Customer Ratings & Reviews

Have had this refrigerator just over one month. So far we really like it. One thing I'm missing is space for tall bottles, but I'm adjusting. We do run out of ice frequently -it's a very hot summer and I have 2 kids in sports filling up water bottles. Overall we are satisfied. It definitely looks really nice.

Good products but only the experienced delivery very entertaining were good. The first two attempts they refused to do the job. The experienced guys...from Cuba and Guatemala were fantastic.

The most amazing thing about this fridge is the self filling pitcher, we use it constantly to fill the keurig, the dog water bowl, and our own needs. Note that we read a lot of reviews that said there were issues with failing and I'm going to guess that they didn't know there was a safety feature under the pitcher holder which will turn it off if it identifies water missing the pitcher and filling a reservoir that it sits on. Simply put a glass under the safety reservoir and pull the plug to release. Seems sturdy built. Happy 45 days into ownership. I was severely disappointed with the installation and will never use the Best Buy installation service again.

I love my new refrigerator! The water and ice cube function is fantastic! The controls to adjust the settings are perfectly located. There is lots of room for everything!

Galveston TX installation: Cons- Humidity here causes the doors to have condensation on the side of the doors which is not good because it may drop on the digital buttons below, per serviceman. Ice maker - Totally useless!!! /had no idea about this when purchased!!! After making very little ice, called serviceman to look at this and he told me this icemaker is very compact because of design of the refrigerator to make room for other features.. He said, and showed me that the icemaker only makes 5 ice cubes per freeze!!! Yes, believe this. Do not buy this refrigerator if you would like to have an icemaker.

The fridge seems to work well so far. It was delivered with a small dent & scratch, which were not visible until the film was removed from the fridge. The major problem that I have with it is the ice maker. It is Very Loud when the ice "falls" into the reservoir bucket. This happens all day long!!! I would not recommend purchasing the fridge if you have a dog that is afraid of thunder or fireworks, The constant sound of the ice falling as caused my dog to have extreme anxiety, to the point that she has started eating the carpet. This is so upsetting, considering the amount of money spent and not being able to exchange it.

We've had this refrigerator for about a month now and are very happy with it. The color is beautiful and the fridge is quiet.

Issues with this Samsung product since the first month of purchase. The ice maker would not work after several repairs and the replacement of the filter did not last for a long period. *Switched out and changed refrigerator to LG

It's been very difficult to schedule an installation; very few dates and times are available.

not finger prints resistant doesn’t make enough ice

It’s been a year and a half and it’s still as beautiful as the day it was delivered. :)

Great fridge. The Tuscan steel pops in our brand new white cabinet kitchen and Samsung products are reliable and affordable.

Love the fact that there are no handles to get smudges all over them and the fact that it converts into all refrigerator if you choose.

Ice maker has been nothing but problems. Ice cubes freeze in the chamber preventing ice from dropping. At first it took months to happen but now its about a month. Reading on line I found that other people have the same problem. A $3000 refrigerator should not have problems with the ice maker after the warranty runs out.

Love the overall layout but disappointed in ice in door

The color is gorgeous. The refrigerator is beautiful looking. Having no handles is a plus Everything inside works perfectly.

We have only had this for a few days Since it took almost a month for delivery, but it works great and is much quieter than our last one.

I like the black stainless steel finish. and size.

Great Refrigerator. I am very happy I Purchased this model. Love no fingerprints on fridge. No handles gives it a sleek look.

The delivery was on time and the guys, Mike and Rolland were GREAT! The explained everything about the appliances. I do have to say they mentioned their boss wanted them to use these new straps that go around their necks and honestly, they had red marks on their necks could not turn to see where they were going and I felt bad for them. I hope the management may re-evaluate how uncomfortable they can be and do more harm to the necks than anything. I am just a little confused on the water pitcher in the fridge door.