Customer Ratings & Reviews
- Model:
- RS25H5111SR
- |
- SKU:
- 3513032
Customer reviews
Rating 4.2 out of 5 stars with 1541 reviews
(1,541 customer reviews)Rating by feature
- Quality3.9
Rating 3.9 out of 5 stars
- Value3.9
Rating 3.9 out of 5 stars
- Ease of Use4.1
Rating 4.1 out of 5 stars
Customers are saying
Customers highly value the spaciousness, space, and lighting of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water. They appreciate the generous storage capacity, well-thought-out design, and energy-efficient LED lighting. However, some customers have expressed concerns about the noise level of the ice maker and overall noise, as well as issues with the drawers and occasional defects.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ice maker
Rated 5 out of 5 stars
Awesome refrigerator!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best side by side on the market for the price. The LED lighting is nice and the ice maker in the door is nice because you still have that freezer space.
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
amazing!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.this is a great fridge!! having the ice maker built into the door is amazing and saves so much room. would recommend to anyone
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Awesome space!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything fits! Love the extra room for lunch meat and cheese. Perfect side doors space.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend - Pros mentioned:Ice maker, Space
Rated 5 out of 5 stars
Better Than The Rest
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This 24.5 cu ft fridge provides more shelving and better freezer space than all others in the similar cost and tech. I am partial to the Samsung digital inverter as well. Overall, this fridge is functioning reliably and gives me all the control I need over my refrigeration and freezing. Having the ice maker entirely on the door is a great feature as well.
I would recommend this to a friend - Pros mentioned:Size
Rated 4 out of 5 stars
Delivery customer service poor
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would give 5 star for product but lighting is dull because it is in back of fridge not top. It is little noisy at times. The first fridge sent out had huge dent in front of fridge . Rep from shipping was rude and made ridiculous comments . Second time came out they were way off on time . People in the store were excellent . There shipping department needs little help and employees at the store even made a comment that there shipping people are rude . Still nice fridge with plenty of room .
I would recommend this to a friend Rated 4 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great side by side fridge. Only downside so far is how the ice maker agitator gear lines up. Basically there is a gear that lines up from the door to the actual fidge that activates the agitator to dispense ice. Some times it gets in aligned. Not a huge problem but never would have thought about it till I used it. Just an FYI.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend- Pros mentioned:Space
Rated 5 out of 5 stars
Awesome Buy!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted a new fridge and had quite a list of what we wanted - we did not like French Doors, we wanted black stainless, and we wanted a ice/water machine. Along with this, we wanted to keep all our appliances Samsung, so we wanted to limit ourselves to this brand - oh, and all this for $2000 or under. This fridge has proven great. Best Buy's delivery was, as always, prompt and well taken care of - door to door service and always treated very well, from the sales person to the men who delivered and installed the fridge. The fridge is the perfect color and material to keep you from finding finger prints all over it! I think is one of my favorite features. It fits in seamlessly with our space and is just tall enough for me to reach (5'4") if I need to grab something on the top with my tippy-toes. The inside is spacious, and we find ourselves not using ALL the space, as we have more than enough (2 people) room for us. The freezer is great, and the bins make for some great storage for items such a frozen veggies or meats. Ice & water always come out very cold, and with no issue. Overall, great buy and worth the money!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great for price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung fridge. It as easy to clean and easy to find all my stuff. Lots of room and holds so much in the door. I could not br happier with this deal.
I would recommend this to a friend - Pros mentioned:Lighting, Space
Rated 4 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a beautiful fridge. The storage in the freezer and fridge are spacious and nice. The fridge is quiet you can't hear it running much except when it makes ice. The lighting is really nice LED.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great refrigerator for a family of 4
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has enough space for everything you need, the freezer works really well and it's not loud at all.
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! We looked at this fridge at multiple places and best but had the best price and customer service was awesome too!
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Black
I would recommend this to a friend - Pros mentioned:Ice maker
Rated 5 out of 5 stars
Very nice frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet and spacious with lots of shelving options. Like the ice maker on the door, frees up shelf space in the freezer.
I would recommend this to a friend - Pros mentioned:Lighting
Rated 4 out of 5 stars
Nice Frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am surprised at general increase in price for all refrigerators, but this is a nice one. Space is good as is lighting. Switching from ice to water on outside dispenser is a little harder to follow than previous machine, but that is just a habit to break. Biggest issue is setting temperature for freezer or frig is NOT obvious, and directions very unclear -- PARTICULARLY that there is no UP/DOWN option, you have to keep entering UNTIL it gets to recycle point -- thus I tried to LOWER freezer temperature, but it only got to colder levels and I did not want it colder, but warmer! Continuing to push got colder and colder --so I stopped, then went to Best Buy store where rep told me abut RECYCLE point!
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Excellent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the fridge for a couple of weeks now. Everything is great except for a few small issues. The ice dispenser is slow. It takes 3 to 4 seconds before ice starts to dispense and even when it is on cubed ice it will still crush some of it. I read this on the reviews before I bought the fridge but the led lighting in the back of the fridge does tend to get a little darker when the fridge is full. Lastly, to change the temperature you may hit the fridge button twice. It would be nice if you could lock this. Maybe you can and I just haven't seen it yet. Other than these things the fridge is great. Lots of room and temperature seems consistent. Good value and features for the price.
I would recommend this to a friend - Cons mentioned:Noise level
Rated 3 out of 5 stars
Not as expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased this model because of the frozen food section is very spacious and the price is reasonable compare to other brand/model. However, it's making rather loud noise that scares us when nearby the frige many times in an hour...Not good at all...
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
No, I would not recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Excellent product.. looks great .. great price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this Samsung after a 9 year old stainless steel side by side Kenmore fridge broke down and I'm very satisfied. Looks great and is very spacious.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
This is a great refrigerator for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has performed beautifully. This excellent product for the money. The LED light is well placed, and outside temp monitoer is excellent.
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Love my new fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I shopped around a long time and am so glad I decided on. A Samsung. It's quiet and keeps my food super cold.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
a really great refrigerator. My wife loves it too.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had it for 2 weeks and it works great and the storage shelves are great too. It is very energy effechant .The interior lighting is great too.
This review is from Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water
I would recommend this to a friend - Pros mentioned:Temperature control
Rated 5 out of 5 stars
Perfect Fridge for small to medium size kitchen
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this fridge in multiple homes and it is a great product. never and issue and always to temp.
I would recommend this to a friend







