Customer Ratings & Reviews

We love this refrigerator. Very quiet. Good ice maker. Definitely get the model with handles. The flex zone drawer is our favorite feature. Get the protection plan because refrigerators can easily have major problems as we found out with our last Samsung. Best Buy did right by us with a no hassle exchange.

Great space and well divided. Seems bigger than our previous unit even though listed as the same size. Delivery team was excellent. This is the first time I purchased a refrigerator strictly online (sight unseen) but the description and pictures on the Best Buy site were enough. It was delivered in 2 days whereas other stores had at least a 2 week wait!

I've only owned this refrigerator for a month now, but it has certainly lived up to my expectations. Plenty of room for a household of two and the FlexZone drawer has been great to hold beverages or quick snacks. No complaints as of yet. Hope I don't find one.

Been a Samsung user for years. Move last July purchased Samsung fridge (2015 model report was bad and having issues ice maker and fridge not cooling properly) replaced fridge with new Samsung and washer and dryer too.

Really impressed early. LOVE the multiple zones. Plenty of space and like that it's counter depth. Ice maker is LOUD when ice is pushed into the bin. Overall quality seems great as well. Very happy with the purchase.

Love this fridge! Works well for me, and not noisey. The amount of space works for me and I like that the shelves can be raised or slide back to make space for taller items. I also love the second drawer to use for different things and the ability to change the temperature. I was also able to price match it for $800 less.

This is a wonderful refrigerator for my needs. It fit perfectly in the space I have available. I love the flex zone drawer for soft drinks, butter and cheese. The counter depth is a big plus for the space. It is also a very attractive style and fingerprint resistance is a welcome feature.

Good refrigerator/freezer. Love the FlexZone drawer. The ice and water in the door works a little slowly but otherwise it’s a good fit for our neeeeds.

What a great purchase! With the beverage drawer for easy access for the kids to grab juice boxes, pouches, etc, we feel in love with this refrigerator.

This Samsung refrigerator looks great and is very spacious

Very spacious however when you used the crushed ice it will leak from the ice dispenser

Good solid Fridge. No issues. Performs like it should. This counter depth is great for up to 3 people but it’s a trade off for a great kitchen fit. It works great.

I had high hopes for this thing, but it's turning out to be just O.K. Problems: ice maker is crazy and spits ice out in all directions. water dispenser is not cold. door shelves are not well though out so several hold nothing more than cans of V8. Fridge is noisy and always seems to be "going".

The fridge is great and I love the versatility of the middle drawer, however, I feel like overall the fridge isn't as "deep" as others, so trying to maneuver everything in to fit becomes a challenge at times. The space on the doors is almost useless unfortunately. Other than the "milk jug" shelf, the rest are either too narrow to hold items like condiments (dressings, ketchup, sauces) or the clearance is too short, so those items end up taking up valuable regular fridge space =( As for the water/ice and overall cooling/freezing features, those are all GREAT! just wish there was more space is all

This is a great product. I can’t believe how quiet it is. I love the middle drawer. It’s so handy for beverages. No more “moving stuff around” to get at them.

A very good unit. Plenty of space and storage that you can find everything due to excellent lighting. Keeps the freezer cold and the rest at at proper temperature. The crisper section make working daily supplies both handy and easy to get.

Great simple fridge. Good space for me and my husband. I would not recommend it for a family with kids. There is not going to be enough room. We have no issues with it. The water and ice dispenser works and responds well. The pull out drawer has adjustable dividers to accommodate your needs.

From the black stainless steel to the flex drawer, I think this refrigerator is amazing. It has plenty of room in the doors and in the main upper area. Plus having the drawer makes it easier to keep organized. The freezer on the bottom is large and has a drawer in it as well to alleviate some of the bending.

Love almost everything about this fridge! It's got great storage options and allows us to neatly have a place for everything. We use the middle door to store our drinks and keeps the rest of the fridge from being too cluttered. The only thing I don't love is the ice/water dispenser. Switching between ice and water (at least on our fridge) is a bit of a hit or miss or you have to repeatedly click the button a few times for it to switch. Also, the ice is on the smaller side so by the time you fill your cup with water, a good portion has already melted.

Spacious in a compact design. We love the FlexZone drawer! I put snacks in there and it’s all visible so the refrigerator door doesn’t stay open while we find the snack we want.