Tech the Halls 24-Hour Flash SaleLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 986 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 986 reviews
  • Rated 5 out of 5 stars

    Great Best But Deal

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Delivered and installed in no time Works great and fits in between the counters perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Sleek fridge

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very beautiful fridge, sleek looking. The handleless design is a big plus

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge so far, one of the best looking on the market. Spacious for a side by side and cools nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love my new fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the style and the room of this fridge. Only thing it was a bear to get plastic off doors in the seams.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Samsung Fridge

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator for the price and it looks great in the kitchen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine for now with a humming noise ( like a bee buzzing sound) when operating.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Beautiful in esthetics

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautifully design, large and spacious. Very morldern.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is good. Helpful to store many items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One Happy Customer and No Fingerprints

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my non functioning older refrigerator with the Samsung counter depth model from Best Buy. Delivery people were quick, profession and knowledgeable. I was concerned that it would not hold the amount of food the old standard depth did. I was 100% wrong. It holds more. I’m a very happy customer.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this fridge, lots of storage and temp

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Dont buy it.

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To use the fresh water, th e setting is off and squirts the water out on the flood. The ice setting is off too. It's a lot of practice to use it and clean up the mess. Does your service people not speak English any more????

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Sids, we want you to have a working water and ice maker. Let's get the help you need.

      If water is dripping on your dispenser, here is a guide to help you. Please click on the embedded word.

      Samsung refrigerator water dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-is-dripping-from-the-dispenser

      To turn on your ice maker, please see page 33 under the "Ice Maker / Filter Reset (3 sec) (Icemaker)" section of the manual for more details.

      Manual
      https://downloadcenter.samsung.com/content/UM/202002/20200209003056203/SBS_RS5300T_DA68-03958A-00_EN_MES_CFR.pdf

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1147832843) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Counter depth a WIN!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The counter top depth was perfect for a tight kitchen/bar area. The side-by-side doors allowed clear opening even in a badly architected small kitchen. Features were perfect for the need with ice maker and variable crisper drawers. Storage space is not noticeably different and adequate for almost all my refrigerated items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Attractive refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, love the cabinet depth! Makes the kitchen appear larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect fit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it a lot. It was a little smaller than the one it replaced. It really looks like a better fit than the other one that stuck out 4" or so more. Seems to hold about the same amount. I'm 1 person so it fits my needs plus some. Was not looking for any wifi but it is there so I use it I like that you can see the temp at anytime.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung side by side refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Samsung is wonderful. Delivery was on time, installation and removal of the old refrigerator was flawless. I am pleased with everyone who helped at Best Buy’s.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was great! My fridge has been working perfectly since I perched it

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Spacious and sleek design. Stainless finish is easy to keep clean

    I would recommend this to a friend
  • Cons mentioned:
    No light

    Rated 5 out of 5 stars

    Great refrigerator

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good, I like it, one con it’s doesn’t have light in water section. That all so far I can tell about it.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Icemaker problem

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator works fine (as expected); but, the Ice Maker is "freezing up" and can't break up the ice cubes. There is a seal leak somewhere in the system. Who do I contact to get this corrected?

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    frig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice. looks great in the kitchen. Sleek lines

    I would recommend this to a friend