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Customer Ratings & Reviews

Your price for this item is $2,399.99
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The comparable value price is $3,239.99

Customer reviews

Rating 4.5 out of 5 stars with 249 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.7 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers have good things to say about the ice maker, spacious interior, and sleek design of this refrigerator. Many appreciate the counter-depth design and the quiet operation, while some find the doors challenging to open and the fingerprint resistance lacking. The ample storage space and organizational features are also frequently praised. Overall, the refrigerator receives positive feedback for its functionality and aesthetics, though some minor drawbacks are noted.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 249 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Perfection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful clean straight lined fridge. Great looking and totally worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this Fridge. So cool. Does everything I could ask for and more.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great looking cooler

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this cooler and that I can get 2 sizes of ice for my drinks!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Modern refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lot of space, fit in my kitchen, modern style; I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the 4 door Flex

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We LOVE this refrigerator. The option on the 4th door is great, we have a drink cooler now built right in. My only regret is that we didn't buy this earlier.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Excellent (&stylish)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very stylish and foremost, working well. Spacious, love 4 doors

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV and Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W bought both a 75" TV and new refergator all most at the same time. The geek squad were excellent and very informative ,Our home Advisor Doug did an out standing job in informing us of what would help us as we are both in our 80s.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Deal

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Price. Slight blemish but saved $700. Always check outlet for great deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are in love with our new refrigerator. The initial delivery time of this item was pushed out longer than we had liked but to our surprise We were able to get it much sooner than it was first scheduled. It completes our kitchen. We love it. The purchase and delivery were very smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge. The drawers inside are made so that you don’t have to open both doors to get to them. Having drawers in the freezer is brilliant. I will never get a fridge with a pull out bottom drawer again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a good refrigerator at an affordable price. I’m not a fan of the pull out freezer but the the double refrigerator on the top. This was the best of both worlds. We got everything we wanted in this fridge.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible exterior

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The “black stainless” dings and dents with ANY touch. I’ve had all four panels replaced within the first five months because they all scratched with any minor touch. If I would’ve know the black stainless is just painted and scratches revealing regular stainless underneath I would have just went with the normal stainless steel… also poor quality of the metal. Everytime I look there appears to be a new dent in the fridge. I feel like I wasted thousands on what I thought was a good looking piece for our kitchen.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Upper Left Door.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost...perfect. The upper left door for some reason just won't remain OPEN. I've read several reviews online and see that this isn't a problem specific to me. Samsung hasn't provided any documentation or reference for this issue. Again, the door closes fine and it's level with the other door, etc. Problem is it won't stay open. Other than that, it's great. But for $3,000, I expect better quality assurance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and amazing refrigerator. The seamless look and fingerprint resistant finish is great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poorly Designed Icemaker

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this fridge new and had it professionally installed. A few months later I found water pooling below the crispers. Samsung sent a repairman who "fixed it" by replacing the water filter unit. Several months later same problem, water pooling. Samsung sent a repairman who did the exact same "fix". Now, after owning it for about 20 months, same problem for the third time, water pooling under the crispers. Samsung told me it's no longer under warranty. When I pointed out it was the same problem they attempted to repair twice before, they relented and made a repair ticket. A week later I got an email from Samsung canceling the appointment with no reason given. So in effect, the customer rep lied. Since then I figured out the water was coming from the icemaker, since the leak didn't happen when I shut it off. I hired a top rated repairman and he quickly determined the water going into the icemaker is freezing in the tube and so water backs up and floods the space below the crispers. He said it's just a bad design and there is no fix. He tried to apply more insulation but that didn't work. I like the concept, but the engineering on the icemaker is very poor. It's a great fridge if you want to fill your own ice trays, like in the 1950's.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand that a new appliance should work as it should, JimF. We'll be glad to help fix your Samsung refrigerator's leak.

      When you see a pool of water (or one that froze into a sheet of ice), it can often be attributed to condensation or a spill you didn't notice. Depending on where the leak is coming from, we will show you what steps to take to find the cause and avoid it from happening again.

      Leaks from the dispenser, under the drawers, under the fridge, or other areas:
      https://www.samsung.com/us/support/troubleshooting/TSG01001852/#leaks-from-the-dispenser-under-the-drawers-under-the-fridge-or-other-areas

      How to prevent and stop water leaks from your refrigerator?:
      https://www.youtube.com/watch?v=uU6XADBosVo

      Your refrigerator must be level to save energy and prevent potential cooling issues, noises, or leaks. This guide will show you how to level your fridge and make minor adjustments.

      How to level your Samsung refrigerator:
      https://www.samsung.com/us/support/answer/ANS00062321/

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145667593) to help our team pull up your information when you message us.

      Thank you!

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Almost perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s absolutely perfect! The only thing I struggle with is there isn’t enough room for tall items regardless of how you arrange the shelves as it’s very limited on shelf arrangements. Door bins are much bigger than any previous fridge I’ve had which helps.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Tanya, we would like to thank you for sharing your review on your Samsung Refrigerator. I would like to forward your concerns to our design team for future machines. Welcome to our family and thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    Nice Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this fridge, it’s different than the normal bottom pull out freezer. I especially like the bottom right door can be a fridge or freezer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Goog refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is excellent. The delivery was lacking in effort. It was left with all the wrappings and the shelving unassembled. Perhapas, I am used to the delivery inthe states where the unwrap , put everything in place and give a briefing on use and care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Streamlined

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent smaller sized fridge. Not a big fan of no handles, but in fairness it does give a nice streamlined look. Works well. Inside water pitcher is a nice touch

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this off display and it was a great deal. Works much better then our previous refrigerator and the black stainless is pretty sharp too!

    I would recommend this to a friend