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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 325 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Design

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Family Hub feature, describing it as wonderful and useful. They appreciate the spaciousness, smart features, and ice maker. The counter depth, flex zone, screen, and overall design are also well-received. However, some customers have concerns about the warranty.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 325 reviews
  • Rated 5 out of 5 stars

    The best fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. It stays so cold and all the apps are amazing!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    samsung fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge with lots of space but stainless steel is easily dentable and is a fingerprint magnet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the smart technology! Everything is working awesome so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Very Happy Customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my Samsung 23 Smart Counter Depth Fridge. It makes plenty of ice and having two types is definitely a bonus. Having a water dispenser that is big enough to fill my families water bottles was very important in our decision as was the self filling water pitcher used when setting the table daily. Love my fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever! The apps and the recipes are amazing!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Give style to our kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and add statement in our kitchen ! Must have in the kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with my purchase and will buy it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge . Good experience with best buy. I recommend it .

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    A beauty of a fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Attractive fridge with a good amount of space. Love the 4 door french door without handles. I like how half of the freezer can flex to be used as a refrigerator if needed. The Family hub has some useful and fun features.

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Love this fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Line the fact that I have an option for which ice I want to use for my drink, if I need more fridge space I have the bottom right that can converge into either a fridge or freezer. The hub is fantastic to use. It connects to my phone and even helps me find something to cook with what I already have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrific fridge and fantastic delivery experience.

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Very well designed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Very clean look with no handles. Family hub is really nice, we are adding photos that scroll on the door. The calendar and notes are helpful. Lots of interior space. And the flex section works great. We like the two sizes of ice. Just a very well designed refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Smart

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great. Space is less, compared to others, but has various options as it's a Smart Refrigerator. Love the color option. Also love how you can change the bottom portion as fridge or freezer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrig.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrig. We are noticing a decrease internal capacity in refrigerator from our old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Favorite fridge ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the software could use an update both otherwise tis fridge is legit!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 4 out of 5 stars

    Work good, Smart skills can be much better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All good so far, Family Hub expected more from Alexa capabilities but they are very limited. Alexa can open Ring Camera when asked but Bixby can. I though it works exactly as Echo Show 15. Refrigerator is spacious and four door looks great. Only thing I did not like is door has to be closed with little force they wont close with light puss like other refrigerators.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there lax3579, I would like to congratulate you on your new Samsung Refrigerator. I am so happy to hear the unit is treating you well. We thank you for choosing Samsung and welcome you to our community. ^Brad Samsung

  • Rated 5 out of 5 stars

    Touchscreen and diffuser are great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had this refrigerator for one month so who knows how reliable it will be, but as far as it’s features, we absolutely love it! It looks great in our kitchen and fits right in with our Alexa-oriented home. I thought that the touchscreen might be a bit gimicky, but we use it all of the time. It is so nice to have a weather station a glance away and to have the ability to command other Alexa devices through the Smarthub. I also thought that the diffuser pitcher might also go unused, but it has never been easier to keep fresh iced tea. The days of boiling water to make iced tea are gone! We simply switch out the tea bags in the diffuser every couple of days to keep the brew strong. We highly recommend this fridge!

    I would recommend this to a friend
  • Pros mentioned:
    Family hub

    Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra freezer is much needed for my household. The family Hun keeps the kids entertained when they are tired of their other devices. Easy to clean the fingerprints off the front. Love the two different types and ice and the auto fill water pitcher.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Felicia, congratulations on your new Samsung Refrigerator. I am so happy to hear you and your family are loving the unit. We thank you for being a great part of our Samsung family. ^Brad Samsung

  • Rated 5 out of 5 stars

    Buy this - perfect.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an older model Samsung before this, the one w/ the ice maker in the fridge... absolutely thrilled with this one. Quiet, genuinely beautiful & modern & impressive looking - 2 separate kinds of ice is big because that means 2 ice makers & plenty of ice. I have a family of 5, we live in the desert and use tons of ice... its never gotten even close to low. Freezer space is awesome and great to organize. Love this fridge. Beauty & function. Buy this if you can afford it!

    I would recommend this to a friend
  • Pros mentioned:
    Spacious

    Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this appliance. It’s sleek, great storage and awesome accessories. The lower fridge/freezer option is a game changer for our family. We keep our drinks down there separate from our food. The kids can go in and reach by themselves too.

    I would recommend this to a friend
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