Customer Ratings & Reviews
- Model:
- RF263BEAESG
- SKU:
- 4203800
Rating by feature
- Storage Capacity
Rating 3.3 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
New style beats our old side by side
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.From the day we bought our side by side model almost 10 years ago, we regretted it. The food storage, especially on the freezer side was not convenient and didn’t allow for larger items like cakes or pies or pizzas. This bottom freezer is roomier, allowing for much better arrangement of small and large items — including pizzas. The french door refrigerator section also allows for the storage of small and larger items more conveniently and the adjustable temperature and humidity zones are a real help as well. Hopefully the ice and ice water set up will be good as well but won’t know until our kitchen remodel is done and the water is hooked up.
I would recommend this to a friendLooks Good but might not last to payoff
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality does have a feel... not this... doors feel cheap and not sure they are going to last until I get it paid off.
No, I would not recommend this to a friend- Cons mentioned:Ice maker
Love the fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fridge, just don’t like the way the ice maker is inside the fridge takes away too much room. Only realized it after I got a new fridge.
I would recommend this to a friend For the price, it is a good product.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator, but I find that the doors do not close very easy. Thank goodness for the alarm! Family members said they closed the door, but it remains slightly open if you don't push it shut all the way. Also, I noticed the drawers and door shelves are made cheaper than my other fridge that I had to replace.
I would recommend this to a friend- Cons mentioned:Ice maker
Junk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Way to expensive for what I got. Ice maker keeps going out, customer service sucks, ice maker takes up too much room, especially since it only works intermittently. Junk
No, I would not recommend this to a friend - Cons mentioned:Noise
Not happy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was noisey and the display went out. I was not happy!
No, I would not recommend this to a friendBrand response from MsSamsung
Posted .Hello Scarlet, we understand your frustration with this refrigerator. Please feel free to fill out this form and our Social Media department would be more than happy to assist you. http://smsn.us/SamsungSupportUSA ^Michelle
Not the best I've owned
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the space and french door bottom freezer but it runs louder than any fridge I've ever had
No, I would not recommend this to a friend- Pros mentioned:Spacious
Great Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this refrigerator for about a month and could not be happier! I love that I can see EVERYTHING in there it is so spacious and looks beautiful in our kitchen.
I would recommend this to a friend - Pros mentioned:Adjustable shelves
Like the adjustable shelves
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of freezer. Way you can adjust shelves
I would recommend this to a friend - Cons mentioned:Ice maker
Water dispenser not working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Water dispenser not working, it keep spraying water
No, I would not recommend this to a friend - Pros mentioned:Design
great fridge for the $$$
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. Looks great in our new kitchen and the bottom freezer is nice.
I would recommend this to a friend It is a fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am not a big fan of frenchdoor fridge! Hard to organize, freezer space is small!
No, I would not recommend this to a friend- Pros mentioned:Space
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the best I have ever owned. It the three doors allows you to put lots of food in several areas. I would recommend for everyone .
I would recommend this to a friend - Pros mentioned:Spacious
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing layout of this refrigerator. Very spacious.
I would recommend this to a friend It got rusted
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it new, works fine but the front left door got rusted within a week.
No, I would not recommend this to a friend- Pros mentioned:Adjustable shelves
Clean looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like that the shelves are adjustable and there are plenty of drawers
I would recommend this to a friend - Pros mentioned:Spacious
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator meet all our expectations. The space is great in freezer and been able to change temperature in the drawer for drinks is awesome.
I would recommend this to a friend - Pros mentioned:Design
Great value for money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator with all it's features and design. Best value for money.
I would recommend this to a friend Decent fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything seems to be ok. It does seem to collect a lot of fingerprints.
I would recommend this to a friendGreat fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the fridge but one handle was left a little loose by the installer
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued BestBuy Client,
Thank you for loving the product despite the issue that you're having. To better assist you with this issue, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
You may refer to this link about "Refrigerator Door Handles are Loose": https://www.samsung.com/us/support/troubleshooting/TSG01001882/.
Reference Number: 1144655035
Have a great day.
Melardo