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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 1,952 reviews
  • Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a a very noisy fridge. I would not recommend it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Gina! You deserve to love your new refrigerator, and I want to help you do that. Some noise from the refrigerator is normal, but to set your mind completely at ease, I'd like to leave you a link (https://bit.ly/2xDuU8Z), to help you determine what types of sounds you're hearing, and what steps, if any, to take next, thanks! ^Mae Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everybody that comes over wants to buy my refrigerator. I should get a discount had to print off info a few times.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new Samsung refridgerator in black stainless steel. Quiet , efficient and looks amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this almost two months now and it has been awesome. It's great looking and super clean with the lack of goofy handles sticking out.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size is not as big as I expected given this is a counter-depth. Overall, it's nice and well-built. Design is sleek.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      That's exactly what we love to hear, HK2018! Thanks for allowing us to be a part of your home! ^Mae Samsung

  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Working great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far good, love the no handles sticking out and the new black stainless color. The inside water infuser and drink drawer are great.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like it. Have to get used to no handles (opens from bottom, but that gives it a sleek look!)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Bad compressor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this 3 months of use compressor went.New type of coolant nobody qualified to work on it.Samsung 4 days no appt they said trying to get somebody to fix it.Was happy how it worked .Should have better service.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the separate drawer that can be used a few different ways: deli tray or to store bottled or canned drinks.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for sharing your feedback with us, Ginger. We love hearing from our satisfied customers. ^Lo Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Nice and looks great.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Looks nice and has a lot of room. The freezer could be a little bit bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the door ice and water dispenser is tall enough to fit my tumblers. I love the middle drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator I have ever owned.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Perfect size. Fingerprint resistant. Well lit inside. Plenty of room. Nice dividers in freezer. I had to get used to opening the bins inside the refrigerator. My old refrigerator bins pulled out from the top edge and this one pulls from the bottom. After getting used to the difference, I like this one better. The slide out is smoother and does not bind.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Jackie Tuscan fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, beautiful color and very spacious fpr everything to be organized.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love my new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. The middle drawer is great with the temperature control, ice cold beverages are awesome. The crushed ice is great. The adjustable shelves are great. Pricey but worth it! Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the sleek lines of the flat front surface. And the built-in diffusing, auto-filling water pitcher is nice touch!

    I would recommend this to a friend
  • Pros mentioned:
    Middle drawer

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the flex drawer! Getting used to the arrangement of shelves

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Quiet and great layout.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to organize food. Runs quietly. Refrigerator takes up less space without handles.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    The absolute worst ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had this unit for 3 years. Like everyone else on the planet that bought this, the ice maker is an absolute travesty. It requires extreme measures to unblock it when it constantly freezes over, and repeated attempts to defrost and reset have failed. Will never buy a refrigerator from Samsung again. Beyond that, the unit has an attractive finish that constantly shows finger prints and water stains. 3 stars for the fridge. -1 stars for the ice maker.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Samsung customer, I see you have Ice Maker problems with your Samsung Refrigerator and know how irritating that can be. I would like to provide some assistance to ensure that you are getting the best performance from your machine. Please reach out to us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143543583. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    great size, new color matches cabinets perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a great counter size r ed refrigerator option especially if you have dark cabinets.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quality and counter depth it is NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid more to have counter depth, but you can’t have cupboards or a wall next to it. Wish someone pointed that out to me. I had to leave a 5 inch space behind it so the doors would open. Dent in door on delivery day, so don’t think it will hold up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lisa, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone! ^SuSu Samsung