Customer Ratings & Reviews
- Model:
- RF23M8070SR
- SKU:
- 5728821
Rating by feature
- Storage Capacity
Rating 4.0 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Design
Rating 3.5 out of 5 stars
Customers are saying
Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.
This summary was generated by AI based on customer reviews.
Buyer beware
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have owned this fridge for a couple of months, and thought it would be a good idea to run the "auto-refill" pitcher through the dishwasher to thoroughly clean it. The pitcher melted and is now unusable (!) ... which is a clear early indicator of the shortcuts Samsung is taking to make bigger margins. And yes, Samsung will sell you a replacement pitcher for $100!
No, I would not recommend this to a friend- Pros mentioned:Design
Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everybody that comes over wants to buy my refrigerator. I should get a discount had to print off info a few times.
I would recommend this to a friend Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a a very noisy fridge. I would not recommend it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Gina! You deserve to love your new refrigerator, and I want to help you do that. Some noise from the refrigerator is normal, but to set your mind completely at ease, I'd like to leave you a link (https://bit.ly/2xDuU8Z), to help you determine what types of sounds you're hearing, and what steps, if any, to take next, thanks! ^Mae
- Pros mentioned:Design
Great refrigerator overall
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The size is not as big as I expected given this is a counter-depth. Overall, it's nice and well-built. Design is sleek.
I would recommend this to a friendBrand response from Samsung
Posted .That's exactly what we love to hear, HK2018! Thanks for allowing us to be a part of your home! ^Mae
- Pros mentioned:Design
Love this fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this almost two months now and it has been awesome. It's great looking and super clean with the lack of goofy handles sticking out.
I would recommend this to a friend - Pros mentioned:No handles
Beautiful refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really like it. Have to get used to no handles (opens from bottom, but that gives it a sleek look!)
I would recommend this to a friend - Pros mentioned:No handles
Working great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far good, love the no handles sticking out and the new black stainless color. The inside water infuser and drink drawer are great.
I would recommend this to a friend Best refrigerator I have ever owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful. Perfect size. Fingerprint resistant. Well lit inside. Plenty of room. Nice dividers in freezer. I had to get used to opening the bins inside the refrigerator. My old refrigerator bins pulled out from the top edge and this one pulls from the bottom. After getting used to the difference, I like this one better. The slide out is smoother and does not bind.
I would recommend this to a friend- Pros mentioned:Middle drawer
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the separate drawer that can be used a few different ways: deli tray or to store bottled or canned drinks.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your feedback with us, Ginger. We love hearing from our satisfied customers. ^Lo
- Pros mentioned:Spacious
Jackie Tuscan fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, beautiful color and very spacious fpr everything to be organized.
I would recommend this to a friend Love my new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. The middle drawer is great with the temperature control, ice cold beverages are awesome. The crushed ice is great. The adjustable shelves are great. Pricey but worth it! Highly recommend.
I would recommend this to a friend- Pros mentioned:Spacious
Nice and looks great.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Looks nice and has a lot of room. The freezer could be a little bit bigger.
I would recommend this to a friend Bad compressor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this 3 months of use compressor went.New type of coolant nobody qualified to work on it.Samsung 4 days no appt they said trying to get somebody to fix it.Was happy how it worked .Should have better service.
No, I would not recommend this to a friend- Pros mentioned:Middle drawer
great refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the door ice and water dispenser is tall enough to fit my tumblers. I love the middle drawer.
I would recommend this to a friend - Pros mentioned:Middle drawer
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the flex drawer! Getting used to the arrangement of shelves
I would recommend this to a friend - Pros mentioned:Spacious
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love the sleek lines of the flat front surface. And the built-in diffusing, auto-filling water pitcher is nice touch!
I would recommend this to a friend - Pros mentioned:Spacious
Quiet and great layout.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to organize food. Runs quietly. Refrigerator takes up less space without handles.
I would recommend this to a friend - Cons mentioned:Ice maker
The absolute worst ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We've had this unit for 3 years. Like everyone else on the planet that bought this, the ice maker is an absolute travesty. It requires extreme measures to unblock it when it constantly freezes over, and repeated attempts to defrost and reset have failed. Will never buy a refrigerator from Samsung again. Beyond that, the unit has an attractive finish that constantly shows finger prints and water stains. 3 stars for the fridge. -1 stars for the ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung customer, I see you have Ice Maker problems with your Samsung Refrigerator and know how irritating that can be. I would like to provide some assistance to ensure that you are getting the best performance from your machine. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143543583. We thank you for being a part of our Samsung family. ^Brad
great size, new color matches cabinets perfectly
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great counter size r ed refrigerator option especially if you have dark cabinets.
I would recommend this to a friendNice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator. Just what I expected. I'm happy I purchased it. Best Buy was terrible with the delivery. I literally had to eat out for two weeks and throw away spoiled food after BestBuy canceled my delivery of the refrigerator THREE times! They tried to make it right with a slight refund but with my dietary restrictions their refund did nothing to compensate my losses.
I would recommend this to a friend
