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Customer Ratings & Reviews

Your price for this item is $999.99
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The comparable value price is $1,399.99

Customer reviews

Rating 4.2 out of 5 stars with 1541 reviews

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Rating by feature

  • Quality

    Rating 3.9 out of 5 stars

  • Value

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.1 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers highly value the spaciousness, space, and lighting of the 24.5 Cu. Ft. Side-by-Side Fingerprint Resistant Refrigerator with Thru-the-Door Ice and Water. They appreciate the generous storage capacity, well-thought-out design, and energy-efficient LED lighting. However, some customers have expressed concerns about the noise level of the ice maker and overall noise, as well as issues with the drawers and occasional defects.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,541 reviews
  • Rated 4 out of 5 stars

    I like the fridge. The lighting is not good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a good fridge. My only hangup on it is the poor lighting in the freezer and fridge. It touts "bright lights" but as soon as you put stuff in the fridge, it's very dim. That seems logical however the placement of the lights make this more dim than normal.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Cosmetic damage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my garage so it didn't have to be perfect. But it has worked out perfectly, lots of room and the wife even likes it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excelente refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator with Thru-the-Door Ice and Water - Stainless steel I love it

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback. ^Lo Samsung

  • Rated 5 out of 5 stars

    Great looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the Samsung - 24.5 Cu. Ft. Side-by-Side Refrigerator was well designed, looks great and functions as expected. No issues at all

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value and features.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really are pleased with the new Samsung fridge. Excellent value and an Energy Star appliance. My only complaint is the availability as it took a long time to receive delivery from Samsung to Best Buy, and then to us. But worth the wait.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent modern sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this refrigerator! Perfect size and the ice and water dispenser on the outside door is wonderful !!!!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. Never had any problems. Ive had it for about 2 years. I find it has more room than the other side by side doors.

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    This is a high quality refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very glad that I purchased this Samsung refrigerator. The unit is very quiet. The lighting inside the refrigerator is great!

    I would recommend this to a friend
  • Pros mentioned:
    Lighting

    Rated 5 out of 5 stars

    I love this purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very satisfied with this purchase. Everything works great. The door icemaker is very space saving. The lighting is also terrific

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great refrigerator to keep a long time

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked this refrigerator when I saw it! It was time for a new one and I really enjoy the size of this one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator for the price. Has all the features and benefits that you need at a reasonable price.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for the fantastic review, MrDhs. Samsung provides both quality and technology. Welcome to the family. ^Shifa Samsung

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Beautiful....Proven

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have the same refrigerator in another home that we love......only difference is in white......was a "no brainer" buying this.....

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Fridge is fine, like the large storage inside.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice dispenses really slow, wish it was quicker. Wish it had a smaller drawer up higher for cheese and other often used foods. Like the bigger size as our last fridge was a smaller size.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thank you for your feedback, Notahawk. ^Lo Samsung

  • Pros mentioned:
    Ice maker

    Rated 5 out of 5 stars

    Great frig with just the right features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this frig so far. It has all the necessary features without all the unnecessary "bells and whistles".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good fridge, at a great price. It's spacious, sleek, and just nice in general. The twin cooling system is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing on how big this fridge really is! If you need a bigger fridge I do t know what to tell you!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Loud popping noises

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator 3 months ago. The compressor is really loud when making ice (I can hear it working from another room) but this isn't the biggest issue. Once in every few hours it makes 1-3 really loud popping/cracking noises, loud enough to wake you up even if you are sleeping in another room. Called tech support, all they recommended is to turn the fridge on and off. Obviously it did not help. Ordered a tech visit. The guy was unable to recreate the sound and left without fixing a thing! Going to push Samsung for a replacement...

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Here at Samsung, we strive for customer satisfaction and are saddened to hear that you're not happy with this refrigerator. There are several noises and contributing factors to noises that you may experience with a new refrigerator, oftentimes including the cracking and popping described above. To help you understand those noises and determine if what you're hearing is normal, here is a link that explains it better (http://bit.ly/2DVnQHb). We hope you find it beneficial. ^Lo Samsung

  • Rated 5 out of 5 stars

    Replaced 15 yr old Samsung, fit like a glove

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy had the right answers for me when my fridge died: can I get it right away, will it fit, is it in stock YES YES YES. Went to other big boxes and tried the local mom and pops too, everyone was 3 to 5 days or more out and I did not want to wait. And even though the height was a few inches taller than my old unit, it didn't matter. It fit under my cabinets because the taller part of the unit is only the front (on the door) so the height was no problem at all like the Home Depot associate warned me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Looks great, lacks some lighting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator so far. New stainless steel finish is elegant and works well with kitchen. Would have liked the display on the ice/water panel to light up the various functions - difficult to see in lower light. Needs more light in bin areas especially the freezer side.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Kinda cheap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty but not as durable as former fridges we have had

    No, I would not recommend this to a friend