Customer Ratings & Reviews
- Model:
- RS22T5201SR
- |
- SKU:
- 6397585
Customer reviews
Rating 4.4 out of 5 stars with 986 reviews
(986 customer reviews)Rating by feature
- Storage Capacity4.5
Rating 4.5 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Design4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great experience
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great one with bigger space. Also great comments on the service of Best Buy. Smooth and professional for the exchange!
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Get counter depth
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge. Counter depth is where it’s at! Love it.
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Perfect!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about this refrigerator. Counter depth was just what I needed for a small kitchen. It’s great that the ice machine is in the door, gives extra shelf room.
I would recommend this to a friend Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refirgerator nice recently buy and technology and manufacturer quality is great it diesnt sound and energy bill decreased
I would recommend this to a friend- Pros mentioned:Space
Rated 4 out of 5 stars
Great refrigerator for it's price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Even though this refrigerator is a counter top depth, it is still a bit deeper than what we expected. The handle-less design saves the kitchen some space.
I would recommend this to a friend Rated 4 out of 5 stars
No cold water???
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There are a lot of pros to this fridge so it’s a shame that the water isn’t cold and there is no light at the dispenser. Very spacious fridge and freezer, nice lighting. I guess I have 3 major complaints. 1. Water is not cold. 2. No light at the dispenser. 3. Ice storage is limited, initially is was a huge problem, to the point I almost returned it but once it finally filled up ice hasn’t been a huge issue. Might be for someone that uses alot of ice.
I would recommend this to a friend- Cons mentioned:Adjustable shelves, Ice maker
Rated 3 out of 5 stars
Iceless
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like the refrigerator but it does not make enough ice fast enough. Going to call tech. Also cannot adjust shelves.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
Thank you for reaching out. We appreciate you letting us know that you like your Samsung refrigerator; however, does not make enough ice fast enough and cannot adjust the shelves. We apologize for the inconvenience this has caused you. It's not the experience we want you to have with one of our products, and we'll be glad to look for other options for you.
Attached is a link to the troubleshooting steps to try when your Samsung refrigerator has an ice maker issue.
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
The video link below contains information about maintaining the ice maker in your refrigerator for reference.
https://www.youtube.com/watch?v=EsbHtpc1ak4
I've also included a link to our warranty page to learn more about the product's warranty coverage.
https://www.samsung.com/us/support/service/warranty/RS22T5201SR/AA
Do not hesitate to reach out via our Support Channels below to speak with a live representative for other concerns.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Thank you, and stay safe!
Your Reference Ticket Number: 1144569473
-Angelica
- Pros mentioned:Counter depth
Rated 5 out of 5 stars
Samsung Counter Depth Side by Sife
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. It fits a lot of items and works very well. I highly recommend. The counter depth is key.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 4 out of 5 stars
Samsung gets it right
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, clean design and roomy inside. A big upgrade from my previous refrigerator. I really like that the handles are tucked in the side and not sticking out. It makes it much easier to clean.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Looks good. Works well.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In my opinion it’s the best looking of refrigerators designs I ran across. I’ve been using it it for about a month and it’s working well and was easy to set up. We are fond of our frig.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Elegant
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern, elegant looking. We have used it only for only 2 weeks, but so far works well. It produced ice cubes very fast.
I would recommend this to a friend Rated 4 out of 5 stars
Good refrigerator option
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Felt like a good refrigerator option with good capacity and nice design. So far so good.
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
LOVE it!!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, sleek and very energy efficient. This refrigerator is outstanding!!!! We were very limited in choice because of the space we had for a refrigerator and this one is counter depth, but plenty of space for everything. Love it!!!
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Excellent very high quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent product,mi wife and me both are very happy with this purchase, it has high capacity into the freezer and inside of fridge,very quiet,I recommend this product.
I would recommend this to a friend Rated 4 out of 5 stars
sleek fridge!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we love how sleek this fridge is without handles. We bought it for the exterior appearance and the price. I have been a bit disappointed in the temperature control. I have had things freeze in the fridge when the internal thermometer said it was at 40 degrees. My secondary thermometer said it was actually 28. I plan to call warranty support. It is lacking a bit in interior organization. They went budget style on this fridge and didn't put in any extra storage drawers or bins. we bought some bins from IKEA and the container store though and they've worked great.
I would recommend this to a friend- Pros mentioned:Counter depth
Rated 5 out of 5 stars
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like the counter depth version as I had a GE that stuck out about 4-5 inches from my counter. The Samsung finish is also superior to the GE
I would recommend this to a friend - Pros mentioned:Price
Rated 5 out of 5 stars
Love my Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I wanted in a refrigerator and a great price.
I would recommend this to a friend - Pros mentioned:Counter depth
Rated 5 out of 5 stars
Mike_in__Texas. Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works great. It’s counter depth and not having the front handles makes it great for small space. The lighting is great. Shelves inside are adjustable. All good. Happy.
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
New look
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in kitchen. No handles makes the kithcen look flush. Lighting and spacing looks great. Does not feel like a counter depth fridge.
I would recommend this to a friend - Cons mentioned:Ice maker
Rated 5 out of 5 stars
Samsung Counter Depth Refridgerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s perfect for me and my family! Big enough to store everything but doesn’t overpower the kitchen. I Love It! The only thing is there should be something to catch the water when getting water from the dispenser.
I would recommend this to a friend
























