Customer Ratings & Reviews
- Model:
- RF24R7201DT/AA
- |
- SKU:
- 6323236
Customer reviews
Rating 4.3 out of 5 stars with 720 reviews
(720 customer reviews)Rating by feature
- Storage Capacity4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the spaciousness, FlexZone drawer, and counter depth of the refrigerator as positive aspects. They appreciate the design, color, and fingerprint-resistant exterior. However, there are widespread complaints about the ice maker's functionality and longevity, with customers reporting frequent breakdowns and slow ice production. Some customers also mention issues with the warranty and noise.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Thumbs up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm very happy with this refrigerator. The refrigerator is extremely quiet and works great. We upgraded from a 27" wide side-by-side that was 4" deeper than this counter-depth model, and we now have far more usable space. Being able to stack an extra jar or bottle behind the front items isn't as useful as it might seem, and the extra floor space in front of the refrigerator makes our small kitchen feel bigger and less cramped.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Flexzone drawer, Spacious
Rated 5 out of 5 stars
Great Refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second Samsung and this one is better than the earlier model. It is quiet and I love the flex drawer.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
New home, new fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, works great, fingerprint resistant. Counter depth is perfect fit.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent purchase absolutely love this fridge it’s looks great with my blue gray cabinets and also is easy to clean
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Counter depth, Space
Rated 5 out of 5 stars
Very Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautifull and counter depth! Hard to find. Nice space inside
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Best refrigerator I ever had!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new Samsung refrigerator! Great color, fingerprint resistant and it looks awesome in my kitchen.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Samsung is proud to be a great addition to your kitchen, Dorothy. Thank you for the 5 Stars! ^Lo
- Pros mentioned:Flexzone drawer
Rated 5 out of 5 stars
Samsung has a Winner here!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent replacement for my LG! The middle drawer is a game changer and the app connectivity and notifications really allow you to protect your food investment. After two failures of my LG while on vacay and losing $1000’s in Waygu twice, this was a mandatory upgrade !
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 4 out of 5 stars
Not quite what I expected...
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall the fridge is fine, it keeps a good / consistent temp, is easy to use, clean. The major annoyance is the very loud ice make, which CLUNK ice into the bin all during the day and night. Also the ice dispenser is slow and hard to use, sometimes just grinding rather than dispensing ice.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
No, I would not recommend this to a friend - Pros mentioned:Design
Rated 4 out of 5 stars
Great Value
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge at a great price. Bought it because we lived the design and it works as it should. Probably the best bang for the buck we got
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Pros mentioned:Counter depth, Space
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Counter depth fridge fits great, looks great and has more than enough room for a family of 4.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hey TK420! Thank you for sharing your thoughts on this refrigerator. ^Jecca
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Classy. Great look for the kitchen. Decent price. Very spacious
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Pretty Fridge, Poor Ice Machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking refrigerator. The freezer at the bottom provides more room to fit larger items in your fridge (eg thanksgiving turkey). My only complaint about this fridge is the ice machine holds very little ice. If you have a family event, don’t expect much ice from this thing. Make sure you buy ice ahead of time.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Storm910, I appreciate your honest feedback on your new Samsung Refrigerator. I am so glad you are loving the space of the unit. As always, thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Flexzone drawer
Rated 4 out of 5 stars
Great find!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, great fridge. Love the flex drawer and the temperature control. It is definitely not fingerprint proof. Regardless, i love walking into my kitchen every morning to see it!
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Flexi and stylish design
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works good. However I the freezer section does not open fully restricting the full capacity of freezer section. The flexi section is good and can be converted to refrigerator or freezer based on your needs.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Flexzone drawer
Rated 5 out of 5 stars
Counter-depth Success
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a counterdepth refrigerator that didn’t hog kitchen floor space. This refrigerator gave us superior interior storage without a bulging footprint. Well lit! Plenty of ice production for our needs. Flexable mid drawer is convenient.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 3 out of 5 stars
Serves its general purpose
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is really noisy (it made me consider returning it!) switching from water to ice using the dispenser isn't smooth (you have to touch it twice) and there's no light in the dispenser. The upper tray in the freezer doesn't slide all the way back so you'll have to bend down and look under it to see what's in the freezer bins. Glad I didn't pay full price!
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
Thank you for choosing Samsung for your refrigerator needs. We're saddened that you no longer have the product and would love to work with you in the future.
Please visit www.samsung.com or one of our partners to explore products that better fit your needs.
Have a great day!
^Chrystel
- Cons mentioned:Missing parts
Rated 4 out of 5 stars
Samsung refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator but when it was delivered, it was missing the basket tray on the inside, and I still haven’t received one in the mail or anything
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend Rated 4 out of 5 stars
Just arrived
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I just received the refrigerator today so I cannot comment of long term use. However, I do like the size and sliders on the bottom that make it easier to move. The exterior is sleek and Interior has many shelves and love the handles . Looking forward to using it!
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
great refrigerator for counter depth
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great counter depth refrigerator with plenty of storage room. We like the FlexZone™ Drawer, which you can change the temperature of the drawer depending on the food you would like store there. The refrigerator is very quiet that you would not notice it exists. It worth the price. However, we only have it for about a week, we do not know how long it will keep our expectation.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .I love the FlexZone drawer too! Thanks so much for sharing, refrigeratorbuyer! ^Jecca
- Cons mentioned:Ice maker
Rated 4 out of 5 stars
It is nice, but the space on the doors is limited
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While this fridge is slightly larger than my last one, it actually feels slightly smaller in part because the ice maker takes up so much space on the door and therefore the fridge. I'll get used to it, but it came as a surprise. Otherwise, I am perfectly happy with it.
This review is from Samsung - 22.6 cu. ft. 4-Door French Door Counter Depth Smart Refrigerator with FlexZone Drawer - Stainless Steel
I would recommend this to a friend
















