Customer Ratings & Reviews
- Model:
- RF263BEAESG
- |
- SKU:
- 4203800
Customer reviews
Rating 4.3 out of 5 stars with 4527 reviews
(4,527 customer reviews)Rating by feature
- Storage Capacity3.3
Rating 3.3 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Design2.3
Rating 2.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the spaciousness, adjustable shelves, design, and fingerprint-resistant feature of the refrigerator. They appreciate the ample storage space, flexibility in organizing the shelves, and stylish appearance. The fingerprint-resistant feature is also well-received. However, customers have concerns about the ice maker, noise, and water leakage. The ice maker seems to be unreliable and prone to breaking down, while the noise level and water leakage issues have also been reported.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Happy with purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got stainless premium. Little darker than stainless. However, I still like it. They say it's better with finger print issues...and I agree.
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Platinum
I would recommend this to a friendRated 3 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as quiet as the Kenmore I had before, but an overall nice product.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Not bad
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but we had some problems with eventually we had to upgrade
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 1 out of 5 stars
BUYER BEWARE!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The ice machine is a always failing on us. And after we've broken all the frozen snow and ice to finally make it work using knives, it works for about 3 days then freezes up again. And when it is working, it gives you a little ice and then starts dying. Piece of junk. Food and salads have iced over while in the fridge. I've had to throw away so much food because of this fridge. I've probably lost more money then I spent on the food. I've called Samsung and they won't do anything unless I prove I tried to fix it on my own. What? Do not buy! Don't buy any Samsung appliance. They need to stick to t.v.'s and stereos.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friendRated 3 out of 5 stars
Wouldn’t recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not as I expected the doors are pretty rough when closing are opening
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Fridge,
We appreciate you giving us a review about the Samsung refrigerator. Thank you for giving us your honest feedback about the design and overall experience with the product. It can help us improve our Samsung products.
If you have any questions and need further assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144419966
^Rainly
Rated 5 out of 5 stars
Samsung Rocks
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I spent months researching and pondering to buy a french door fridge and this model is perfect. The water and ice features are great, and the hinges and sliding door functions are great. This appliance has great presence and it adds the decor and functionality piece in one single item. Best Buy did a great job installing it. Only thing to look for after installation is that the water may take a little long to work. In my case after installation of the water line, it took me over an hour before I could get water on the dispenser.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friendRated 3 out of 5 stars
Good quality, needs bigger capacity
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is very good. The capacity is not really great.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Very good refrigerator. Good buy for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good refrigerator. A good buy for the money.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Needed a new stove
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My stove was going out, right as Thanksgiving was here, and I've wanted a new fridge as well. I knew the design I wanted, and have heard nothing but decent reviews on Samsung. I love this thing.. It doesn't have the wire in the freezer drawer so nothing has fallen behind when the kids just throw things in, the fridge part is amazing compared to the side by side I replaced. Just be sure to measure house doors before purchasing, or have it delivered and set up and let them figure out how to get it in the house :)
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friendRated 3 out of 5 stars
Good value for money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, value for money, would recommend this product
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend- Cons mentioned:Ice maker
Rated 1 out of 5 stars
Ice Maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy, only had 4 years and having to buy a new one. The ice maker never really worked, kept freezing up. There is a current class action law suit against Samsung about the ice maker in this refrigerator.
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
No, I would not recommend this to a friend - Cons mentioned:Noise
Rated 3 out of 5 stars
Seems a little noisy and drips water after ice.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is noisier than my 10 year old Kenmore refrigerator. Is slow in dispensing ice. also drips water around door ice dispenser gasket after getting ice.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
No, I would not recommend this to a friend Rated 3 out of 5 stars
Great for small famiy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a beautiful peace but not spacious enough on the inside
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello, Bonnie. We are delighted to hear that this refrigerator is a nice addition to your home. ^Lo
Rated 3 out of 5 stars
All is great except for meat drawer.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like the fact that you have to open both doors to get to the cold meat drawer.
I would recommend this to a friendBrand response from Samsung
Posted .Hi paratrooper,
We appreciate you taking the time to leave us a review on your Samsung refrigerator. Thank you for giving your honest feedback about the meat drawer, Our customer feedback is highly appreciated. We are continuously working to improve our Samsung products.
If you have any questions and assistance, you may contact us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Thank you for choosing Samsung, and have a great day!
Ticket number: 1144367687
^Rainly
Rated 4 out of 5 stars
good frig, but black doesn't do it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new frig. Stainless is overrated and hard to clean. We had black appliances already, so black was the choice. The designer that chose glossy black over matte black needs to reconsider. This surface is almost as hard to keep clean as stainless. Good amount of space and shelf flexibility. Icemaker works very well. Touchpad interface easy to use.
This review is from Samsung - 25 cu. ft. French Door Refrigerator with External Water and Ice Dispenser
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Love it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Samsung refrigerator is so quiet, so cold, so pretty that it would look good in any kitchen. It's perfect!
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend Rated 3 out of 5 stars
Ok appliances
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just hoped I was told that the appliances will show the fingerprint so much
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend- Pros mentioned:Spacious
Rated 5 out of 5 stars
Nice Setup
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our first new fridge in 23 years. Lots of space and great features. Easy to configure to meet your needs
This review is from Samsung - 24.6 cu. ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Steel
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Elegant Refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Love our new Fridge ! It runs quietly, & it's easy to organize with all the drawers & door compartments. The water dispenser is Fast !
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator with Thru-the-Door Ice and Water - Stainless Platinum
I would recommend this to a friend - Pros mentioned:Spacious
Rated 5 out of 5 stars
Good quality; efficient; good interior layout
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fit and finish; quiet operation; very efficient use of space; brightly lit interior; flexible interior shelving
This review is from Samsung - 24.6 Cu. Ft. French Door Refrigerator
I would recommend this to a friend



















