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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 720 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 720 reviews
  • Rated 5 out of 5 stars

    If looks were everything

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this frig! It is easy to find items in it and looks so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful,excellent I love it Best Buy carries the best appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking, doors and drawers close quietly, water filter dispenser and ice are great! Fridge internal design allow fridge to look much more organized.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything is great it's solidly built and keeps temperature well. Only thing I don't love is the design of the freezer drawers, it seems a little cheap to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and help full. this is enough am do not have a lot of words

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the unit works well. It seem to have n efficient use of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrig

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Look and work great, great quality would recommoned for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect compact fridge to fit a tight space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Coming from a side by side, this fits our space perfectly. Love the adjustable shelves and drawers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love Samsung products. The Employees were very friendly and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great design. Easy to keep everything organized with compartments.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replacement frige

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far, i'm happy with my refrigerator. I purchased my refrigerator after my Samsung frig ice maker went out after 2 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit Perfect color Easy to unwrap User friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking appliance set to complete our new home. I'd recommend Samsung to anyone looking for quality appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tenant loves it..had tonreplace old one and it works so nicely..looks great and very easy to use..delivery was good too..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Samsung refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the 4 doors on the Samsung refrigerator. It has a a lot of freezer space and the compartments make it easy to find items. The motor is very quiet.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      I definitely agree, Katie! This 4 door refrigerator is really awesome. ^Jecca Samsung

  • Rated 4 out of 5 stars

    Fits nicely into cabinet space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge ticks all the boxes. Always has ice in box and love the middle treats drawer !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, looks great with the rest of the appliances

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice , the delivery scratches a little on our new house wall , we need fix later on .

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Wkb0371! I'm glad you like the looks and style of your refrigerator. Thank you for being the best part of Samsung. ^Shifa Samsung

  • Rated 5 out of 5 stars

    I love my fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grear value a d so beautiful in our kitchen! Its efficient and stylish and the top and bottom is exactly what I was looking for when purchasing a new fridge

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker seems too small. Not having any luck opening it. There is no light in the slot where water/ice cubes/crushed ice is obtained. Limited space on doors if you have quite a few taller containers. Far too soon to review the quality.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi SamsungUser,

      Thank you for reaching out to us, and we are glad to know that you are using Samsung Refrigerator. Here at Samsung, we always try our best to make our products convenient for our customers and provide the best possible customer experience. To help you with your ice concerns let me share the product specification and the product manual.

      Specification sheet
      https://image-us.samsung.com/SamsungUS/home/home-appliances/refrigerators/4-door-french-door/pdp/rf24r7201sr-aa/new_spec_sheet_062519/newly_uploaded_specsheet_062519/RF24R7201SR.pdf

      Product Manual
      https://downloadcenter.samsung.com/content/UM/202106/20210623134419044/FDR_AW4-CD_FL_DA68-03832A-05_EN_MES_CFR.pdf

      You may also use this link for the Ice maker issue
      Ice maker not working
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      For other concerns Please feel free to reach out to us with any further questions regarding your Samsung products.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Reference number:1144810248

      Thank you for choosing Samsung. Have a great day.

      ^^Ross Samsung