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Customer Ratings & Reviews

Your price for this item is $1,399.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.4 out of 5 stars with 987 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers regard the refrigerator's spaciousness, counter depth, and design positively. They appreciate the amount of storage space, the sleek look, and the ease of use. However, some customers have concerns about the ice maker, the lack of light on the water dispenser, and the limited adjustability of the shelves.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 987 reviews
  • Pros mentioned:
    Counter depth

    Rated 5 out of 5 stars

    Good Fridge - Looks good and functions well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was quick and smooth. The team did a great job to plug in everything. Removing the protective covering on the inside of the fridge was a bit cumbersome. Since the fridge was plugged in and it cools really fast, the removal and initial cleaning has to be done very quickly. I have a small kitchen and requires a counter depth fridge. This one is perfect. The lack of handle was also a nice touch as it means that the fridge sticks out just a little less (by about 1+"). The fridge is generally quite quiet and the only sound is when the ice maker is working. The dispensed water is also cool and not chilled. Perfect temperature. Very satisfied overall.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Investigate your electrical service before buying

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to returned it. It doesn't work in an electrical line where there is also a GFIC. Replaced it with a US made unit that works fine in such line.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Client,

      Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. This is not the experience we expect from our customers. We’re saddened that you no longer have the product, but we hope to work with you again in the future. Please visit www.Samsung.com or one of our partners to explore products that may better fit your needs.

      —Vannesa Samsung

  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Jack

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've had our Samsung for almost a month and couldn't be happier. From the fingerprint resistant stainless to the icemaker, it's been great. Our last two units were Kenmores that failed in less than 5 years. After considerable research we decided on this unit. After ordering from the Duluth store, it was available for pickup in just a couple days. Even though its a counter depth unit, it seems to be more spacious, has great lighting, produces more ice than needed and is incredibly quiet. Would recommend to anyone without reservation.

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Could not ask for more!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for more.....this refrigerator was the perfect size, and perfect fit, (no issues with door swing). Very quiet as well. Love the simple ice/water dispenser on the door. Don't need a lot of useless bells and whistles! You get a lot for the money with this Samsung.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 4 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice roomy fridge Only thing we have found we didn’t like is the ice maker sometimes doesn’t dispense ice. We have to take out tray and break up ice

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm Loving this refrigerator. And for the price. A win win

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Love it.....

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Sleek design, quiet running, cold water, ice on touch, constantly cooled abd frozen sections. Finger prints and smears wipe right off. Delivered on time, per plan. Whats not to like? LOVE IT!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to purchase because it fitted in the cabinet or I would have to modify my cabinets. I previously had a GE. Whirlpool and Ge are on the same level. They really haven’t upgraded or modified as Samsung . and LG . The complaint I have with GE and Whirlpool is their shelf’s and pull out a. They are not up to standards. Should be made better and fitted better. Too many compartments taking up space in fridge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Happy with my purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I like the sleek design and the fact that it has no door handles. Everything is functioning good so far. Delivery and setup was fast and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator the color is great and it works great the ice the water the space on both sides i luv it i will purchase something else from best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room in the fridge and freezer. Shelves are arranged nicely. The bottom refrigerator drawer is too pretty small though. Ice maker works well but is noisy and the holding cup for the ice is pretty small. My husband and I usually empty it by bedtime, but then it fills up again during the night.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gimme time

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remodeling is going on here. Don’t have a stove/oven connected yet, haven’t stored anything but drinks and such. The fridge is working fine for what we’re asking of it. Real test comes later on down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love It

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the finish - no prints type. I like the icemaker and dispenser - easy to use and handy. I like the way the shelves are organized in both freezer and refrigerator compartments. Kitchen remodel in progress so no photos are accessible yet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge, the only problem is that it has very short ice capacity, it runs out very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Roomy, works great, exactly what I was needing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice unit. replaces a 25 year old unit that had the ice and water function fail, nice to have that again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung 22CU Counter depth side by side Frig

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good compact Frig - easy to use and appearance is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and great product. They deliver it and were very nice

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Samsung Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water dispenser is dismally slow. Ice machine works sporadically. Do not recommend this model.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello there.

      A working dispenser is needed for you to dispense water and ice. Let's get the water dispenser and ice maker back on track.

      The minimum speed and amount for the water to dispense should be 6 ounces (3/4 cup) in under 10 seconds.

      When it comes to your water dispenser, you'll want to make sure everything is in working order, otherwise it may not dispense properly.

      Samsung refrigerator water dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      Fixing the water dispenser on your Samsung refrigerator | Samsung US
      https://www.youtube.com/watch?v=SAPSe5mynlc

      How to fix your refrigerator's water dispenser | Samsung US
      https://www.youtube.com/watch?v=XR86_O-ZfFA

      When it comes to your water dispenser, you'll want to make sure everything is in working order; otherwise, it may not dispense properly. Please check these links for details.

      Samsung refrigerator water dispenser issues
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      How to fix your refrigerator's water dispenser | Samsung US
      https://www.youtube.com/watch?v=XR86_O-ZfFA

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1145503785) to help our team pull up your information.

      Thank you for being a valued customer of Samsung. Have a great day.

      ^Camille Samsung

  • Cons mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Do not buy!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the fridge for three months and would not recommend to anyone. Water doesn’t like up with glass when you try to use filtered water. So it either sprays everywhere or you have to hold glass and press water dispenser with your hand. Also, ice dispenser is horrible. It constantly jams and rarely dispenses ice. You have to take it out manually. Plus, I had to wait six months for delivery. Horrible fridge and horrible delivery time

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello, here at Samsung we value your time, and we appreciate your honesty in your review. We would like to look into any concerns you have with your appliance. For more assistance, please reach out to us on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1143051853) and it will help our team pull up your information. We look forward to hearing from you. ^Lena Samsung