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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 1197 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,197 reviews
  • Rated 1 out of 5 stars

    Missing parts on delivery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in this item and Best Buy. This refrigerator was missing one of the plastic drawers when it was delivered. After multiple calls over 2 months to Samsung service, the missing part has not been provided. Functionally, the refrigerator is okay, but the ice maker is extremely slow.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Samiller, we understand the frustration of a slow ice maker. Let us help you.

      Below is a link to help you diagnose why your ice maker is slow in making ice. Please click on the embedded word and watch the video included.

      Ice maker is making some ice, but not enough
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough

      To help you with the missing drawer, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1146749128) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    RRP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the money. Good customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely reccomend

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge the best part of it is the freezer space for sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator would recommend to others Samsung good brands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality refrigerator that looks great in our kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st side by side i have owned and i love it. would by again/

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perchasing a Samsung Refrigerator!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We received our refrigerator around Nov 15, 2022. We have been happy with the features of the 22 cubic ft Samsung. We had to work with the space we had and this one worked. The delivery went smoothly. The delivery man said we could have purchased a 27 cubic ft for the same price and it would habve fit in the space. We did know about the hinges on this refrigerator which are not flosh abd we had abound 9 inches to the wall room enough for the larger refrigerator. We have requested the larger refrigerator and will receive it on December 15, 2022.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tenants loved it. Installation was very simple from best buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent equipment

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge is better than I expected. Easy to use and comfortable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for the fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good capacity, well built. Very easy to navigate and set up.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and amazing refrigerator . Very happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Might be to soon on review. Will be delivered and

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Might be to soon on review. Will be delivered and Installed 7-8

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The men who delivered were polite! Thank you for being super!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good product and easy sales process. Good salesperson

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, very spacious, no fingerprints......

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great regrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Samsung fridge. Both run smoothly. Love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent an outstanding choice for my needs. Cheers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great. Great as in very good. It was very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great side by side.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new fridge which replaced by GE profile french door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my Refrigerator especially the Ice Maker.

    I would recommend this to a friend