Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
great job with delivery and set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would highly recommend BEST BUY!!! great service.
I would recommend this to a friendNot recommending
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had a lot of refrigerators in my day, but this is by far the worst. The interior was designed very poorly. It looked roomy in the showroom, but once I started to load it--big surprise! Very small. I had to remove a shelf to accommodate tall bottles. The freezer accumulates frost. Don't know why. Just 2 in our house, but this refrig is not for a family.
No, I would not recommend this to a friendBrand response from MrSamsung
Posted .Hi there! I'd like to help you here. Please refer to your user's manual on page 67: https://bit.ly/2u6up4E to reduce the accumulation of frost in your fridge. If you don't notice any changes, please get in contact with us through our social media channels: Facebook Messenger: http://m.me/samsungsupport Twitter: https://twitter.com/messages/compose?recipient_id=18768513
Or give us a call toll-free at 1-800-SAMSUNG.
^Rafael
Sleek and spacious
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love our new refrigerator. The black stainless goes well with our other appliances and is spacious. I love the deli drawer that is great for snacks and meats. The one thing that needs some improvement would be the auto fill water pitcher inside the fridge. It fills up great after every use but the seal on the lid is not great and has started dripping when pouring the water. Not a deal breaker though.
I would recommend this to a friendBrand response from Samsung
Posted .We're so glad you're happy with this refrigerator, HotMessMama! Thank you so much for letting us know how your experience has been so far. ^Jecca
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great design. Excellent space, the middle door is very helpful
I would recommend this to a friendBrand response from Samsung
Posted .That's our goal, Cabar! To provide the best product and the best experience. We're privileged to be a part of your home. ^Mae
Great refri worka great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, width is great space in between shelves could b better
I would recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this handle free Fridge....Cool interiors and seperate freezers
I would recommend this to a friendjust arrived
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this countertop depth refrigerator for a remodeled kitchen, so that it wouldn't stick out as much as the old one. It looks very sleek and fits in nicely. Because it is countertop depth, it is much smaller than the old one, but we are adjusting to that. One nice feature is one of the shelves that slides back on itself to give us additional space to stand tall items. It was only installed yesterday, so I'll update my review later
I would recommend this to a friendIce maker defective
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker has too much condensation inside and constantly needs to be “unbroken” for us to get ice out.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator Ice Maker. I would love the opportunity to chat and see how we can help resolve this problem. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142586112. We thank you for being a part of the Samsung family. ^Brad
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent fridge. Filters water and cools very fast
I would recommend this to a friendLooks great
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love how it fits in our kitchen. The price is right.
I would recommend this to a friendLove it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not disappointed, we love this item. Fit great and looks great.
I would recommend this to a friendLove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. The water pitcher is surprisingly useful.
I would recommend this to a friendGreat product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new refrigerator and selected the Samsung.
I would recommend this to a friendBrand response from Samsung
Posted .Welcome to the Samsung family, kitty! ^Lo
Broke at the onset
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Control panel malfunctioned 10-11th day of use and have to wait 3 weeks for Samsung repair rep to come out
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
Congratulations on your new Samsung Refrigerator. I see you are having issues, but I am glad to see you are on your way to a speedy repair by our Service Professionals. Thank you for choosing Samsung. ^Brad
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Exactly what we expected to buy. Couldn’t be happier
I would recommend this to a friendExcellent Tv
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product it works very well. I Recommend it
I would recommend this to a friendMakes my small kitchen look large, impressive.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sharp looking, great use of space inside and out. No problems.
I would recommend this to a friendSlow to make ice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Slow to make ice. Will fill up bucket over night, but does not during day.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi BBQmutton,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. I'm sorry to hear that the ice maker is slow to make ice or not making enough ice.
To help you with this, I will provide you with a link that indicates the troubleshooting guide if the ice maker is not making enough ice.
Here's a link: https://www.samsung.com/us/support/troubleshooting/TSG01001012/.
Also, you can check this link for other related concerns about ice makers.
Here's a link: https://www.samsung.com/us/support/service/refrigerators/ice-maker-service/.
You can also check the warranty information on this link: https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1800-7267-864
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144350480
^Rainly
Love the space!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room and I love the auto refill pitcher.
I would recommend this to a friendPerfect size and design refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great and our salesperson, Josie, was the best!
I would recommend this to a friend
