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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 1,197 reviews
  • Rated 4 out of 5 stars

    My review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design, like size of ice/water dispenser. Only disappointment is no 3rd drawer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is exactly what we needed! The freezer is a bit smaller than my old one, but very satisfactory. I have linked the refrigerator to an app on my cell phone so I am able to check the temperature in both compartments through bluetooth. The delivery and installation was perfect and timely. We are quite satisfied with our purchase, and have recommended Best Buy as the customer service at the time of purchase was exemplary.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BuyerBeware: COUNTER-DEPTH a must for small kitchn

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    COUNTER-DEPTH is a must for small space kitchen. I originally bought the 27.4 Cu. Ft version that has normal, bigger depth. Hence, more space for food. However, the kitchen in 1BR/BA Co-op is so small and the normal cabinets were to close to the opposite L-shaped cabinet/dishwasher nearby. Very little space to walk through. I asked BestBuy to swap to smaller counter-depth one. They helped me out: Thank you, BestBuy. Now, it's much better with CounterDepth. Buyer Beware.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator looks modern looking and it’s real quiet I really like the way it looks Great service from best buy too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking inside out refrigerator. Interior is larger than my old 27 cu. Ft one as it’s ice maker is mounted on the door. It is fairy quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love how this fridge looks.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful. Elegant graceful. No door handles sticking out. On the other hand, functionality is good but not great. Parts of fridge get too cold when very full. Fridge door doesn’t like to stay open which can be annoying when you’re taking out a number of items or organizing. But it does the job and looks amazing. Also the side-by-side doors allow us to access the fridge and dishwasher behind it at the same time. A bonus we hadn’t thought about.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Exactly what we want!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price was great. The size of the ref fits exactly in our kitchen. It the right features that we wanted and works perfectly. The ref compliments our other kitchen appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fits counter width and I am able to open my dish washer across from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Win $400.00 gift card

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge, there is plenty of room for 2-4 people. Need to replace filter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far l love my new side by side! Very quiet. Has lots of room!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Plastic parts

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two years in and the ice maker broke. Literally plastic parts broke off and were served. Warranty is only 12 Months for anything other the compressor. Looks like some of the ice grinding parts are made of plastic. Also if you intend to buy check out the drawers or lack of drawers. I did not notice until we got it but only two bottom drawers nothing in the middle

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We appreciate you informing us about your experience with the ice maker. Let's help you with this, AndrewD.

      We highly recommend reaching out to our Samsung Parts Team at (800) 627-4368. Available from Monday to Friday between 9:00 AM and 6:30 PM EST to purchase the compatible ice maker for this refrigerator model. They can check the compatibility and availability of the parts and accessories you wish to order.

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147568969, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Cool New Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought this fridge. The counter depth fits very nicely in my kitchen. The lighting inside is sweet and has enough room for my family. It has a very modern look. Happy Customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Icemaker too noisy; would have loved more storage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator fit perfectly. Work well and is very quiet. Only gripe is that it is slow on the ice production....but overall still a great purchase!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    an OK Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a good fridge for those with limited space but the thermostat seems to be off by 5 degrees when its set to 42 its 37 when its set to 40 it's 35 you get the idea i have verified this with 2 different thermostats one manual and the other digital Samsung might be good at Tv's but when it comes to appliances they are OK not great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge, but finish is not durable

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The finish is not durable. We love this fridge - it's simple, big enough, works great. But the finish scratches very easily. We are a household that does not have kids and the fridge has several dents and scratches already (6 months in). I would not purchase this finish again from Samsung. We furnished our kitchen in the Black Stainless finish and are already seeing the wear and tear - way too early.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Space saver!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love you fact that the handles are built into the doors! Very spacious.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator option

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Felt like a good refrigerator option with good capacity and nice design. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung counter-depth refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With supplies limited, we were able to find this refrigerator. We love the counter-depth and ease of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this installed for a week, but it was a breeze to hook up and has worked well to this point. I was able to move it into the house myself and have it installed in less than a half hour. 25 minutes of that was just removing the 400 layers of packaging. We like how the storage options and shelves are arranged. We also love the recessed handles due to the location of our fridge. Works out great for us. The water dispenser initially dripped for a couple of days but has since stopped.

    I would recommend this to a friend