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Customer Ratings & Reviews

Your price for this item is $3,149.99

Customer reviews

Rating 4.2 out of 5 stars with 1952 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Design

    Rating 3.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers frequently mention the spaciousness, middle drawer, counter depth, design, and no handles as positive aspects of the refrigerator. However, there are significant concerns with the ice maker, including frequent breakdowns and leaks. Some customers also express dissatisfaction with the fingerprint resistance and warranty of the product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,952 reviews
  • Rated 4 out of 5 stars

    Nice refrigerator with no door handles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator was exactly what I was looking for ( sleek-modern look with flat doors & no door handles..and the black stainless finish is awesome!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only does this fridge keep your food cold, this color is amazing! Stainless is ok but THIS is just gorgeous! The water pitcher that magically refills is a huge bonus and amazing party trick! Best fridge I have purchased in my life!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this to replace an old refrigerator that came with our vacation condo. It looks beautiful, runs quietly willing was important because we have a very open floor plan and has plenty of space. Easy operation and I love the location of the controls.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Interesting

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was a big headache the delivery was scheduled for July 7th we didn’t get it until the 15th

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Features on this Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is beautiful and has great features Like a separate drawer with custom temperature setting The black stainless finish is easy to clean and works great

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible service, once we got it back to house. We plugged it in 2 days later frig didn't work. Tried to call Samsung to get it fix, and so its been going on. They can't fix it, replace an other frig. And frig that's replace doesn't work either. Now its too late to return this firg first bought .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Takes some getting use to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker has very small capacity. Family of 4 runs out of ice daily. Disappointed door swing does not adjust so Cannot take advantage of flushing refrigerator doors evenly with countertops.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Humblepie,

      Thank you for sharing your feedback. Your satisfaction is our top priority, and we are glad you are using Samsung products. We apologize for the inconvenience of the refrigerator ice maker not making enough ice for the whole family. We understand it is important to have a working ice maker to prevent us from having to stock up on ice for parties and special occasions you host at home. We will surely notate this feedback for better products and services in the future.

      For future reference, I highly recommend visiting these links for basic troubleshooting steps:
      https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/

      The ice maker is not working:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
      https://www.samsung.com/us/support/answer/ANS00079481/

      If repair is needed, please take note of your warranty coverage:
      https://www.samsung.com/us/support/service/warranty/RF23M8070SG/AA

      If assistance is needed, please reach us with the following options to further assist you:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference Ticket number: 1144652246

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Gorgeous!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is freakin beautiful! Also its incredibly functional. I only wish it was 6 inches deeper. The ice maker on mine works fine and I dont see a ton of finger prints on the finish. Love it! 5 out of 5. Would reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek design and great features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Family of five with a smaller footprint kitchen, and this fridge is perfect for our needs. Slide out drink drawer for kids is convenient. Also has a self refilling water pitcher, which is awesome. Shallow/handleless design gives much needed extra room in kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for counter depth

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for a counter depth fridge. We wanted a larger one but didn’t fit. This one is very nice and love the water pitcher feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator 2.0

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently moved and had to purchase a new fridge. This was our second Samsung fridge and was definitely an upgrade. First, it has the extra drawer which keeps beverages extra cold or whatever you need. Next it has an awesome automatic refill water pitcher. I highly recommend it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I didn't give this 5 stars is because there is not enough shelving for tall items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So great we have now purchased a second!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best refrigerator ever! We had one in our condo and when we moved bought the same one again. My favorite part is the pull out water pitcher that refills itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sansung 22.6 cu ft 4 door flex Stainless Steel ref

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service by all customer support team from initial sales person to delivery men. Overall, a fair price for a product that was difficult to find due to appliance shortages.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Samsung does not know how to make refrigerators!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know where to begin. I bought this refrigerator along with a new washer and dryer of the same maker thinking it would be nice to have matching appliances. Let's start with the ice master; the only thing this is a master of is mastering wasting your time by constantly having to pull out your hairdryer weekly to dethaw the clump of ice and frost that builds-up on the bottom of the ice tray preventing new ice from being made. There is a class-action lawsuit against Samsung for this poor design. (That's how bad it is) Beyond the icemaker, the freezer drawer never gets cold enough to keep ice cream frozen. All of my frozen foods are unevenly thawed/frozen it's awful! I've tried putting everything on the coldest settings nothing has helped. Don't buy this terrible creation!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge! The auto refill auto pitcher is amazing. Water/ice/crushed ice feature is simple and all you need. Love how sleek this looks in my kitchen. Delivery service was amazing too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase 3 Samsung appliances in new Tuscan color.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We won't be installing these in a "too be remodeled kitchen" for some time but, the salesman was terrific to work with and helped us chose the perfect options. First time buyer of appliances at Best Buy. Jerry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great. Great lighting and organization and the black is still magnetic! Love the 48 oz filtered water container. No problems with ice maker, but I got the geek squad protection just in case after looking at all the reviews.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I'm happy to hear that the design and performance of this fridge are perfect for you and your household. Thank you for choosing Samsung. ^Lo Samsung

  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Nice but not good if you like ice cubes.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker does not make ice fast enough. A family of four can not fill four glasses of ice for dinner without running out. We have to buy bagged ice every weekend or we go without.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Decision Ever :-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best!!! We replaced our refrigerator it was the one that came with our house when we moved in. We waited to buy a new frig until the old one finally started braking down. Best decision ever :-)

    I would recommend this to a friend
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