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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 987 reviews
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks & works great Be careful if you are filling tall thins water glasses as the outlet is in front of ice dispenser outlet. Other wise all good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I made these purchases,absolutely love them and the guys at Best Buy did an amazing job getting them to me during this covid 19 crisis. Would definitely recommend buying from Best Buy . Great prices great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT FRIDGE

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and functional. Perfect for our needs. We love it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For right now I’m giving the frig three stars. That is because we got a faulty unit. The water line in not carrying enough pressure and the frig is freezing our fruit., despite troubleshooting and adjusting the temperature. This refrigerator is on back order and we are waiting for BB to get it back in stock to exchange for another unit .

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn’t match the rest of Samsung stainless steel

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the fridge itself is nice and fits my space perfect. Only major downside is that the stainless steel is a completely different shade then the rest of my Samsung appliances. Its very odd considering it’s the same manufacturer. We wanted to do all Samsung appliances for this exact reason, for them to match. This fridge is much darker and feels more like plastic then my double oven, dishwasher, and range. Very disappointed

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Jimmy,

      I realize your experience has been less than ideal, and I definitely understand. You are a valued customer and your experience matters to us. We are continually improving our products and services, and your feedback is vital to that process.

      Please let us know if you have any additional questions, concerns, or comments via the following links provided.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1145024178) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.


      ^^Ross Samsung

  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent appliances and amazing staff that can help you understand how the appliances work. Very wonderful staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I wouldn't like a side by side, but with the clear shelves and bright lighting this is a great fridge. Only thing I've noticed is that the ice takes a second before it starts to come out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Counter-depth makes things look fancy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. With a counter-depth fridge, you can get that custom cabinet look without paying the price. Really enjoy the water/ice feature always super cold and easy to use.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is beautiful however the ice maker is really bad I will be exchanging soon

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this refrigerator! It has all the temperature reading inside the fridge and keeps things perfect. Fits perfectly in the area and the stainless steel is a perfect fit. No complaints so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Larger freezer than I expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A complaint about side-by-side fridges is that freezer space is often tight. This one seemed much bigger than expected. Nice looking fridge and it's quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints yet. Got cold fast, ice started up in about 12 hours. Bright and easy to get to things. I'll update if there are any problems that come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is great! No smudge stainless steel, it seems larger than my old 23.2 fridge, and so quiet! I like the small cubes, the bin fills up very quickly. The LED lighting helps a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the cost. Had some slight damage/dings on the refrigerator door, do check before signing the delivered with no damage waiver

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is out third Samsung fridge in 20 years. We can like the looks and the performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry free install

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worry free install, no issues, no leaks, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!! I Love it so far glad I picked this one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great counter depth refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This side by side refrigerator is very nice! If you have a small space, the fact that there are no handles makes it a perfect choice. The front is magnetic friendly. Even though the color is slightly darker than the other stainless steel appliances, it is not outrageously so. I am super happy with this purchase and would recommend to someone searching for a refrigerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speedy delivery and good value for money

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what a good fridge should do. It was delivered on the date which was shown as estimated on bestbuy website, not like some C warehouse store abusing the pandemic card as excuse for delivery delay. Good value for the price too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Model

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Shelving easily accessible and the layout makes it easy to find things even the bacn of shelves.

    I would recommend this to a friend