Customer Ratings & Reviews
- Model:
- RS22T5201SR
- SKU:
- 6397585
Rating by feature
- Storage Capacity
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Design
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the overall performance, size, and design of the 22 cu. ft. Side-by-Side Counter Depth Smart Refrigerator. Many appreciate its quiet operation, ample capacity, and effective temperature control. However, some customers have noted issues with the ice maker's performance and the brightness of the lighting, while others feel the refrigerator is not as fingerprint-resistant as advertised.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size with all the good features for a smaller area.
I would recommend this to a friendSamsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I am very happy with the purchase!!
I would recommend this to a friendSamsung Frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice frig! Water dispenser seems a little too far out and the cubed ice often times comes out as crushed. But overall happy with it.
I would recommend this to a friendGreat for small kitchen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the space the color and have a good cool temperature
I would recommend this to a friendGreat Modern looking Refrigerator!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great, performs well. Was on sale for a great deal.
I would recommend this to a friendLooks great at the store.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great in the store, ill update after I receive it.
I would recommend this to a friendMy Samsung Ref
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There’s plenty of space to store food containers. I love all the features like it will make a sound if the door is open for a longer time.
I would recommend this to a friendGood purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fits great, it was a great first purchase for a new house
I would recommend this to a friendBuy a bag of ice on the way home
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge but ice maker does not make ice quickly enough. You run out of ice after four drinks!
No, I would not recommend this to a friendBrand response from Samsung
Posted .A working ice maker is needed to enjoy ice-cold drinks, MiguelS. Let's go ahead and check for some possible fixes.
The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can make approximately two trays of ice every 3 hours. Please check this link for details.
Ice maker is not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
What to check when there is no ice or not enough ice from the ice maker or dispenser | Samsung US
https://www.youtube.com/watch?v=heJu7r3JqNc
You need a clean water filter to get fresh, filtered water. Please check this link for details.
Replace the water filter in your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00060149/
To save energy and prevent potential cooling issues, noises, or leaks, your refrigerator needs to be level. Please check this link for details.
How to level your Samsung refrigerator
https://www.samsung.com/us/support/answer/ANS00062321/
If your freezer is not freezing, or if your fridge or other temperature-controlled compartments (such as FlexZone) are not cooling, there are several options for fixing the problem and correcting the temperature. Please check this link for details.
Cooling issues with Samsung refrigerator or freezer
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
I highly recommend visiting these links for details.
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806
How to maintain the ice maker in your Samsung refrigerator | Samsung US
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1145615812) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
Great purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The purchase was a great buy while in the store!!!
I would recommend this to a friendDrawers are difficult
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The drawers get stuck and there is already a dent on the exterior of this fridge. Other than those issues, this is a nice appliance.
I would recommend this to a friendGreat experance
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My my purchase easy great service,................
I would recommend this to a friend- Pros mentioned:Design
Samsung Side-by Side Counter Depth
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has just enough space that I needed and I love the look and design of the outside with no handles. Love the Black Stainless Steel
I would recommend this to a friend Happy Customer
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Refrigerator is not just beautiful but holds more than I imagined. The side-by-side doors worked perfectly in my kitchen. I'm very happy with it
I would recommend this to a friendBeautiful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the black stainless!! Smudges wipe off easily and looks great! Interior is spacious. Ice takes a second to start but we love it!
I would recommend this to a friendSamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge! Second Samsung I have got from Best Buy in a year. One for inside and on for the garage. Best price around.
I would recommend this to a friendHas the looks but the insides are cheap
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.True, this fridge looks sharp and modern but the trays are cheap plastic, the ice maker has no light, the ice dispenses VERY slowly compared to another Samsung and Kenmore models we've had, it produces ice inconsistently. Once the ice comes out you get a rush all at once that you can't stop. The fridge also cools inconsistently. Even though we followed the standard 37 degree temp on the fridge side, eggs and vegetables would freeze on the top shelf even after raising the temp to 38 degrees.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Thank you so much, Diablillo, for your valued input. Samsung uses feedback like yours to help us continue working to improve the overall customer experience. ^Jecca
Cheaply made, not fingerprint resistant!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge works really, really well. The pull out trays/drawers are cheap plastic. I don't think they will last very long. They also don't slide out easily. This model is supposed to be fingerprint resistant. (Which is what I wanted).....no way! This is very Hard to keep clean because every time you touch it, it looks dirty. I definitely would not recommend this if you have children. You will be cleaning the outside doors at least 10 times a day if you want it to stay clean.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with keeping fingerprints off of your Samsung refrigerator. I have some valuable information to help wit that. Please see link below:
https://www.samsung.com/us/support/answer/ANS00079481/
Thank you for choosing Samsung. ^Brad
They dented it before it reached my home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Im not sure how to give you a review one of the shelf in the freezer alreay shatter they dented it i never recieved any money back witch i was told i would
No, I would not recommend this to a friendWish I bought different brand
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fan making noise shortly after I bought it. It’s hard to get in touch with Samsung to get them fix the problem. I wish I bought a different brand.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are sorry to learn of the concern you expressed regarding your appliance. I am including a helpful link to support your concerns on the noise (https://bit.ly/3cs0c7U). If you have questions or further concerns, contact us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1142897004) and it will help our team pull up your information. Thank you for being a Samsung customer! ^Lena