Customer Ratings & Reviews
- Model:
- RS23A500ASG/AA
- SKU:
- 6447153
Rating by feature
- Storage Capacity
Rating 4.6 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers highly value the design of the 23 cu. ft. Side-by-Side Counter Depth Smart Refrigerator with All-Around Cooling, praising its sleek and modern appearance that complements their kitchens. They also appreciate its quiet operation and the spacious interior that provides ample storage space. While some customers would prefer adjustable shelves, the overall consensus is that this refrigerator is a great choice for those looking for a stylish and functional appliance.
This summary was generated by AI based on customer reviews.
A pleasure to use.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am delighted with my Samsung side by side refrigerator. I can see and reach all items without strain. I can easily keep my items organized with door compartments, shelves and drawers.
I would recommend this to a friendThe appliance seems perfect. It was just what I ne
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The appliance seems perfect. It was just what I needed. The installation itself seemed a little haphazard. I still need to remove the front door to get the rest of the plastic that is sticking out on the edges.
I would recommend this to a friendGreat refrigerator, incredible value!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was such a great purchase. Absolutely no issues with the refrigerator so far. Tons of storage space within the fridge and freezer. Best value. Highly recommended
I would recommend this to a friendAmazing just amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of room on the inside. Easy to maintain clean. If you don’t have that much space this is perfect.
I would recommend this to a friendNice but freezes produce at times
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a nice fridge and fairly happy with it. Only issue I have, so far, is sometimes fruits and vegetables freeze. I make sure they are not touching the sides but it randomly happens. I changed the temp to 39° thinking this would help but berries and mushrooms are frozen when I go to use them.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi SanDiegoJeff,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator freezing up the fruits and vegetables. We understand how important it is to keep our food safe in a cold and clean place to keep it fresh and edible. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Frost forms in the freezer or refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01109344/
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
Tips for an organized refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS23A500ASG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144611611
Thank you for choosing Samsung. Have a great day.
-Trisha-
Frigde
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent appliance, nice designs, good storage and so quiet......
I would recommend this to a friendFridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and freezer but we needed to cancel purchase, at this time.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, we got it from the Best Buy outlet.
I would recommend this to a friendLove It
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge and the black stainless is gorgeous and holds up well against fingerprints.
I would recommend this to a friendSatisfied with this purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great. Haul away team did a good job to remove the old refrigerator.
I would recommend this to a friendSamsung ☺️
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is one of the best brand out there. Love the color! ☺️
I would recommend this to a friendNew fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted..love the black stainless steel finush.. Thankyou Best Buy!
I would recommend this to a friendThe Worse Fridge!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Worse Fridge! Space doesn't work, Refrigerator keeps freezing, Samsung repaired it 3 times and it still doesn't work right. Don't buy!
No, I would not recommend this to a friend- Pros mentioned:Easy to use, QuietCons mentioned:Adjustable shelves
Nice counter-width refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've had this Samsung side-by-side for one month & am satisfied so far. I shopped on-line and at multiple big box stores over several months & feel like this model is a good value. I like the absence of door handles & the clean look. The unit is quiet & the interior is well lit and functional. I don't mind that the shelves are non- adjustable. I suppose if clearance was needed for tall objects, a shelf could easily be removed. The only annoyance I've found is that it requires a good tug/push to open/close the ice bin. That may break in over time, but for now, it certainly isn't going to come open on its own.
I would recommend this to a friend Good looking but compressor a bit loud
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is good looking product but compressor sounds a bit louder than our previous GE one. Don’t know why
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I see you are experiencing some concerns with your Samsung Refrigerator making some noise. I have some helpful information tp provide because we all know how annoying a noisy machine can be. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
If you need any assistance, please contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143502210. We would like to welcome you to our Samsung family. ^Brad
Disappointing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I won't rate this high at all. It took us more than 2 months for the wait. Then it didn't cooling at all. We asked to return and was told that we need to wait for another 2 months. Im sorry, a bad product made me back to the waiting board? No.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi AlecWorld,
Thank you for sharing your feedback. Your satisfaction is our topmost priority and we are glad that you are using Samsung products. We apologize for the inconvenience of the refrigerator not cooling properly. We understand how important it is to keep our food safe in a cold and clean place to keep it fresh and edible. We will surely notate this feedback for better products and options in the future.
For future reference, I highly recommend visiting these links for basic troubleshooting steps:
https://www.samsung.com/us/support/search/?query=refigerator&referrerPageUrl=https://www.samsung.com/us/support/
Cooling issues with the refrigerator or freezer:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/
Recommended temperatures:
https://www.samsung.com/us/support/answer/ANS00080450/
You may check this link for future reference to reduce unnecessary repairs over the refrigerator's lifetime.
https://www.samsung.com/us/support/answer/ANS00079481/
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS23A500ASG/AA
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144596942
Thank you for choosing Samsung. Have a great day.
-Trisha-
Damaged
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third damaged appliance I received in a few week time period. Check my account.
No, I would not recommend this to a friend- Pros mentioned:Counter depth
A Great Designed Refrigerator!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is exactly what I wanted. When I open either door I can see everything and everything is within my reach. Having a refrigerator counter deep is Great! I don’t lose anything in the refrigerator any more. The temperature in both the refrigerator and freezer portion remain constant. Food stays fresh longer.
I would recommend this to a friend - Pros mentioned:Size
Best side by side ever.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great size, had to get into a large rv. Delivery men, perfect. Salesman lacked knowledge of what was needed to hook up water for ice m. aker
I would recommend this to a friend Samsung Side by Side Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It’s sleek looking, ample space in freezer and refrigerator for food. No fingerprints on doors. Easy to wipe down. Only complain is the buzzing sound at times - which apparently is normal.
I would recommend this to a friend