Customer Ratings & Reviews
- Model:
- RF24R7201DT/AA
- SKU:
- 6323236
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.
This summary was generated by AI based on customer reviews.
refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great purchase and is a good refrigerator. The delivery was great and easy to work with.
I would recommend this to a friendSome design flaws
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this fridge is fine. When it comes time to replace the filter, you have to shut off water supply line (back of refrigerator). What a terrible design feature! Many owners wouldn't be able to even access this on their own.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi MMGG,
We appreciate your review of your overall experience with the water filter of your Samsung refrigerator, and we'll be glad to provide you with a link to guide you on how to properly replace the water filter.
Replace the water filter in your Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00060149/
To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1144993546) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
Love this Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I upgraded my old appliances and bought this fridge and I absolutely love it. It makes my kitchen look great. Had smart technology features as well.
I would recommend this to a friendBrand response from Samsung
Posted .We really appreciate you choosing Samsung, Bmoe! We're glad you're happy with it. ^Jecca
my feelings
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.right size easy to locate items plenty of space easy to operate
I would recommend this to a friendRefrigerator bought Aug 2023
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tremendously satisfied with my Samsung refrigerator
I would recommend this to a friend- Cons mentioned:Ice maker
Fair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were stuck and had to get a new refrig. I wish we had a better choice. This is a step back from our Samsung. The ice make r is very loud and slow. The freezer pull out shelf has already been repaired once. It broke again. Hold out for a better product
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Bob420! We definitely thank you for letting us know about your experience with this refrigerator. Samsung appreciates your feedback. ^Jecca
Goid
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just installed not used to it yet The space on inside doors is small
I would recommend this to a friendThanks Best Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I've only had this 1 month so I can't really comment. But I will say dealing with Best Buy is amazing.
I would recommend this to a friend- Cons mentioned:Ice maker
Terrible ice maker
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is such an integral part of the refrigerator. This fridge makes them cloudy and in broken pieces. I have to acknowledge quick service from Samsung, but I guess its a design flaw. Its a sorry mess.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, I can see that this is very important to you. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process. I am including a link to a troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3lCiR5i). If you still need further assistance, please feel free to contact our support team directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143787764) and it will help our team pull up your information. We thank you for being a Samsung customer. ^Lena
Works great so far
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only have had the fridge for a week, so far works great... we had the same one in our old house and liked it enough to buy it again.
I would recommend this to a friendKathyM
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice. Am very plleased with it. It is exactly what i wanted!
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this refrigerator. Not to deep and the extra drawer helps to organize contents nicely.
I would recommend this to a friendSamsung does it again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the convenance of the 3 drawer. Keeps drinks cool and easy access. Also love the fact that you can adjust the size for bigger items
I would recommend this to a friend- Pros mentioned:Flexzone drawer
Samsung 22.6 cu ft 4 Door French Door Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. The Black Stainless looks amazing and does not show fingerprints. The storage space is great and the FlexZone drawer works well for storing all of my deli items. Freezer space is good. I have not had any issues with the ice maker.
I would recommend this to a friend Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how it fits with cabinets. Perfect for 2 people
I would recommend this to a friendRefrigerator review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and amazing! Black stainless steel! Gorgeous!
I would recommend this to a friendLove this refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design -takes up less space but has efficient capacity!
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value based on sales price vs other brands. Feature for feature you won't find much else at this price point
I would recommend this to a friendRefrig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent 4 door flexible item refrigerator dream buy item for any one to buy
I would recommend this to a friendGreat fridge!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! We love the extra pull out for beverages!
I would recommend this to a friend