Customer Ratings & Reviews

The men who delivered were polite! Thank you for being super!

Might be to soon on review. Will be delivered and Installed 7-8

The drawers get stuck and there is already a dent on the exterior of this fridge. Other than those issues, this is a nice appliance.

A good product and easy sales process. Good salesperson

This is my second Samsung fridge. Both run smoothly. Love it.

Excellent an outstanding choice for my needs. Cheers

It was great. Great as in very good. It was very good.

Love the new fridge which replaced by GE profile french door.

I am enjoying my Refrigerator especially the Ice Maker.

Great product! I am very happy with the purchase!!

Perfect size with all the good features for a smaller area.

Love the space the color and have a good cool temperature

Looks great, performs well. Was on sale for a great deal.

fits great, it was a great first purchase for a new house

The purchase was a great buy while in the store!!!

True, this fridge looks sharp and modern but the trays are cheap plastic, the ice maker has no light, the ice dispenses VERY slowly compared to another Samsung and Kenmore models we've had, it produces ice inconsistently. Once the ice comes out you get a rush all at once that you can't stop. The fridge also cools inconsistently. Even though we followed the standard 37 degree temp on the fridge side, eggs and vegetables would freeze on the top shelf even after raising the temp to 38 degrees.

Fridge works really, really well. The pull out trays/drawers are cheap plastic. I don't think they will last very long. They also don't slide out easily. This model is supposed to be fingerprint resistant. (Which is what I wanted).....no way! This is very Hard to keep clean because every time you touch it, it looks dirty. I definitely would not recommend this if you have children. You will be cleaning the outside doors at least 10 times a day if you want it to stay clean.

Im not sure how to give you a review one of the shelf in the freezer alreay shatter they dented it i never recieved any money back witch i was told i would

Fan making noise shortly after I bought it. It’s hard to get in touch with Samsung to get them fix the problem. I wish I bought a different brand.

Definitely been disappointed about Samsung response to at least, send a technician to check our 5.5 months unit. I have read previous reviews and not sure if it has to do with the exact model (counter depth), but it is freezing up out goods placed against the rear wall (mid-inside). We first contacted BestBuy, and they dropped the ball to Samsung (easy exit). According to Samsung ‘s rep. over the phone, we had “too much food”. I am not sure what indicators they are following, but clearly, we do not have that much on our fridge, despite being a family of five. Are they expecting us to have two toppers per section? As long as I remember, refrigerators have a function and that is exactly to keep food inside. We shared pictures showing that the vents were not obstructing the air circulation, and to add, tried to explain that this issue started about a week ago. First contact with Samsung rep. went well, and they promised to send a technician after the second check-in, but now (second attempt), it will take more time, and we were asked to “remove” goods from the unit. This issue has been managed very poorly by a “so-reputable” brand. Extremely disappointed with Samsung appliance response.