Customer Ratings & Reviews
- Model:
- RF263BEAESG
- |
- SKU:
- 4203800
Customer reviews
Rating 4.3 out of 5 stars with 4527 reviews
(4,527 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design2.3
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great large fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful stainless fridge with large storage area
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 5 out of 5 stars
Samsung French Door
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this, especially the shelving, deli drawer and freezer drawer. The icemaker makes only 2 quarts of ice so at times we are shifting and storing more. Overall a great product.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend Rated 2 out of 5 stars
Delivery service was unsatisfactory
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First twice delivery was unsuccessful, drivers were not professional, especially the second attempt, the driver was taking nonsense. Fortunately the third time driver helped to get the freezer inside through the door, but still I paid 400 bucks for replacing a new window which was suggested by the first time driver but eventually end up with not using it at all!
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
aGreat Fridge for the $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall it is a great unit. very quiet, and excellent lighting. The only downside for me is that magnets will not stick to doors. Weird.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Nice Samsung Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung french door, bottom freezer refrigerator. It has all of the bells and whistles (water, ice, crushed ice, digital controls) but the ice "holder" is next to impossible to remove and you cannot see if you need ice or not without taking it out. Very poor design and this is the first time I have been disappointed with a Samsung product part. other than that, it is wonderful.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friendRated 4 out of 5 stars
Overall great frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the freezer on the bottom. I didn’t give it a 5 for 3 reasons. 1) wish the meat /cheese drawer was 2 separate sections because I don’t like the fact that I have to open both doors to open this drawer unlike the fruit and veggie drawers. 2)the ice doesn’t taste filtered. 3) My old frig the filters lasted a full 6 months and these only last 3 months. Gets expensive.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for any home whether you have or do not have children. It’s so spacious and the shelves are adjustable to your liking.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend Rated 3 out of 5 stars
Nice looking fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The shelving configuration options aren't optimum for taller items but overall great fridge.
I would recommend this to a friendBrand response from Samsung
Posted .Thanks for sharing your thoughts on this refrigerator, PapaJ0n3z! We appreciate the feedback. ^Jecca
Rated 1 out of 5 stars
stopped working
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working, hate it! We buy or refrigerator 3 years ago, it’s new and it’s broken now
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello Manoelagomesz! If the refrigerator is not cooling, I recommend using the information in this link (https://bit.ly/2upv3yH) to help. For any other concerns, you can follow this link (https://bit.ly/2OGvxr2) and scroll to the Solutions section to search the issue you are experiencing. ^Jecca
Rated 3 out of 5 stars
Broke on the 3rd day!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung came out within a few days to fix it but it sucks that i couldn’t use it for a few days.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Average Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was well worth the money. We had had no issues with it in the first month. The installers were great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Warmachine,
Thank you for giving us your feedback about the refrigerator that you have. Our customers' experience is our topmost priority. We are happy to hear that you don't have any issues, and it is installed successfully.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144245943
^Rainly
Rated 3 out of 5 stars
Nice fridge for the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice make takes up much needed space for tall shelf items. Still figuring out a convenient way of storing everything.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Decent refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator, love the black stainless. Not a fan of the wide single drawer, need to open both doors to access it.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Bobnson,
We appreciate you giving us a review about the Samsung refrigerator. Thank you for giving us your honest feedback, and it can help us to improve our Samsung products.
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144413204
^Rainly
- Cons mentioned:Water leakage
Rated 3 out of 5 stars
wonderful fridge except for ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Icemaker makes wet ice and crushes the ice even though the setting is for cubes. At start of dispensing about a tablespoon of water comes out prior to the ice. Almost makes me regret my purchase!
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
No, I would not recommend this to a friend Rated 4 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Read some reviews that this fridge had some issues with compressors and leaking. Haven't had any of those issues, it just works and works well. The only issue I have is I had to remove one of the shelves so gallon jugs would fit. Because of the design, there isn't a lot of options for adjusting the shelf height with the ice maker in the refrigerator and not in the freezer.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friendRated 2 out of 5 stars
ICE MAKER HAS PROBLEMS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had 3 repairs for the Ice Maker so Best Buy refunded my money and I upgraded to another brand, Jenn Air. This time I did not get the ice thru the door. Seems like Samsung had an issue on this model so buyer beware! I had the Samsung for 2 yrs before the problem started.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
fingers crossed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the freezer handle fell off, fortunately I had the tools to fix it. I wonder if this was a fluke or an anomaly?
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi obey,
Thank you for giving us honest feedback about the Samsung refrigerator. We're sorry to hear that the handle fell off and good to hear that you have the tools to fix it.
To help you with this, I will provide you with the owner manual link that indicates the steps to assemble the handles on pages 9-11.
Here's a link: https://downloadcenter.samsung.com/content/UM/201904/20190418151238039/DA68-02601A-16_181008.pdf.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144392250
^Rainly
Rated 3 out of 5 stars
It's kk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker is truly very loud and scary. Ice comes out very chunky and broken up.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The door keeps getting stuck...seems flimsy...shouldn’t be for the price that I paid for!!
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Really like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Really love this model. Have had the side by side and so much food can be put into this model. and the bottom freezer is huge! Again, don't care for the ice cubes as they are smaller than I'm used to and seem to get chopped up when dispensed but not as much as on the crushed setting.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend



















