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Customer Ratings & Reviews

Your price for this item is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 986 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 986 reviews
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really quiet. Everything I put in it is accessible. The only setback may be the ice maker occasionally jams and I have to shake the container a little bit. Overall a pretty decent unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful Refrigerator - dented when delivered

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is really pretty. I love the sleek look. The refrigerator was dented when delivered. After numerous lengthy wait times to get through to a customer representative, another refrigerator was delivered with even more damage. Having been in the appliance repair business, I know first hand that the manufacturer does not package the appliances sufficiently to avoid damage so I opted to keep the 1st refrigerator to avoid having to take more time off from work or wasting a saturday. A little magnet will cover the damage. Best Buy compensated me with a gift card and I am satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the counter depth option, it fits our space perfectly. The only issue is that it is missing one of the bins in the freezer, i have called Samsung three times and they've sent me three different bins but none of them fit. They can't seem to figure it out. I pretty much give up at this point and will just use it without the bin.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall a good fridge. Fit perfectly into the kitchen. The ice maker is amazing and we really enjoyed the water dispenser. It has a smart feature which lets you know if the fridge has been left opened. Good enough storage space for a household of two. If you need more space, a larger one is definitely recommended

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome Fridge!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this refrigerator for a few weeks now and it looks and works great. Plenty of space inside and on the door. The ice maker is a little slower nut the ice cubes it makes are larger in size so they last longer. I am really pleased with this purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Amazingly large amount of storage!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This rocks. So much more storage than our old fridge., lots of shelves and compartments. Very efficient use of space. Filtered water works great. Door handles are cool, just indentations into the sides of the doors, awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent sized fridge, fit perfectly into my space. So far I haven’t had any issues and it has kept all foods at expected temperatures. The only thing I dislike as of now is the label inside of the fridge that you cannot take off

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Downsizing without Distress

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new Samsung refrigerator is beautiful, quiet and efficient in its design and space. Perfect for my needs!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator! Clean sleek design and perfect for our space. I love the look without the bulky door handles that stick out. I also love the ice maker in the door. The fridge and freezer has plenty of room inside. I would definitely recommend this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great quality & style for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality refrigerator for the price. Plenty of room for a counter depth refrigerator. Looks are very modern and stylish. So far works wonderful. I like the added feature of the door chiming at you if you forget to shut it or leave it open too long.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Good fridge but lacks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker frequency rate is not adjustable. Once the bucket is empty, you have to wait 24 hours before it is full again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a lot of choices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than our broken one. It's a little crowded compared to our GE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's spacious and I love that it doesn't have handles

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful, and love the inside!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous on the outside and inside. I love the way the inside looks and the design is perfect to make room for anything and everything. The only thing that is a little odd is the fact that there is no handle...and it's awkward to open the right-side door with your right hand.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality! We needed a particular size for the space it was going into. This fits perfectly. It's sleek and streamlined. The only minus is the ice maker is a little noisy and it spooks my Doberman! LOL! The fridge was delivered with a cracked shelf and Samsung sent one out right away. Great service!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    High price but great Fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its compact and fits the counter depth nicely. Too new to have any performance issues. No issues so far. Great look and feel. Price wise you end up paying a lot for a compact fridge. Not suitable for large families. Perfect for single and couples.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    great size

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for a new home, haven't had any issues with it, water comes out chilled and has great taste, space inside and at the doors is enough for a household of 4. The app is a good add to control temperature and reminds me to get new filter.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love the look and space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look and the space of this refrigerator. My only complaint is the ice maker. It is very small and I still have to use ice trays to keep up with the ice demand. Of course living in AZ during COVID summer, I am sure we use more than normal.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing issue, Ice maker

    Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing. Items on bottom shelf of frig freeze. Ice maker is very disappointing. Makes 8 small cubes (about enough for one glass) every 90 mins. Family of three constantly running out of ice. Sometimes it makes cubed ice, sometimes it is crushed. If you try to get crushed ice, it clogs up the ice shut and causes a backup.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jumbo,

      Thank you for your review, without it, we wouldn't know how to help you with what you are experiencing.

      I have shared Samsung links and videos below that will help with what you are experiencing with the fridge and the ice maker.

      Items freezing in the fridge compartment:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Understanding ice clumps and other Samsung refrigerator ice maker issues | Samsung US:
      https://www.youtube.com/watch?v=WHPiuBBUC2E

      What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US:
      https://www.youtube.com/watch?v=heJu7r3JqNc

      Should you need more assistance than the links given, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145110105 to help our team pull up your information.

      Leo Samsung

  • Rated 4 out of 5 stars

    After one month of service this refrgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is cooling at the recommended temperature of 37 degrees. At 37 degrees anything aroundthe sides freezes,items such as tea, lemonade, buttermilk, lettuce and onions. This is not desirable, and not sure what we should do about this issue.

    No, I would not recommend this to a friend