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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 987 reviews
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig. Big inside and quiet. Easy door access!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We purchased this for one of our Rental Properties

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased as part of a package of Kitchen appliances. We liked the products and the smart look of all the matched appliances. This refrigerator holds a lot for a counter-depth unit. It was also a very good value.

    I would recommend this to a friend
  • Cons mentioned:
    Freezing issue

    Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look But Eggs , fruit and vegetables freeze in the fridge if not moved around from shelf to shelf Having a hard time finding the right temperature for fridge

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I see you are having issues with items freezing in your fridge compartment. I can help with that and provide some information that will resolve this issue. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001030/
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Fantastic Fridge...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced a Whirlpool fridge from years ago with this and it's been fantastic. Very good for the money! The icemaker and water supply is great as well despite it being oddly bubbly for the first day. Everything in the fridge stays the same temperature and there's a lot of space for how compact it is.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Good design

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator, love the side by side for organization. For months in, we are having issues with ice maker/water dispenser: the touch pad is not sensing touch between water and ice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, I know how frustrating it can be when you purchase an appliance and it does not meet your expectations. We are always working to improve the quality of our products and to drive customer satisfaction. Your feedback is important to us. I am including a link to a helpful troubleshooting guide to support your concerns on the dispenser (https://bit.ly/2YQRtb6). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143889363) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Lena Samsung

  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, great price for a counter depth. Easy install

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best fridge I ever had, i chose this one based on the size comparable with others, I'm very happy that i found this one at a very good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Works great. Nice for organizing. My only suggestion is I wish there was an option for positioning shelves for some taller items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s only been a few weeks but I’m very happy with this refrigerator so far. It feels like good quality, the doors close correctly, the ice and water flow just great. I like the streamlined look- handles on my last two refrigerators always came loose anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    It is more spacious that you think!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design. Very spacious. Love the timer feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect. Fits in our small space but large enough for a family of 5. The crew that delivered was great, took their time and friendly. Our home is 120 yrs old so nothing usually fits well. But this did!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great and affordable fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is great for people need large freezer. It is easy to organize stuffs. The delivery was great, people are nice and professional. The only complain is there is a freezer shelf missing. I chatted and called several time to find the right place to request the missing part.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    More bad than good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to send first one back due to a defective seal on top of freezer side. Second one was not perfect, but about 95%. Not sure what the problem is there. Water dispenser is in an odd place. Have to have a wide glass or it will miss by pushing up against the “switch”. Cannot move the shelves up high on the freeze side due to the ice maker hitting the shelves. Although, there are slots to put the shelves there. Would have sent it back, but the options for the counter space refrigerators was slim.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello,

      Thank you for bringing this to our attention. We appreciate you letting us know your feedback about the water dispenser being in the odd place and unable to move the shelves up due to the ice maker hitting the shelves. We apologize for the inconvenience this has caused you. It's not the experience we want you to have, and we're here to help.

      For immediate assistance regarding your concern, you may reach out via our Support Channels below to speak with a live representative.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Thank you, and stay safe!

      Your Reference Ticket Number: 1144448679

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks the part. Accumulated small dents easily. Filter needed to be changed within a few months.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect in the space I have for it. Wished it had a light in the water dispenser. Didn't think to look for that when starting the process of looking. I just assumed they all had it. It was available right away.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for choosing a Samsung as your new refrigerator. Your new refrigerator is sleek in design and has ample space. It is an excellent choice! Welcome to the Samsung family! ^Shay Samsung

  • Rated 4 out of 5 stars

    Samsung counter depth fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sleek look. This unit was taller and deeper than a traditional counter depth unit. There are only two drawers, one of which is significantly smaller than usual due to the placement of the water filter location.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Awesome fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious, stylish and modern! Love the new fridge!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge fits well in the space. The layout is nice and well thought out. It works efficiently and quiet. The freezer can be bigger but because the icemaker only took a portion of the door the space worked fine. So far so good for the few weeks we used it. I highly recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stylish

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a good acquisition! Looks amazing. I would definitely recommend this product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Fridge w Ice Maker that Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge with a much better design then the ones with the bottom freezer. If you want an ice maker that works long term, this is the way to go. The one with the freezer on the bottom and ice maker on top in the refrigerated section is a design flaw that will guarantee you will have trouble down the road.

    I would recommend this to a friend