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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,197 reviews
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Love the look and space

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the look and the space of this refrigerator. My only complaint is the ice maker. It is very small and I still have to use ice trays to keep up with the ice demand. Of course living in AZ during COVID summer, I am sure we use more than normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Creates a lot of space with it being a counter depth model.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After one month of service this refrgerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is cooling at the recommended temperature of 37 degrees. At 37 degrees anything aroundthe sides freezes,items such as tea, lemonade, buttermilk, lettuce and onions. This is not desirable, and not sure what we should do about this issue.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Cool Ice Dispenser

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the water, cubed ice and crushed ice dispenser all in one location. Also love the lines of the side by side unit. Our first Stainless Steel refrigerator. Plus it fits our storage needs for all 3 of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome! So much more room than our previous ge counter depth fridge. Some people complained about the fixed shelves and non lit water/ice dispenser. Neither are a problem for me. The flush handles keep the look very streamlined. My only complaint would be with the packaging. All of the outside is covered in plastic wrap which I get, but make it easier to remove please. I spent over an hour with a razor blade trying to cut it out of all the little nooks and crannies. Also, the tip about using a hairdryer to remove the sticker on the front worked like a dream. Can’t comment on the longevity of it since it’s only been a month. But it can’t be any worse then the ge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So much space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great use a space and I can fit way more in here than my bottom freezer French door fridge. Very sleek and stylish. Only regret is not getting it sooner!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not a lot of choices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works better than our broken one. It's a little crowded compared to our GE.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator for the $

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to go in a newly finished basement entertainment kitchen. Very nice fridge for the money and delivery and installation was seemless!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge, no ice/water dispenser lighting

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice refrigerator but with one flaw, no light when using water or ice dispenser. I thought maybe it was broken from day one and so did the representative on the phone from Samsung but when the Samsung technician came out, he looked at the new part and that too didn't have a light so he said this is the first refrigerator in 10 years of repairs to not see a refrigerator without a dispenser light. There is nothing listed in the refrigerator's description either. Unfortunately this is the problem with buying sight in seen during the pandemic. Oh well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It is a little bigger than my last fridge and it is so much more spacious. I love that the ice maker is on the door of the freezer rather than taking up space on a top shelf. Definitely a great purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Would not buy again

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointing. Items on bottom shelf of frig freeze. Ice maker is very disappointing. Makes 8 small cubes (about enough for one glass) every 90 mins. Family of three constantly running out of ice. Sometimes it makes cubed ice, sometimes it is crushed. If you try to get crushed ice, it clogs up the ice shut and causes a backup.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Jumbo,

      Thank you for your review, without it, we wouldn't know how to help you with what you are experiencing.

      I have shared Samsung links and videos below that will help with what you are experiencing with the fridge and the ice maker.

      Items freezing in the fridge compartment:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/

      Frost forms in the freezer or refrigerator:
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Understanding ice clumps and other Samsung refrigerator ice maker issues | Samsung US:
      https://www.youtube.com/watch?v=WHPiuBBUC2E

      What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US:
      https://www.youtube.com/watch?v=heJu7r3JqNc

      Should you need more assistance than the links given, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1145110105 to help our team pull up your information.

      Leo Samsung

  • Rated 5 out of 5 stars

    Tight Neat Wrinkle Free

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect shallow refrigerator for our kitchen. Not great for a family of 6 but we just bought a drink fridge to put in the garage. Prefer the look and functionality in our kitchen over fridge space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice size fitting fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge for the space, one thing I wish it had was light where water/ice come out so you don’t have to turn on a light to see where it dispenses at night.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Flash, I want to congratulate you on your new Samsung Refrigerator and appreciate you for taking the time to post a review. I am glad to see that you are pleased with your new machine. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Would buy it again!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying this refrigerator! We've had it for about 7 months now and it's running great. Super solid, spacious and looks great. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just 1 flaw

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent fridge. The only flaw is no light when dispensing ice &/or water. It makes ice quickly. It has maintained the temperature in fridge & freezer. We love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Having Issues

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like this refrigerator very much, but ice still has off taste and now the water and ice do not dispense. We are disappointed we have any issues with this new refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this refrigerator. Counter depth was just what I needed for a small kitchen. It’s great that the ice machine is in the door, gives extra shelf room.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a Xmas present for my mom. She loves it, way smaller but still enough space inside with the divers and wide space on the doors!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has worked perfect so far. Spacious, keeps everything cold. water comes out ice cold. works as designed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Maximum Space for Counter Depth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage space for a counter depth refrigerator. Wish it included a third smaller drawer in the fridge for meats and cheeses but overall great space.

    I would recommend this to a friend