Customer Ratings & Reviews

Love this fridge!!! I waited a few months to have it delivered but absolutely worth the wait. The sleek design is great. I thought it would be weird without the handles on the front but actually I don't know how I could ever go back to handles not tucked in. It has the same storage space inside as my old one that was not counter depth. I would absolutely recommend it.

Like this except for 2 little things. No light on the water dispenser and the drawers in the refrigerator aren't smooth on opening/closing.

Tons of space and works amazing. Love the counter depth and the ice and water dispenser are great.

I needed a counter depth refrigerator for my space, so this fits and looks great. The fingerprint resistant steel is great! I like the idea of handle-less doors, but it's weird on the freezer side. The space inside is pretty well utilized (better in the fridge than the freezer).

Works great sleek modern look, lots of storage space

I am amazed at this, it is completely enclosed, no exposed refrigerant lines and it is sound-proofed. The digital touch screen controls inside are great. It also links to the Smart Things app and tells you things like the temps, door open and if the water filter needs to be changed. This was a great buy and I couldn't be happier having this new unit.

Perfect fit compared to the old one I had. Easy self-installation and adjustments. Great brand and value.

The first one they sent me died over night. Samsung told me I had to wait 10 days before they could send out a repair person. When I said that was too long, they told me they would not reimburse me for all the food that I lost. That was after spending hours chatting bc it was a Sunday. Called Best Buy, they said they would have one out in a few days, great. NOT, 15 days later, and countless calls to corporate, I had my new fridge. Mario the manager told me, when I first came to the store, "what do you except, you would get the same issues at Lowe's or HD". I will never buy another Samsung product again, or shop at Best Buy. The only reason I replaced the broken one with a Samsung, was because I was told I could get it in a few days. Just bought a new TV, would have gotten a Samsung, but no, they will never get my business again. Always have had a Samsung phone, but now I am a convert. I will only buy Apple. That is how poorly I was treated. As for the fridge, the ice bucket is in the door, therefore extremely small. The external water dispenser does not have a light. It does tend to make noises, not talking about the ice maker. And now every time I hear a noise, I think it is going to die again. Do yourself a favor, stay away.

Our garage refrigerator gave in after 15 years of service, we needed a replacement quickly and at a reasonable price. Finding a reasonably priced counter depth refrigerator is not that easy, not much variety to choose from. This purchase was bit of a leap of faith. However, we are pleasantly surprised, it is really well built, very quiet, spacious and good value for money.

It is funny but not having handles on the doors is a really nice thing. This fits well in the spot and has better clearance that my old fridge. The Fridge side is very nice and the freeze has a good design except you loose the bottom shelf on the door. The only odd part of the design is the drip tray for the water, it should have been deeper. If you need a narrow fridge, this will not disappoint.

Much more spacious than I thought it’d be. Also, very elegant looking. Everything is working perfectly as it should.

Great product! Works just as intended and has ample amount of space. Plus the water and ice maker are great.

Unit is well built and of high quality. Happy with performance so far. We would have liked to have a third drawer and more ice capacity but we knew those things when we bought it. I looked to see if one could order a third drawer and I could not find such an item. We downsized from a larger 27 cubic foot model so some inconvenience was expected.

We have had a minor issue of the touch interface switching between water and ice, but other than that the refrigerator works great and is plenty spacious for a family of 4.

Sleek and modern design, well lighted, lots of storage in the doors.

I’ve only had the Samsung fridge about 2 weeks, delivery, setup and take away was very professional. The fridge came up to temperature within a couple hours of plug in. The booklet said it could take up to 24. It’s done well ever since

First off, I am not a fan of big bulky refrigerators sticking out in the kitchen. So, I am a believer in counter depth... Then, Samsung comes with an original idea to eliminate the handles sticking out even further! This really streamlines the look of your kitchen not to mention make it easier to get through the door without removing stuff! Bravo!

This is a good deal for counter depth refrigerator. Really enjoy it. Lots of room. One downside is the water spout is offset to far away from the back, need to use large cup otherwise water splashes out. Other than that’s its good

Love this extremely quiet and sleek looking refrigerator. Holds temperature really well in both sections. We really the "no smudge marks" panels for easy maintenance. Bought it based on research and Best Buy advice on various options. Store was extremely customer friendly and delivery and installation was pretty seamless.

Great counter depth refrigerator with smooth no handle design. Check the dimensions, as it is smaller capacity than most refrigerators. Judge whether you are willing to forego space to have counter depth.