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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 1,952 reviews
  • Rated 3 out of 5 stars

    Good but not perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good look refrigerator with ice water, cubic ice and crash ice dispenser. I like the 2 separate drawers under French door that I can set up different temperature. What I don’t like about this refrigerator is the shelies can’t be adjust. And it might be the Korean size not good for American Dairy and groceries. I can not place lots of my stuff vertically, like milk, bottle coffee creamer, beers.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mamamoon,

      Thank you for reaching out to us and we are glad to know that you are using Samsung products. We apologize for any inconvenience if the refrigerator space doesn't meet your expectation. We understand that your fridge plays a critical role in your family's diet. The larger the family the larger space needed to store the entire family's food. Don't worry will surely notate your feedback about this matter for a better product in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      Tips for an organized refrigerator:
      https://www.samsung.com/us/support/answer/ANS00084845/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF23M8070SG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144652420

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 4 out of 5 stars

    Everything expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything expected I’ve only had this refrigerator a few weeks. And it’s everything I expected. Nice bright interior With Izzy to use controls.

    I would recommend this to a friend
  • Pros mentioned:
    No handles

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love no handles as it matches other brands of appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. The flex zone is perfect for storing your beverages. The interior water pitcher that you can infusion with flavor, is awesome. So easy to have lemon flavored water all day long. It alone makes the purchase of the fridge perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great fridge!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a beautiful refrigerator. I love the black stainless, and the No handles look. It is my first fridge with a dedicated deli drawer., and it’s so convenient. The crushed ice is a soft ice as found in fountain drinks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am more than satisfied with the quality and service of all the appliances purchased. The store personnel made a very professional and enjoyable shopping experience. All the way around completely more than satisfied and would recommend to anyone.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is beautiful. But it wouldn’t cool, so I had to return and get a new one. Best Buy is awesome and was very helpful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible service and still have not received it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the worst experiences in our life. I am regretting my decision of buying from best buy and would not recommend anyone else to buy. We received broken dishwasher and it took forever to get the refrigerator which was also defective. We are still waiting for the fridge to get delivered

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good size

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size for family of four. Drawers come in handy. Alerts you if you leave any door open. Good lighting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the price tag!!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not have picked a better appliance. Looks great, clean and reliable. 3 years later and no issues. They have done a great job compartmentalizing the zones to allow easy organization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator and beautiful too. Win, win.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. It is a very nice design. The snack draw has been a great feature for all of our items we use often. I also love the pitchers refill option. All around great product. Samsung was thinking about the family when they built this one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only had my refrigerator for 1 month. It is very compact and not oversized which I like. I also like the French doors and the extra drawer. So far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Like pitcher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like The little features like and we do you like the picture in refrigerator the movable shelves the freezer on the bottom of the settings that can be changed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice color

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice trim and color Space is an issue Finger marks can be all over the place Kinda expensive compared to other brand

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint resistant

    Rated 3 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Besides a couple small dents. Looks great. Its not finger resistant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice everything is running good. The color of the product looked more brown/ Tuscan on picture shown at store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love it.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've owned this for 2 years now. Zero complaints. The ice maker did freeze/back up once, i was able to free and melt the jam with a hair dryer. Outside is easy to clean. Love the inside storage. Overall, great refrigerator.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Water filler issue

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking refrigerator but automatic pitcher water filler stopped working after 2 years

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there DANN, I see that you are experiencing issues with your AutoFill water pitcher not working correctly in your Samsung Refrigerator and know that is upsetting. I want to provide you with some helpful information that will give you the best performance. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01201488/
      If you re still having issues, do not hesitate to reach out via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143676194. We thank you for being a part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just got this fridge delivered and i love it! True to the picture. One note, if you are putting it in a tight space account for the door opening. We do have an issue with that, but its not the fridge its the measurement we took.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    very surprised at the quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator is condensating inside so everything is full of water. the doors are not mounted correctly. one is lower than the other by half an inch

    No, I would not recommend this to a friend
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