Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.4 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.
This summary was generated by AI based on customer reviews.
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refridgerator it makes ice very fast and the dispenser is easy to operate. So far so good!
I would recommend this to a friend- Cons mentioned:Adjustable shelves
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves can not be adjusted. Ice maker very small.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, we value your time, and we appreciate your honesty in your review. At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If you have any further concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144134032) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
Looks Great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item and it came with a scratch. Best Buy replaced it with a new one. The refrigerator is beautiful. I am very happy with my purchase.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very cool love the ice maker in the door give more room
I would recommend this to a friendHARRY REFRIGERATOR
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.purchase price did not match Costco or other Warehouse. The installation through third party is lousy.
No, I would not recommend this to a friendPerfect fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is perfect for family 4 people It have smartthing.
I would recommend this to a friendGood Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around cooling doesn't work, other than that good refrigerator.
I would recommend this to a friendAnother winning product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is great. The shelves are sturdy. Love that the controls are on the side and are digital.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love Samsung! It's beautiful and works great. It is everything we need for our office.
I would recommend this to a friendVery pleased.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product,looks great and fits our space. I really like the warning if the door was not closed properly.
I would recommend this to a friendGood item.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything we hoped for. Delivery was on time and without any problems.
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator!! It’s a great fridge at a great price. Perfect size
I would recommend this to a friend- Cons mentioned:Ice maker
Do not buy this refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst refrigerator. I’ve owned this for a year now. The ice maker broke within two weeks of purchasing. They replaced the maker but it constantly freezes up and gets a build up of frost inside which makes it completely unusable. You have to remove the ice bin, remove all accumulated frost and ice from the edges and then put the ice bin back. Requires this cleaning weekly. Plus anything on the lower shelves of the refrigerator freezes. Even after adjusting the temperature up food still freezes. I do not recommend this refrigerator at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Will342,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the ice maker as the first one stopped working within 2 weeks of purchasing and the new one is still not working properly because the ice maker freezes up and gets a build-up of frost inside. I'm sorry to hear that your food also freezes even after adjusting the temperature. We do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on "Ice bucket is stuck or has a block of ice" for the step-by-step instructions to resolve the issue.
I also recommend watching the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Please check also this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ if frost forms in the freezer or refrigerator.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001030/ if your items are freezing in the fridge compartment.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144359158.
-Noraina
Sir
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Someone talk me going a send me give card for loos one day of work waiting for shipping and change the delivery
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator met our needs and thus far has performed well
I would recommend this to a friendPerfect fridge for a smaller kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit works great and you don’t miss the additional cubic feet of space. Ice maker a bit slow to srart but keeps up with us. Overall an excellent choice
I would recommend this to a friendGood choice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonable price and excellent condition for an open box
I would recommend this to a friendPoor inside lighting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lighting in this refrigerator is very dim and so the shelves in the bottom are dark. When I purchased it, it was a display model, so the room lighting affected the inside when you opened the fridge door. If I could I would return it….
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review regarding the lighting of one of our Samsung refrigerators, Happydweller.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Great appliance package for the $
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I always head to Best Buy each time I build or renovate a home. They have the most astute appliance team, selection and value for the $, hands down!
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product perfect size for garage and doesn’t show finger prints
I would recommend this to a friend