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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 1,952 reviews
  • Rated 2 out of 5 stars

    Quality and counter depth it is NOT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paid more to have counter depth, but you can’t have cupboards or a wall next to it. Wish someone pointed that out to me. I had to leave a 5 inch space behind it so the doors would open. Dent in door on delivery day, so don’t think it will hold up.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lisa, thank you for bringing this to our attention. Your opinion matters to us! Your feedback helps to improve the Samsung experience for everyone! ^SuSu Samsung

  • Rated 5 out of 5 stars

    Perfect purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase of this refrigerator. I like the sleek lines and that it doesn’t seem to be over bearing in the kitchen. The whole refrigerator meets my family’s needs. The freezer is perfect size. Easy to see the items without having to move other items. The drawer is perfect for drink storage. The refrigerator keeps my produce fresher longer.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    SLEEK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    only sticks out 2" past counter and no door handle helps increase space as well.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and modern to go with look of kitchen. Very spacious.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking fridge! Perfect for fridges installed next to a wall as doors do not have handles.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are pleased to hear that this refrigerator is perfect for your household. Thank you for the 5 Stars! ^Lo Samsung

  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it does not show fingerprints. very nice style with no handles

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Love the size and color. Very sleek and classy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrig but....

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator but..... Returned the first due to flaw/damage small area upper corner of door. 2nd frig has a very small flaw/indentation too. Not bad but I don't want a refrig that has a defect I didn't cause. Awaiting outcome. Smudges really show

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and easy to work. Lots of room for individual things.

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Cools well, looks nice but ice has issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not one for writing a lot of reviews but coming up on two years with this and for the last 6 months...just after warranty expired...the icing issue started. The same one that now is the subject of a class action lawsuit it seems. From what I have found, there is a fix for it but requires replacement of parts and added cost for those and installation as it appears to require a professional. Not things I wanted in an appliance that is less than two years old. Beyond that, all works as it should.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi FFTom! I'd like to provide this link (https://bit.ly/2QPxRxt) that has steps to take when the ice maker is not working properly. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all Best Buy sales staff were fantastic, and the refrigerator is not only good looking but functioning greatly. I bought washer and dryer at the same time with a refrigerator. These set was not for my satisfactory, and I visited to the store, the store manager and sale lady were very cordial and kind and made me very comfortable. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator looks great and I really like not having any handles on the doors or drawers.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      We are proud to hear that this refrigerator is a welcomed addition to your kitchen. Thank you for being the best part of Samsung. ^Lo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator I've owned in a long time. Looks good and I love the middle drawer - great for snacks!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Excellent for organizing.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space to properly organize food andcproduce.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator! Clean look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Tuscan Stainless Steel option of this refrigerator matched out decor perfectly. The clean look (no door handles) is great! The smaller size (22.6 cu ft) was the only size available in Tuscan though. However, the layout of the refrigerator, to include the flex drawer, makes space not a concern anymore. T

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for taking the time to highlight these awesome features! We are glad to hear that you're enjoying your refrigerator. ^Lo Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    great looking fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and modern, fits well in our new space and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Well designed!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new Samsung refrigerator! Great use of space...perfect counter depth design!

    I would recommend this to a friend
  • Cons mentioned:
    Warranty

    Rated 2 out of 5 stars

    Ice maker not that cold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice was not freezing well and freezer would coocasionally unthaw partially. Samsung sent tech after having to proof purchase. Bestbuy forgot to send in warranty info. Stove bought at same time was processed. Stove under warranty until 1/31/19, fridge only til 1/4/19. 2 months after repair another tech out and he does a diagnostic and finds multiple codes and finds 2 fans were never connected from factory. Ice maker is cold now but still not making ice well and freezing up. I would probably buy extended warranty.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, Russindy. We appreciate you taking the time out of your busy day to share this feedback with us. I've provided a link that that addresses what you've described is going on with your ice maker now and hope you find it helpful (https://bit.ly/2CsS0n4). ^Lo Samsung

  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this refrigerator. Bought one with no handles and saved space.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and looks great in kitchen. Looks great with the matching stove and dishwasher.

    I would recommend this to a friend
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