Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
GOOD
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.BUILT IN WATER PITCHER, CONSISTENT TEMPERATURES, EASY TO CLEAN
I would recommend this to a friendJunk stay away not worth 3 grand
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Approx about every year or year and half the middle draw main controlls will stop working and the wiring harness inside the door gets pinched and has to be torn apart and changed , now i have had this fridge for about 3 and half years and now they cant get the controls to work at all and the ice and water picher dosnt work only thing that works is water in the door..thanks for having geek squads 5 year protection program because have had so much trouble that there going to replace it ...nice fridge when it works okay but i would not buy another one with the middle draw that slides out the middle draw is what causes the problems because of the wiring harness slidding in and out inside the door ..
No, I would not recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is exactly what I expected and delivery was spot on.
I would recommend this to a friendGreat counterdeprh fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and ample space for a counter depth fridge.
I would recommend this to a friendIt’s a refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You put things in it, and it makes and keeps them cold.
I would recommend this to a friendBest fridge ever
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The best fridge ever! I’ll only stick with Samsung
I would recommend this to a friendBrand response from Samsung
Posted .Thank you, Thebest! You're THE BEST! We really appreciate your loyalty! ^Mae
Awesome Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best Fridge for the money. A great buy
I would recommend this to a friend- Pros mentioned:Spacious
Love this fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. I recently remodeled my kitchen and wanted counter depth and it looks great!! Love that there are no handles and gives it a sleek look.
I would recommend this to a friend great size and quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size and product quality is above and beyond!
I would recommend this to a friendInstallation was flawless
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Installation for my washer, dryer, and fridge was great.
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks be this item it’s great and looks great. Recommend
I would recommend this to a friend- Cons mentioned:Ice maker
Problems since day 1
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the product is horrible. Do not buy a Samsung refrigerator. It leaked the firsts week we purchased to which it was replaced. However the second unit has had 5 repair calls on the ice maker alone. Look elsewhere!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi CynCyn! We'd like to discuss your case further with you to see how we can best assist you from here. Please reference ticket number 1142493527, and contact us via either Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful but is a little 2 big for my kitchen.
I would recommend this to a friendGreat refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this refrigerator. No complaints at all.
I would recommend this to a friend- Cons mentioned:Fingerprint resistant
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great fridge but definitely not finger print resistant
I would recommend this to a friend Ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is ok. The water pitcher that is inside leaks when you poor and the no handles does prevent fingerprints.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Mildo,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using a Samsung product. We apologize for the inconvenience of your refrigerator having leaks and picking up fingerprints. We will surely notate this feedback for better products and options in the future.
I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
For future reference, to know more about the product please see the specification guide:
https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/r23m8070dt-aa/pdf/RF23M8070SR.pdf
Water leaks in a refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001852/
How to clean your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00079481/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RF23M8070SR/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144427382
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Cons mentioned:Ice maker
Terrible ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator but a lousy ice maker! Always freezes up & quits working!
No, I would not recommend this to a friend Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Many features and got a great deal...!!!
I would recommend this to a friendGreat until it broke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge when it worked , control panel cut out in less than 2 years
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bobby! We're sorry to hear you're having issues with the control panel on your refrigerator, and we'd like to help. If you'd like, you can reference ticket number 1143730400, and reach out to us through Facebook Messenger: http://m.me/samsungsupport; or Twitter: https://twitter.com/messages/compose?recipient_id=18768513. ^Jecca
Open Box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Open box, matched my other appliances. Worked well!
I would recommend this to a friend