Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
MLJohnson
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Love the black stainless. Purchased containers for storing cheese/lunch meat, makes organization easy.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is very cool love the ice maker in the door give more room
I would recommend this to a friendMy refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice cold hold a lot went from 18 CF to this one.
I would recommend this to a friendMy long awaited regrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, but the delivery guys were superb on getting it into my home. They went above & beyond their duties...i'm sure.
I would recommend this to a friendDo not buy this refrigerator
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the absolute worst refrigerator. I’ve owned this for a year now. The ice maker broke within two weeks of purchasing. They replaced the maker but it constantly freezes up and gets a build up of frost inside which makes it completely unusable. You have to remove the ice bin, remove all accumulated frost and ice from the edges and then put the ice bin back. Requires this cleaning weekly. Plus anything on the lower shelves of the refrigerator freezes. Even after adjusting the temperature up food still freezes. I do not recommend this refrigerator at all.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Will342,
Thank you for reaching out and sharing your feedback about your Samsung refrigerator. I understand you're having an issue with the ice maker as the first one stopped working within 2 weeks of purchasing and the new one is still not working properly because the ice maker freezes up and gets a build-up of frost inside. I'm sorry to hear that your food also freezes even after adjusting the temperature. We do apologize for the inconvenience this has caused you. Please know that this is not the experience we want you to have. We are here to help.
To help you with this, I am providing this link https://www.samsung.com/us/support/troubleshooting/TSG01001012/ to guide you on the issue. Just click on "Ice bucket is stuck or has a block of ice" for the step-by-step instructions to resolve the issue.
I also recommend watching the video on this link https://www.youtube.com/watch?v=EsbHtpc1ak4 on how to maintain the ice maker in your Samsung refrigerator.
Please check also this link https://www.samsung.com/us/support/troubleshooting/TSG01109344/ if frost forms in the freezer or refrigerator.
You can also check this link https://www.samsung.com/us/support/troubleshooting/TSG01001030/ if your items are freezing in the fridge compartment.
Another link you may find useful is this one https://www.samsung.com/us/support/search/?query=refrigerator&referrerPageUrl=https://www.samsung.com/us/support/ as it has all the troubleshooting guides, links, videos, and other resources you might need for your Samsung refrigerator.
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Your reference number is 1144359158.
-Noraina
Good Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All around cooling doesn't work, other than that good refrigerator.
I would recommend this to a friendTook time but worth it
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had purchased almost the exact same one for our previous home and loved it, love this one as well.
I would recommend this to a friendI can see a great refrigerator!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great lighting and space. More custom drawers and spacing would be ideal but a great buy.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect buy for my kitchen. Very happy with my Best abut purchase. Samsung makes a great product.
I would recommend this to a friendVery nice fridge from my vantage point
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My daughter really should be the one doing the review because I bought it but she's the one using it because I bought it for her.
I would recommend this to a friendVery nice
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good appliance from a quality brand that is known for long lasting goods.
I would recommend this to a friendUpscale shelves in freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge but would like to purchase additional shelves for freezer
I would recommend this to a friendRefrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator had to send back because it was not working lights came on but wasn't getting cold
I would recommend this to a friendHappy.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.LOVE THIS FRIDGE. Ice dispenser is Awsome. Not a single cube has hit the floor.
I would recommend this to a friendNot a bad deal at all
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was a great purchase if fit in my budget for what I was looking for. So far very happy with it
I would recommend this to a friendReza Kuhkalani
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All together, we have been quite happy with our purchase and it is functioning quite well.
I would recommend this to a friendPoor inside lighting
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lighting in this refrigerator is very dim and so the shelves in the bottom are dark. When I purchased it, it was a display model, so the room lighting affected the inside when you opened the fridge door. If I could I would return it….
No, I would not recommend this to a friendBrand response from Samsung
Posted .We appreciate the review regarding the lighting of one of our Samsung refrigerators, Happydweller.
Should you need support, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).
Thank you!
-Angelica
Awesome Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome Fridge. I would absolutely buy again, and refer a friend.
I would recommend this to a friendCool Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good, apt for a small family. The refrigerator looks great, fits in most standard kitchens.
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge. I just wish the spout for water was a bit further back.
I would recommend this to a friend