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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 720 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 720 reviews
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have a new fridge. Last one lasted 15 years!! Extra drawer for the water bottles or other beverages is a great addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge and even though it’s smaller than the one we had to return, it is a great fridge. Enough space and keeps everything the right temp you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Samsung Counter Depth Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very ergonomic and sleek. Maximum space despite counter depth refrigerator. Geek squad installed it in minutes. Can not ask for a better fridge in that price range

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had no issues. Absolutely no issues. I completely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacemwnt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacement for Samsung refrigerator; doesn’t have little basket in freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Love the deli! I’ve cubes melt very fast tho and are smaller than our last Samsung. Those two things should not keep you from seriously checking it out.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Water issue

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water doesn’t come cold and was told we need to limit water use to get cold water. Doesn’t make sense . What to buy a refrigerator when asked to limit water intake

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We want you to utilize the water dispenser to its fullest. Let's get you assisted right away, FakharU.

      To help rectify the performance of the water dispenser, we suggest going through this guide for its diagnosis. Also, please fully watch the YouTube video for further details.

      Water from the dispenser is warm:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-from-the-dispenser-is-warm-or-tastes-bad

      Should you need further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146490586, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Perfect shiny and easy to manage great install!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I simply love my new fridge it looks gorgeous and keeps the items perfectly organized and cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our last Samsung lasted 11 years - way past the average. We went with another Samsung counter depth unit with four doors. Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality fridge. Have a little trouble fitting tall items in the main part, but otherwise a good unit.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Door doesn’t always close easily

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice but the doors don’t always close. It has an alarm to let you know when the doors are left open. For some reason the hinge seems to hang and you have to make an effort to close. It could be an easy adjustment but I don’t see it. Also Geek Squad would not install the ice maker house. It’s a brand new house so everything is up to code

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Noisy but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent buying experience. This model is a little loud, but meets all are expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator install

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome team to do the work will definitely recommend again to family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Package Deal Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has all the features we needed, different settings to choose, and works great. Got the package deal with other appliances and saved an extra 10%.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Looks very nice and meets every expectation we wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Van Rooy Family

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator storage is much larger and much remote accessible with this type of unit

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect counter depth appliance. Like Flex Zone technology and a small compartment for dairy and other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found this in the scratch and dent section. It had all the features she was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im in love with this fridge. It's like an open floor plan but for your food!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and has good compartments. Easy to store odd shaped bottles and containers. Overall very satisfied with this purchase.

    I would recommend this to a friend