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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 987 reviews
  • Rated 5 out of 5 stars

    Good buy.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and timely installation! No complaints. Has an app but I don’t ever use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value - love the open door alert

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Freezer side is skinny but works for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator is way bigger than the one we replaced. Good internal size without sacrificing counter depth fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just as it is supposed to be

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, very good value, does what a freezer and refrigerator is supposed to, great delivery service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good but Not Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks beautiful. Inside is laid out well and for the most part it's quiet. The only issue I've had is with the Water selector touch pad for the In the door Water. Sometimes it gets stuck on Ice or Crushed Ice, I have to give it like 5 -10 mins before it will eventually let me select Water.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Heather! We are sorry that your dispenser is causing concerns. I know it must be frustrating and an inconvenience and I would like to help rectify your concern. (https://www.samsung.com/us/support/troubleshooting/TSG01001875/).

      If you find that this information is not helpful regarding your concerns, please feel free to reach out to us via any of the following:
      1. Facebook Messenger:  http://m.me/samsungsupport
      2. Twitter:  https://twitter.com/messages/compose?recipient_id=18768513
      Please use the following ticket number for your reference: 1143849587
      Thank you for choosing Samsung. ^Nic Samsung

  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with it and everything has been working great and flawlessly.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for us!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad refrigerator, quiet, quick to cool but just not right for me. I'm old school, so I'm used to the door handles and being in a w/c, they're like a pivot point for me. We didn't like no deli drawer and non adjustable shelves but found the new one (Whirlpool) didn't have a adjustable shelves either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect counter depth

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My exchange of refrigerators was handled extremely well during health crisis. Men wear professional and in protective gear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best appliances

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptional service! Fast, efficient, and cost effective! Will always buy from Best Buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Side-by-Side Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Samsung side by side refrigerator. Ive never had an icemaker in the door. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent value for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks nice and works well. It is also priced fairly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works as expected. Good price on sale and BB installed quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Works well, good size, and looks nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there XYZ25, we are happy to be your choice for your new refrigerator. I am glad that you love this machine and welcome you to our community. Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like very much glad i got it look very nice in the house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge. Meets my tenants needs. Would buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice add.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this counter depth fridge. nice addition to the kitchen.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Cools really good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my old Insignia brand for this Samsung model and I most say I’m really impressed with the cooling all around. The ice maker is a plus especially here in Southern California with the heat picking up.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Deadzone818,

      Thank you so much for taking the time to send this feedback! Everyone here at Samsung is excited to know that our clients love the product. We are happy that the specification meets your needs.

      To know more about the product, you may contact us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1144939907) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung

  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our new Samsung refrigerator. Very roomy inside for its size!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung22Rrfridgerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful stainless steel Samsung 22’Refridgerator/Freezer...works perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and great quality for the value. Stainless steel easy to clean.

    I would recommend this to a friend