Customer Ratings & Reviews
- Model:
- RF24R7201DT/AA
- SKU:
- 6323236
Rating by feature
- Storage Capacity
Rating 4.3 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.
This summary was generated by AI based on customer reviews.
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this refrigerator. Best Buy personnel were wonderful and I couldn't be more pleased with my purchase.
I would recommend this to a friendGreat Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was a great buy for the money, lots of features and the double bottom freezer drawer makes sorting food easier
I would recommend this to a friendfridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far we love our fridge, the doors are a little sensitive and don't shut all the way. But besides that its great!
I would recommend this to a friendBest buy @ best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied experience with my recent purchases. Got the best deal and merchandise were delivered immediately.
I would recommend this to a friendchilly
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a long time to get a refrigerator that was appropriate for the opening.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is nice. I would recommend this product.
I would recommend this to a friendNo Dispenser Light?
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It claims to have an LED dispenser light but no light when filling with water making night time filling of water or ice impossible... We thought the fridge was bad as the seal leaked on the ice maker and had it replaced thinking this would fix both the light and leaking issue. Just got the new fridge, still no light dispenser even though it claims in description it has one... Very disappointing...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
To better assist you with this concern, please contact our Best Buy customer service department at (888) 237-8289. Call 24 hours a day. They can either answer your question or transfer you to your local store to answer your specific inquiry.
Have a great day!
^Chrystel
Samsung Refrigerator - French Door
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the french door feature on the Samsung. Let's me get quickly to what I need without having to fully open the whole refrigerator!
I would recommend this to a friendLooks good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, it’s okay and functional. Space wise, it’s not all that.
No, I would not recommend this to a friendExcellent French Door Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. I love having multiple areas to keep items cool.
I would recommend this to a friendRefregerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase price was good. But compare to other stores. Best buy provided less deals even I bought 3 big appliances
I would recommend this to a friendSatisfied
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good layout, lots of space for counter depth fridge. no issues so far. Would recommend.
I would recommend this to a friendSamsung Smart refrigerator—fantastic buy!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another hit out of the park for Samsung—an attractive and great quality 4-door refrigerator and freezer.
I would recommend this to a friendNew Kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. I renovated the kitchen in my childhood home and it looks great!
I would recommend this to a friend- Cons mentioned:Ice maker
zero start if I couls
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this refrigerator in April 2023, have already and to have service out for the ice maker. This is the worst refrigerator we have ever had. I understand that there is a lawsuit again Samsung for the ice maker issues.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand it can be frustrating to have your expectations for your fridge fall short, BenjaminH. We want to inquire about what is happening with your fridge's ice maker so we can provide the necessary support.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147650719, to help our team pull up your information when you message us.
Have a great day.
-John
Samsung with right features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is not overloaded with all the unnecessary features we barely used. It looks great.
I would recommend this to a friendQuestionable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The tray in the bottom does not work properly, I always have to adjust it to close. The men that delivery it said it needs to have some weight in it, it still does work properly when I put food compare to the ones in the stores.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Peaches,
Thank you for reaching us and we apologize for any inconvenience you experience regarding your refrigerator bottom trays.
To assist you on this here's a link regarding your product features.
https://downloadcenter.samsung.com/content/UM/202106/20210623104131814/FDR_AW4-CD-FL-HUB_DA68-03894B-02_EN_MES_CFR.pdf
You can turn to pages 16 to 17 for the feature of your refrigerator including bottom trays.
You can also check this link on how to properly adjust and remove bottom trays.
https://www.samsungsimulator.com/
Should you feel the need to contact us again you may reach us via the following option.
Reference number: 1144186237
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung,
^Ross
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve only had this fridge for a couple of weeks, but I am very pleased with it. I like the deli drawer and the French door opening.
I would recommend this to a friendBrand response from Samsung
Posted .Thank you for sharing your experience with us. We are proud to have you as a satisfied member of our family! ^Lo
The Samsung products are awasome. I didn't regret!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliances I bought are really good. I like the easy way to operate them. Samsung products are awesome. Really recommended!
I would recommend this to a friendAs described
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far works great and no issues, perfect finish and counter depth makes for a perfect fit
I would recommend this to a friend