth fridge. Looks great with Shaker style cabinets.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice. Very happy with this purchase. Just what I wanted.
I would recommend this to a friendSpacious & Organized refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my beautiful Samsung refrigerator. It looks beautiful in my new kitchen.
I would recommend this to a friend- Cons mentioned:Ice maker
Ice Maker Quit Working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker stopped working after a few weeks. I was able to fix the dispenser the first 2-3 months then it froze completely. Now it’s not working at all. Not sure if it’s still under warranty, nice looking fridge but not very good product.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BK0727,
Thank you for letting us know about your refrigerator. We apologize for the inconvenience since your ice maker is not producing enough ice.
To help you with your ice maker, I will provide you with a link that indicates a troubleshooting guide if the ice maker is not producing enough ice.
Here's the link: https://www.samsung.com/us/support/troubleshooting/TSG01001688/.
Also, check this link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA.
For further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144213808
^Rainly
Lots of room
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have the small depth one but still is a good amount of room
I would recommend this to a friendStunning look
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very upscale look. Fits our small space so perfectly.
I would recommend this to a friendGreat use of space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm enjoying the French door feature of my fridge, and the freezer on the bottom.
I would recommend this to a friendSleek design, mediocre quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Like the handless design. But the front stainless steel quality is not solid. Easily got dented. Engine is relatively louder than my old Kichenaid.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bbshfgyu.
We apologize that your experience with the Samsung Refrigerator was less than ideal, and it does not meet your expectations. We appreciate all feedback that helps us understand how to improve our products. Thank you for taking the time to leave this review.
You may refer to this link about "Understand the Noises coming from your Samsung Refrigerator": https://www.samsung.com/us/support/troubleshooting/TSG01001032/.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144788969
Have a great day.
Melardo
it is Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it very much it looks simple and nice and matched my kitchen very well.
I would recommend this to a friendEnergy Efficiency
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the price! Really enjoying this model!
I would recommend this to a friend- Pros mentioned:Spacious
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great sleek refrigerator, but smaller than I anticipated. I wish it came bigger than counter depth.
I would recommend this to a friendBrand response from Samsung
Posted .Hello TiffRF, thank you for taking time out of your day to leave us this positive review. We appreciate you being part of the Samsung family. ^Lo
- Pros mentioned:Design
Samsung flex fridge
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the simplicity of the look. The middle compartment allows you to divide it regarding your moods and products you have . I live the fact that the black stainless steel is finger print friendly
I would recommend this to a friend Lovely Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What more can I say? This refrigerator from Samsung is terrific in every way!
I would recommend this to a friendfabulous fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, I get lots of compliments on the color and I love that it has a lot of setting options! My only annoyance is that there isn't a lot of tall spaces in the door, one side is basically taken up by the ice and water tray, so there's really only one shelf that tall things (like milk, wine bottles) can fit on without sacrificing other shelves.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there groot, I would like to congratulate you on your new Samsung Refrigerator and appreciate you for taking time out of your day to share your feedback. We are glad to see that you are enjoying your new machine and would like to provide our design team with your feedback for future appliances. We welcome you to our family and thank you for choosing Samsung. ^Brad
Very pleased with the products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the products and delivery service
I would recommend this to a friendPerfect Fit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we were looking for and the service staff was so helpful!
I would recommend this to a friend- Pros mentioned:Spacious
Love my Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is fantastic. Love all the space it has. The division in the drawer that you can adjust is the best design. I really like having the self filling water container that I can use to infuse my water.
I would recommend this to a friend
