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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 4527 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.3 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Design

    Rating 2.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the 24.6 Cu. Ft. French Door Refrigerator for its ample storage space, overall performance, and quiet operation. Many appreciate its size, design, temperature control, and lighting. However, some customers have expressed concerns about the ice maker's reliability and the refrigerator's resistance to fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 4,527 reviews
  • Cons mentioned:
    Water leakage

    Rated 1 out of 5 stars

    Samsung should stick to electronics

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the fridge for less than 1 hour and saw that it sprung a leak. All over my kitchen was a flood. Was not the connection as it was pouring out of the right back panel (Im facing the back panel). Also the doors would not shut with a simple push. I always had to back track and reshut the dang door. BestBuy offered to send someone out to fix it. But because I reread the reviews and saw that most of the problems had to do with the water line and the back freezing up I chose to return it. I purchased a Whirlpool WRF757SDHZ (same size and options) and I LOVE WHIRLPOOL. I have always bought whirlpool and I wont stray away again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love the beautiful design and it works wonderfully well. This is my first new refrigerator and our last was a monstrosity; so take this review with that in mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend this refrigerator. It's big enough, but wish I would of bought the 28" ft. Which at the time was only 200 more dollars. But did not have the option to cancel order online.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigarator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a new Refrigarator We shopped around for awhile until we finally decided on this one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice out finish in black. Works well as an family fridge with all accessible compartments.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the bottom freezer the side-by-side the open the doors lots of Room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, we are happy with the new refrigerator. It looks elegant and everything works well, at least for now, it is very little time to use to have a solid opinion.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I haven't gotten the product delivered yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't had it delivered yet. We flooded and haven't moved back into our house yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge for our family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first Samsung fridge and we couldn't be happier. The pull out freezer drawer is perfect for our young family and the double door fridge provides tons of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exact fridge we wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After watching sales slips in the paper, we went to the store and looked at many many fridges, we choose this one. As of today we are still pleased with our decision.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great purchase. Just what we were looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the frig only issue is the ice at time it seems that the ice is not completely frozen

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Solid fridge at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung fridge has convenient storage inside the top part that can easily be adjusted for different types of food. However, the space in the door is too small to be very useful. The touchscreen works very well and had not caused me any problems. The freezer drawers are fine. The outside smudges really easily and must be cleaned often to stay looking nice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price point

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service and installation happy with product

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the size. Stainless flawed & hard to clean

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had 3 refridgerators delivered before one was delivered without imperfections in the finish. Best Buy was great about making sure the problem was resolved. Now that we have had it a few weeks, I notice that Fingerprints and water marks really show. It is hard to keep the doors free of marks. I do love the size & usability of this fridge.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. Especially like the bottom freezer and French doors

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love the unit however it had to be replaced

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My unit was delivered and immediately was showing an error. I felt bad for the delivery guys after getting it up the stairs. I told them to just sent a technician. After several visits it was not repairable as a wire was loose. They then sent a technician to sauder it on. This lasted a couple months. Now I am awaiting a replacement from bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very spacious, love the bells and whitstles!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE my refrigerator. After having a side by side for years I love how much more space I have now. I love the alarm when the doors stay open too long.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like our refrigerator and enjoy the movable shelf and the meat storage area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Looking Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have only had the fridge for a couple of weeks. It looks great and works like it should so far. Has a lot of room inside and we like the bottom freezer.

    I would recommend this to a friend